The real-life timeline of a late-identified mixed-race woman

From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

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"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

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Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Tipton & Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

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general@mariebrown.co.uk

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'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

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Dear Nik,

 

I have most of the memory stick items ready but wanted to share photos of the communal spaces as they are today so you can see a part of the problem for yourself.

 

The garden he is working on in the photo is a communal garden but because he has erected fences etc he considers it his own personal garden and harasses anyone who tries to contribute to it, use it or play in it.

 

All tenants were told in writing that we cannot keep items in the communal areas due to fire risk, but the caretaker lets him keep items in the communal spaces anyway.

 

I’m concerned for the safety of children playing in the communal gardens with these pieces of wood that have nails through them being stored there, and the fire risk of the items on the communal landing.  Submitted online ASB about it this morning, ref 43157.

 

Regards,

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk> 
Sent: 05 July 2018 9:22 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Subject: il1-ASB Cases

 

 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Tipton & Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From

Marie Brown <general@mariebrown.co.uk>

To

'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

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I left the memory stick with Marcia at the council house.

Regards Marcia


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On 9 Jul 2018, at 2:08 pm, general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  wrote:

	Dear Nik, 

	

	

	  

	I have most of the memory stick items ready but wanted to share photos of the communal spaces as they are today so you can see a part of the problem for yourself. 

	

	

	  

	The garden he is working on in the photo is a communal garden but because he has erected fences etc he considers it his own personal garden and harasses anyone who tries to contribute to it, use it or play in it. 

	

	

	  

	All tenants were told in writing that we cannot keep items in the communal areas due to fire risk, but the caretaker lets him keep items in the communal spaces anyway. 

	

	

	  

	I’m concerned for the safety of children playing in the communal gardens with these pieces of wood that have nails through them being stored there, and the fire risk of the items on the communal landing.  Submitted online ASB about it this morning, ref 43157. 

	

	

	  

	Regards, 

	

	Marie Brown 

	

	

	  

	From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk> 
	Sent: 05 July 2018 9:22 AM
	To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
	Subject: il1-ASB Cases 

	

	

	

	  

	

	  

	

	  

	Kind regards 

	

	

	Nik Wooldridge 

	

	

	Town Lead Anti-Social Behaviour Officer – Tipton & Oldbury 

	

	

	

	  

	

	 

	

	

	Sandwell Council…working for you 

	

	

	

	  

	

	Tel: 0121 368 1166 

	

	

	Email:nikj_wooldridge@sandwell.gov.uk 

	

	

	  

	

	

	Sandwell Local Tipton 

	

	

	High Street 

	

	

	Princes End 

	

	

	Tipton 

	

	

	West Midlands 

	

	

	DY4 9JB 

	

	

	Web:www.sandwell.gov.uk 

	

	

	

	  

	

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	

	

	

	  

	

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From

general@mariebrown.co.uk

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'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

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Photos 2018 07 19.pdf; image001.jpg

Hi Nik,

 

Last night between 12.50 and 1.20am lots of noise.  Looked out window to try to figure out what it was.  Carl gardening in the middle of the night.

 

Have filed ASB number 43428, these are the photos.

 

Regards,

Marie Brown

 

 

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk> 
Sent: 05 July 2018 9:22 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Subject: il1-ASB Cases

 

 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Tipton & Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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Level 2 – Protect

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From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

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Good Morning Ms Brown,

 

I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

 

We discussed:

 

*	Your personal support needs during the meeting. Jenni completed several referrals for you.
*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
*	The purpose of the community trigger.
*	A lot of depth regarding your feelings that have built up over time regarding these issues.
*	The impact on your family and support network.

 

Actions for me:

 

*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

 

Actions for you:

 

*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

 

I hope you are satisfied with this update. Once my actions are complete I will update you further. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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From

Marie Brown <general@mariebrown.co.uk>

To

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>, Kay Throssell <kay_throssell@sandwell.gov.uk>

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Good afternoon Nik,


Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.


I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.


I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?


I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?


I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.


I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.


The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 


I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.


Regards,

Marie Brown


Sent from TypeApp <http://www.typeapp.com/r?b=13549>  
On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	

	

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	

	

	 

	We discussed:

	

	

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.

		

	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.

		

	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.

		

	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.

		

	*	The purpose of the community trigger.

		

	*	A lot of depth regarding your feelings that have built up over time regarding these issues.

		

	*	The impact on your family and support network.

		

	

	 

	Actions for me:

	

	

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

		

	

	 

	Actions for you:

	

	

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.

		

	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

		

	

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	

	

	 

	Kind regards

	

	

	Nik Wooldridge

	

	

	Town Lead Anti-Social Behaviour Officer – Oldbury

	

	

	

	 

	

	

	

	

	Sandwell Council…working for you

	

	

	

	 

	

	Tel: 0121 368 1166 

	

	

	Email:nikj_wooldridge@sandwell.gov.uk 

	

	

	 

	

	

	Operations & Development Centre

	

	

	Roway Lane

	

	

	Oldbury

	

	

	West Midlands

	

	

	B69 3ES

	

	

	

	 

	

	Web:www.sandwell.gov.uk

	

	

	

	 

	

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	

	

	

	 

	

	This message has been assessed and graded 

	

	

	

	 

	

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From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

Marie Brown <general@mariebrown.co.uk>

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Thank you for your email. I am not always at my desk and able to check email, but I will try to reposnd to your query as soon as possible. If the matter is urgent please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 2 – Protect

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From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

'Marie Brown' <general@mariebrown.co.uk>

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Kay Throssell <kay_throssell@sandwell.gov.uk>, Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>

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Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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From: Marie Brown [mailto:general@mariebrown.co.uk] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>; Kay Throssell <kay_throssell@sandwell.gov.uk>
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

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From

general@mariebrown.co.uk

To

'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

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myring.brown@hotmail.co.uk, eve_willis@sandwell.gov.uk, cromptonm@parliament.uk, suzanne_hartwell@cllr.sandwell.org.uk, susan_downing@cllr.sandwell.org.uk, mushtaq_hussain@cllr.sandwell.org.uk, jennifer_pointon@sandwell.gov.uk, 1965s10ux@gmail.com

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Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk> 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk>
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk>; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

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Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

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Thank you for your email. I am not always at my desk and able to check email, but I will try to reposnd to your query as soon as possible. If the matter is urgent please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

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Dear Nik,

 

As per our previous conversation I wish to request permission to move my CCTV cameras to cover the front gardens properly so that I can obtain the evidence you need to address the harassment and abuse I have been suffering each time I try to spend time in the communal areas.

 

I understand that having my cameras pointing at communal areas means I may need to register with the ICO and pay a fee as per the Data Protection (Charges and Information) Regulations 2018, unless I am exempt from the fee under their rules.

 

I understandd I would need to register at: https://ico.org.uk/for-organisations/data-protection-fee/  and notify Sandwell MBC as to the locations of the cameras and their purposes.

 

Yours sincerely,

 

Marie Brown

From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

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Good Afternoon Marie,

 

In response to your email and my home visit to you on 18th October 2018:

 

*	I will deal with the case of the harassment allegations against your mother. I believe the police were called in relation to this matter and will be liaising with them. Log 810 – 17/10/2018, which I believe is being passed to the Neighbourhood Team to investigate.
*	Moving forward you need to concentrate that so far Carl has not caused further incident since the issue on 14th August 2018 and coupled with the signed Good Neighbour Agreement time must be given to allow it to work. Carl has clarified his understanding to me that the garden is not his and is for the use of everyone. Whether he continues to believe this or not does not mean that you should continue to stop using the communal areas. 
*	I will post the memory stick back to you either on 19/10/2018 or 22/10/2018.
*	I would like to reiterate that all your information will be kept confidential and not communicated with your neighbour.
*	We discussed that much of your complaint concerns the previous management of the case. I am unable to address this as I was not involved. However we discussed the consistency you have experienced so far from my involvement in the case. You are entitled to follow the complaints procedure if you’re unhappy 
*	I have passed your request for CCTV permission to Jennifer Hopcutt (formerly Pointon). She will respond in due course.
*	Sandwell MBC are not suggesting you move in relation to this issue.
*	I will close the community trigger as discussed because there has been no new information supplied at this stage and there is a live case already open.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: myring.brown@hotmail.co.uk; Eve Willis <eve_willis@sandwell.gov.uk>; cromptonm@parliament.uk; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk>; Susan Downing <susan_downing@cllr.sandwell.org.uk>; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk>; jennifer_pointon@sandwell.gov.uk; 1965s10ux@gmail.com
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

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Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: myring.brown@hotmail.co.uk; Eve Willis <eve_willis@sandwell.gov.uk>; cromptonm@parliament.uk; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk>; Susan Downing <susan_downing@cllr.sandwell.org.uk>; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk>; jennifer_pointon@sandwell.gov.uk; 1965s10ux@gmail.com
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

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From

general@mariebrown.co.uk

To

'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

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Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk> 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

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From

general@mariebrown.co.uk

To

'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

CC

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image001.jpg

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk> 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

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From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

CC

Naseem Khan <naseem_khan@sandwell.gov.uk>, Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

Naseem Khan <naseem_khan@sandwell.gov.uk>

To

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>, "'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

CC

Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk>; Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

general@mariebrown.co.uk

To

'Naseem Khan' <naseem_khan@sandwell.gov.uk>, 'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

CC

'Dawn Hart' <dawn_hart@sandwell.gov.uk>, 'Jennifer Hopcutt' <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk> 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>; 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

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From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

"general@mariebrown.co.uk" <general@mariebrown.co.uk>

CC

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Thank you for your email. I will be on annual leave between 12th November and 3rd December 2018. If the matter is urgent please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

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From

Naseem Khan <naseem_khan@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

CC

Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

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image001.jpg

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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Level 2 – Protect

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From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

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From

general@mariebrown.co.uk

To

'Naseem Khan' <naseem_khan@sandwell.gov.uk>, 'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

CC

'Dawn Hart' <dawn_hart@sandwell.gov.uk>, 'Jennifer Hopcutt' <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk> 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

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From

general@mariebrown.co.uk

To

'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

CC

eve_willis@sandwell.gov.uk

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2018 11 20 Report Anti Social Behaviour - Sandwell Council 46129.pdf

Hi Nik,

 

Carl has planted a shrub directly over some of the bulbs I planted when I got home from P3.  I wish to relocate the shrub to another part of the gardens a) so I can see if my bulbs are still there or if he removed them, and b) to stand my ground and demonstrate to Carl that I am not going to tolerate him digging up or otherwise harming things I plant in the communal gardens.  I would feel safer doing this with someone from your team present in case he comes down and threatens me, however I am willing to proceed without anyone from the ASB team present and set up my mobile phones and tablets again to record the process in case anything happens.  If no one from your office is willing/able to be present when I relocate the shrub I will move it tomorrow afternoon so I can inspect my bulbs for damage.  If someone can be present I will wait until arrangements can be made for an ASB team member to be present.

 

It really feels like there is a disparity between Jennifers handling of me and Carl:

*	Angie and Carl inform Jennifer that I am discussing/planning to put the grips on the wall in the communal garden and Jennifer immediately (within 48 hours) knocks on my door to instruct me not to or my items will be removed.

	*	I inform Jennifer that Carl is putting a gate across the entrance to a communal garden but he is a) allowed to proceed and install it and b) it has still not been removed despite multiple requests.

*	I leave boxes on the communal landing waiting for the bins to be emptied and within days get a letter reminding me this is not allowed.  (Boxes left there on Sunday, bins emptied Tuesday, I disposed of the boxes on Tuesday but had already received a letter from Jennifer by then.

	*	Carl stores items in the communal areas PERMANENTLY and this is ignored despite multiple complaints and Jennifers assurance she was dealing with it when we met in August.

I would appreciate it if you or Jennifer could explain why the items in the communal areas reported in August are still there along with plants etc added since then and why we are treated so differently despite all having the same tenancy agreement and good neighbour agreement.

 

Also, I have had four power cuts in the past three weeks.  My neighbours report only one.  My father is an electrician so I asked him for advice and installed some more UPS devices (borrowed from my father) to protect my more vulnerable electronic devices as my PS4 and Xbox both had issues with the hard drives when restarted and I cannot afford to replace them should the drives fail.  I do own one UPS which my PC is connected to.  My father advises me that there is nothing wrong with the panel (switches) in my flat however the cupboard under the stairs has switches that affect each flat.  He couldn’t see anything wrong with them but did not inspect them closely as they are in a communal space.  This is a new problem I have not experienced before however it is a serious issue for me as I cannot currently afford food let alone new components for devices if they are damaged by a surge or through being cut off without a proper shut down.

 

I don’t know how to proceed to get this dealt with, but each power cut affects my smart devices so I don’t get the prompts I need to take medication/eat etc until I have been able to set them all up again and get everything running, which is not a problem on a good day but beyond my capabilities on a bad day leaving me without heat, reminders, some lights, and means of communication with family/support workers.  Last week my family were unable to reach me between Monday and Friday and were very concerned about my safety but I had no idea my devices were not working until my mother finally reached me on Friday afternoon.

 

Could you please advise whether I need to request a council electrician to check my fuse box and the switch downstairs to try to identify the fault – is it a council repair? (Because the power works fine in between outages) Is it that regular maintenance is required?  If so is that a different department to repairs?  Do I call my electricity company, EDF?  Do I call Scottish Power who maintain the power lines in this area?  I’m at a loss, but need to get this dealt with as soon as possible to avoid further communication problems (including not receiving the email from Naseem until I replied which was several days after it was sent,) and future problems with not getting medication prompts etc from my smart devices which I rely on.

 

I realise you are not responsible for electrical repairs and am not passing this problem to you, I am just asking advice as everyone has given me conflicting advice/information.  I would really appreciate any guidance you may be able to provide.

 

Sincerely,

 

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk> 
Sent: 12 November 2018 11:49 AM
To: general@mariebrown.co.uk
Subject: Automatic reply: il3-ASB Case 13130

 

Thank you for your email. I will be on annual leave between 12th November and 3rd December 2018. If the matter is urgent please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk> .

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

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From

Naseem Khan <naseem_khan@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

CC

Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Marie

 

We are ok with the time and can you meet us in the Oldbury office with your support worker tomorrow at 12.30.

 

Thanks

Naseem Khan

ASB Officer 

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 20 November 2018 05:57
To: Naseem Khan <naseem_khan@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

general@mariebrown.co.uk

To

'Naseem Khan' <naseem_khan@sandwell.gov.uk>, 'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

CC

'Dawn Hart' <dawn_hart@sandwell.gov.uk>, 'Jennifer Hopcutt' <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Naseem,

 

Sorry I meant my support workers are coming to my home at 12.30 today.  I can make arrangements for my mum or aunt to bring me to the council house another day but I have no means of getting there today. Eve and Sylvia are both due here (CPN and Floating Support).

 

If you can give me a time and day to come to the council house next week I’ll ask family for help to get there.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk> 
Sent: 21 November 2018 11:06 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Marie

 

We are ok with the time and can you meet us in the Oldbury office with your support worker tomorrow at 12.30.

 

Thanks

Naseem Khan

ASB Officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 20 November 2018 05:57
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

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From

Naseem Khan <naseem_khan@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

CC

Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Marie

 

Thank you for your email, can you please attend the Oldbury office on Wednesday 28th November 2018 at 11.00.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 22 November 2018 10:50
To: Naseem Khan <naseem_khan@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Sorry I meant my support workers are coming to my home at 12.30 today.  I can make arrangements for my mum or aunt to bring me to the council house another day but I have no means of getting there today. Eve and Sylvia are both due here (CPN and Floating Support).

 

If you can give me a time and day to come to the council house next week I’ll ask family for help to get there.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 21 November 2018 11:06 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Marie

 

We are ok with the time and can you meet us in the Oldbury office with your support worker tomorrow at 12.30.

 

Thanks

Naseem Khan

ASB Officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 20 November 2018 05:57
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

general@mariebrown.co.uk

To

'Naseem Khan' <naseem_khan@sandwell.gov.uk>

CC

'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>, 'Eve Willis' <eve_willis@sandwell.gov.uk>, 'Dawn Hart' <dawn_hart@sandwell.gov.uk>, 'Jennifer Hopcutt' <Jennifer_Hopcutt@sandwell.gov.uk>, 'Gina Meek' <g.meek@west-midlands.pnn.police.uk>

BCC

—

Named attachments

image001.jpg

Hi Naseem,

 

I’m sorry I missed this appointment, I forgot to put it on  my calendar, just checked my emails whilst confirming transport with my mum and saw I have missed it (I thought it was tomorrow.)  Can we please reschedule but with one weeks notice so I can arrange and confirm transport?

 

Also, I’m very happy to report that Carl and I had a congenial conversation yesterday.  It may not sound like much but this is the first genuine attempt he has made to communicate with me without violence, aggression or shouting.  

 

I was having a “good” day and pottering about the flat trying to finish jobs/chores I have started when something happened that prompted me to venture upstairs.  I admit I was carrying my phone recording video (just in case) but when I reached the point on the stairwell where Carl could see me instead of shouting and coming towards me aggressively he apologised profusely assured me it would soon end.  We talked, he invited me into his home to show me a project he is working on in his kitchen, showed me damage done to his alarm and intercom by council workmen and introduced me to an 11 year old cat.  He was worried about the photo/video on my phone but I managed to convey it was “just in case he bullied me” and showed him I deleted it which visibly reduced his anxiety.  

 

This was a completely different Carl, we shook hands about five times during our talk and so I returned the invitation and invited him into my home to show him the project I was working on, and that I have many cordless tools that may aid his kitchen project if he would like to borrow any.  I also conveyed it makes my heart sad when we fight and talking was much better which he understood and again apologised.  I told him I’ve been wanting to sweep/rake up the leaves in the gardens and that I may do it tomorrow (today) but he told me it is supposed to rain all week so they will be too wet.  We communicated for roughly 10 to 15 minutes.

 

This is the first real progress in years.  I’m optimistic we may have turned a corner, in the past conversing with Carl was impossible because he would not try to listen/lipread he would just shout and be aggressive.  It’s also the first time he has apologised to me without someone telling him to.  I slept for eight solid hours last night and feel fairly safe to take my trash downstairs to the bins this morning even though no one is here to escort me.  It will be nice to get all these bags out of here as they are quite pungent.

 

I’ve copied everyone in on this so they can see there has been an improvement, it felt good to be heard and to be able to resolve something with Carl without outside intervention.  I would like to thank you all for your input because this time it seems to be working and I hope Carl and I can continue to communicate positively.

 

Best regards,

Marie Brown

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk> 
Sent: 22 November 2018 11:15 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Marie

 

Thank you for your email, can you please attend the Oldbury office on Wednesday 28th November 2018 at 11.00.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 22 November 2018 10:50
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Sorry I meant my support workers are coming to my home at 12.30 today.  I can make arrangements for my mum or aunt to bring me to the council house another day but I have no means of getting there today. Eve and Sylvia are both due here (CPN and Floating Support).

 

If you can give me a time and day to come to the council house next week I’ll ask family for help to get there.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 21 November 2018 11:06 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Marie

 

We are ok with the time and can you meet us in the Oldbury office with your support worker tomorrow at 12.30.

 

Thanks

Naseem Khan

ASB Officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 20 November 2018 05:57
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

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Thank you for your email. I check my email twice daily, usually once in the morning and once in the afternoon. If the matter is urgent please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

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Good Afternoon Marie,

 

This matter has been passed to the Neighbourhood Team to deal with. I am not in a position to address this case at present, despite my previous dealings. My colleague Naseem Khan will pick the case up if we feel there is enough to escalate this to an ASB case. 

 

With regard to your end comment about eviction the answer is no we would not be in a position to evict Carl. Even if dealt with Criminally the matter would not warrant any form of legal action.

 

With regard to the treatment of all tenants on an equal level I can assure you that this will happen and the outcomes delivered in due course.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 30 March 2019 07:57
To: Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Eve Willis <eve_willis@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Subject: Carl Clift

 

Hello,

 

yesterday I submitted ASB 48618 because Carl has once again ripped my plants out.  I weeded the flower beds at the weekend and filmed the whole thing using multiple cameras in the windows and my mobile and tablet as Nik advised.

 

Carl came out several times and stood glowering a few times and went into number 30 a few times where I could hear them all talking about the gardens and me.  Then Carl came out in a communicative mood and we talked and he said he wanted to put Roses in the bed.  I said the Wild flowers are short and Roses are tall so there's no reason both can't go together.  I asked him to fix that monstrosity of a gate that no one has removed despite requests and emails.  Yesterday Carl went out and ripped out an entire flowerbed of wild flowers.  Not a random flowerbed but the exact flower bed of wild flowers we discussed at the weekend.  On video (thanks for the tip - I used an Amazon Kindle)

 

Now I'm mad enough to go down there and rip all his damned roses out myself.  And when I say Mad I mean I-want-to-punch-his-face-in-angry.  The only positive thing is this time I have a witness that may surprise you. Gina Birch, when you chatted with him and he looked so cheerful he was destroying the ONLY patch of wildflowers left in the gardens.  The wild flowers he complained about on video and I defended and said were lovely and are little so won't stop roses growing above them.

 

Now I'm angry enough to handle this myself and make sure Carl has a consequence for his action because I am still limping after his attack last August.  So if you all don't want to do anything about him then leave him to me and I'll happily take care of things myself this time.  But fairs fair, I've just done 6 months of physiotherapy because of that man and still have pain daily due to my hip.  So if I put him in hospital remember this crap has been going on since 2010 when I moved in and I have a LOT of anger to vent, and 9 years of revenge hitting, smacking, swinging sticks at his head (metal poles would be preferable but sadly after his attack I removed them all and took them to the tip.)  I am desperately trying to reign in my anger and leave it for the professionals to sort out but after the farce last August of making sure I made the complaint properly to the council and police and waiting weeks following up with the help of Eve and Sylvia only to be told just hours after signing a good neighbour agreement that the police are not taking action against the man who left me with a hip that constantly hurts when I walk to far, bend, twist or stretch and left me having to try to find the money to get taxis to physiotherapy when I had only £65 a week to live on.

 

I am gritting my teeth and holding my temper in, reporting it to the relevant authorities and waiting for you to do something.  I am also awaiting action on the electricity problem which has been reported but continues.  If even one of my electrical items is damaged by one of these power cuts I can't guarantee I'll not lose my temper with the person at the cupboard when the power goes out.

 

The challenge for me right now is that I am incredibly angry, not just because my flowers have been ripped out again, but because this is the tip of a pyramid that is huge.  Nine years of having my plants ripped out but trying to hold my temper.  Nine years of him getting away with ripping out my plants despite CCTV evidence that wasn't cheap to get, multiple complaints, mediation etc.  Nine years of him hitting me, shoving me and not having any consequences for his actions.

 

Please treat him like all other tenants that break the rules.  The communal landings are a fire hazard but despite ASB complaints the stuff is still there.  There's firewood being stored in the bin area.  Dangerous items on the shelves he has put in the communal areas.  Coal in the electricity isolation cupboard.  Everywhere I look Carls crap is surrounding us and nothing is being done to clean it up.

 

So this is a request not only to ask you to deal with the above ASB complaint, but it's probably time to acknowledge that removing everything from the communal areas is the only way this is going to be resolved permanently.  This is a block of six flats but despite all efforts there are still only two households able to enjoy the communal areas, time to put a stop to that once and for all.  

 

Also, as he has done this after signing the good neighbour agreement does that mean you can finally evict him?

 

Regards,

Marie Brown <https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7C76a0875d014a41220bc408d6b775a317%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636898113202407730&sdata=PlliSJgIaVhChIqEY3F9UB%2FbWw0EV7xyl4nxzUSdDo0%3D&reserved=0> ​

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

"Nik J Wooldridge"

CC

"Naseem Khan"

BCC

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Good Afternoon Marie

 

Thank you for your email.

 

I carried out an inspection of the blocks last week and noted items in the communal areas and Letters will be sent regarding this

 

Can you let me know when you will be available to discuss your email with myself and Nas from the asb team?

 

Kind Regards

 

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7Ce56c48bad12f4ad6598f08d6b84d8b27%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899040528518359&sdata=GyOI1lokCd2pBSF%2Be6X%2FAaF4PdnE4k%2BQvlzz0YOlNQ4%3D&reserved=0>  

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

From: Nik J Wooldridge 
Sent: 02 April 2019 15:01
To: 'Marie Brown' <mariembrown@hotmail.com>; Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Carl Clift

 

Good Afternoon Marie,

 

This matter has been passed to the Neighbourhood Team to deal with. I am not in a position to address this case at present, despite my previous dealings. My colleague Naseem Khan will pick the case up if we feel there is enough to escalate this to an ASB case. 

 

With regard to your end comment about eviction the answer is no we would not be in a position to evict Carl. Even if dealt with Criminally the matter would not warrant any form of legal action.

 

With regard to the treatment of all tenants on an equal level I can assure you that this will happen and the outcomes delivered in due course.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 30 March 2019 07:57
To: Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk <mailto:g.birch@west-midlands.pnn.police.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: Carl Clift

 

Hello,

 

yesterday I submitted ASB 48618 because Carl has once again ripped my plants out.  I weeded the flower beds at the weekend and filmed the whole thing using multiple cameras in the windows and my mobile and tablet as Nik advised.

 

Carl came out several times and stood glowering a few times and went into number 30 a few times where I could hear them all talking about the gardens and me.  Then Carl came out in a communicative mood and we talked and he said he wanted to put Roses in the bed.  I said the Wild flowers are short and Roses are tall so there's no reason both can't go together.  I asked him to fix that monstrosity of a gate that no one has removed despite requests and emails.  Yesterday Carl went out and ripped out an entire flowerbed of wild flowers.  Not a random flowerbed but the exact flower bed of wild flowers we discussed at the weekend.  On video (thanks for the tip - I used an Amazon Kindle)

 

Now I'm mad enough to go down there and rip all his damned roses out myself.  And when I say Mad I mean I-want-to-punch-his-face-in-angry.  The only positive thing is this time I have a witness that may surprise you. Gina Birch, when you chatted with him and he looked so cheerful he was destroying the ONLY patch of wildflowers left in the gardens.  The wild flowers he complained about on video and I defended and said were lovely and are little so won't stop roses growing above them.

 

Now I'm angry enough to handle this myself and make sure Carl has a consequence for his action because I am still limping after his attack last August.  So if you all don't want to do anything about him then leave him to me and I'll happily take care of things myself this time.  But fairs fair, I've just done 6 months of physiotherapy because of that man and still have pain daily due to my hip.  So if I put him in hospital remember this crap has been going on since 2010 when I moved in and I have a LOT of anger to vent, and 9 years of revenge hitting, smacking, swinging sticks at his head (metal poles would be preferable but sadly after his attack I removed them all and took them to the tip.)  I am desperately trying to reign in my anger and leave it for the professionals to sort out but after the farce last August of making sure I made the complaint properly to the council and police and waiting weeks following up with the help of Eve and Sylvia only to be told just hours after signing a good neighbour agreement that the police are not taking action against the man who left me with a hip that constantly hurts when I walk to far, bend, twist or stretch and left me having to try to find the money to get taxis to physiotherapy when I had only £65 a week to live on.

 

I am gritting my teeth and holding my temper in, reporting it to the relevant authorities and waiting for you to do something.  I am also awaiting action on the electricity problem which has been reported but continues.  If even one of my electrical items is damaged by one of these power cuts I can't guarantee I'll not lose my temper with the person at the cupboard when the power goes out.

 

The challenge for me right now is that I am incredibly angry, not just because my flowers have been ripped out again, but because this is the tip of a pyramid that is huge.  Nine years of having my plants ripped out but trying to hold my temper.  Nine years of him getting away with ripping out my plants despite CCTV evidence that wasn't cheap to get, multiple complaints, mediation etc.  Nine years of him hitting me, shoving me and not having any consequences for his actions.

 

Please treat him like all other tenants that break the rules.  The communal landings are a fire hazard but despite ASB complaints the stuff is still there.  There's firewood being stored in the bin area.  Dangerous items on the shelves he has put in the communal areas.  Coal in the electricity isolation cupboard.  Everywhere I look Carls crap is surrounding us and nothing is being done to clean it up.

 

So this is a request not only to ask you to deal with the above ASB complaint, but it's probably time to acknowledge that removing everything from the communal areas is the only way this is going to be resolved permanently.  This is a block of six flats but despite all efforts there are still only two households able to enjoy the communal areas, time to put a stop to that once and for all.  

 

Also, as he has done this after signing the good neighbour agreement does that mean you can finally evict him?

 

Regards,

Marie Brown <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7Ce56c48bad12f4ad6598f08d6b84d8b27%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899040528528364&sdata=ovNQehyhEmDmRHPyruS5smHrq5aCHcEwgA9nBmVGooU%3D&reserved=0> ​

From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

"'Marie Brown'"

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Named attachments

The Noise App Guide.pdf; Noise App QR leaflet.pdf; image001.jpg

Good Afternoon Marie,

 

Regarding our conversation yesterday about noise, please see the attached Noise App download and user guide.

 

There is an open ASB report reference number 49139. If you are able to identify the location of the noise then please let us know. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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thank you Nik.

It mainly occurs at the weekend very early in the morning so it will most likely be Saturday or Sunday when I use the app.  Also thank you very much for all the work you pout into the SAR paperwork.  I had to wait a few days to look through it as my brain was a bit fried, but I found your notes very helpful in understanding it all.

Many thanks,
Marie Brown

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Sent: 14 May 2019 12:54 PM
To: 'Marie Brown'
Subject: il1-The Noise App 
 

Good Afternoon Marie,

 

Regarding our conversation yesterday about noise, please see the attached Noise App download and user guide.

 

There is an open ASB report reference number 49139. If you are able to identify the location of the noise then please let us know. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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Good Afternoon Marie,

 

I understand there have been some further incidents between you and your neighbour Carl. I understand that previously the Good Neighbour Agreement appeared to work and have some success. I know you have previously had mediation with Carl. Whilst I understand you are considering taking your own legal action, in terms of resolving the anti-social behaviour complaints, I wonder whether you would consider having mediation again. 

 

I understand the frustrations you are experiencing and, as a trained mediator myself, I am happy to sit with both you and Carl to work out these issues. I cannot stress enough that the management of your blocks communal gardens has always been dominated by residents taking an interest. We are now considering removing this privilege. We need all residents to get along and I understand the tensions that have occurred between you and Carl are interfering with your enjoyment of the garden. I am offering a session of mediation between you and Carl and myself. In order to do this effectively Carl would be allowed a translator. I understand in some situations people ask to have support workers present. As this issue exists between you and Carl I only would like you both present unless any support workers offer a benefit to being present.  

 

I’m happy to speak to you further about this so please get in touch with any questions you may have.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From

Marie Brown <mariembrown@hotmail.com>

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Hi Nik,




Sadly mediation with Carl doesn’t work because nothing is backed up or kept to.  Despite mediation and multiple complaints about the fences/gates he constructed within the communal gardens they still stand.  In my opinion this is reinforcing Carls belief that the garden within these barriers is his and so he defends is as he would his personal garden.  Until these are removed Carl will continue believing that the communal gardens within these barriers are his own property and will continue defending them as such.




For example when Carl was working on construction of a GATE across the communal garden I reported it as ASB (10 Anti-social behaviour 10.11 stating "blocking shared areas" is anti social behaviour) but a few weeks later he set about installing this gate and when I went downstairs to object he assaulted me.  The council and the police both did nothing, the gate is STILL there.  I had to attend physiotherapy and still have trouble with my hip.   This is possibly because I cannot exercise it enough and not because the initial injury has not healed I cannot be sure.  It hurts more the more I walk, but in between these walks I am very sedentary as I cannot go downstairs and just enjoy the gardens or take down my trash without risking harassment and abuse.  So the only time I walk further than to my kitchen and back is when I leave my home for an appointment or to visit family/friends very infrequently.




When Carl ripped out the flower bed of wild flowers I reported it but to date nothing has been done about it.  Afterwards I planted wildflowers in the small triangular flower bed by the front door which I had to weed first as it was not in use.  I put a bamboo cane in the middle of the flowerbed with a seed packet and a note explaining wildflowers had been planted there and a request to please not disturb them.  A couple of days later I collected my nephews, came home and found 4 rose bushes in the bed and my note removed. I disposed of the roses immediately.  This seems to have been a more effective deterrent to prevent my plants being destroyed because Carl has not tried to plant anything else there since. He now knows it WILL be removed, (as per the warning on my note)  he also knows WHY.  Gina mentioned this incident when she came round last week, but not surprisingly, Carl had neglected to mention that he removed a note saying seeds had been planted in that flower bed and that disturbing them in any way will result in the removal of anything planted there, before he put the rose bushes there.

Because there was an immediate response to him attempting the plant roses over the wildflower seeds Carl now understands that any attempt to plant over or otherwise destroy the wildflowers I planted in the triangular flowerbed will result in immediate removal of his plants and has not since wasted time interfering with this flower bed.  




Carl understands very clear messages.  I will be removing the fences that block the communal garden opening it up for the enjoyment of all tenants and demonstrating to Carl that blocking off areas of the communal gardens for his own personal use will no longer be tolerated.  I have every right to enjoy those gardens too and have done my best to share them but these barriers are sending the wrong message and I firmly believe removing them will make it clear that these gardens cannot be purloined by individual tenants any more.



Yesterday Carl again approached the car of one of my visitors, knocked on the window and attempted to discuss me with my visitor - she told me about it when she delivered my lunch.  It is not the first time he has approached this lady, I made an ASB complaint about a similar incident when he was so close to her vehicle that she had to ask him to move so she could exit it, and has to ask him to step back from the rear doors so she could extract my lunch from the over, step back and close the vehicle door - no follow up.  I could start doing the same to his guests as this is apparently fine.  He may soon find his guests outside, blocked from going about their day as I ask them personal questions about Carl and his life.  This all depends on whether any more of my guests report him doing this to them. One for one is my motto from now on.  


I see no benefit in attending another session of mediation with Carl, it would be a waste of your time and mine.  Going forward there won't be any fences or gates across communal areas, he will likely be upset at the removal of the fence and gate but they should not have stood this long and he will just have to deal with it.  This will hopefully demonstrate (in a way Sandwell MBC has so far failed to demonstrate) that the communal areas are for the use of all tenants and he cannot just purloin sections for his own personal use.


If he chooses to interfere with the wildflowers in the triangular bed or the tree I will immediately do the same to his plants as per my new one for one motto, mainly because this has proven to be effective.  As I am not being allowed to have any plants in the flower beds on that side of the garden I am cutting my own as shown on the attached garden plan.  If Carl or any other tenant wishes to add plants to these beds they are welcome to as long as they are not roses or any other form of bush which would spoilt the lines of the beds.




I've also asked Mrs Davis to please move her furniture from the back garden and store it in her shed so that it doesn't get damaged when my friends and family come for a barbeque.  Her bench was once damaged when my friend and I sat on it at the same time, since then Angie has been very vocal and forward in trying to prevent use of this furniture which is fine, it belongs to Mrs Davis who can choose who may use it.  But using it to block so much of the back garden and then getting so uptight when others are out there is causing a problem which could be easily solved by storing it in one of her storage sheds when not in use.  They can then pull it out when it is going to be used.  It will also enable me to tidy up the back garden (including the weed filled pots) without being subjected to verbal abuse from Angie.




I also again remind you that Carl has been using extra sheds without permission.  I am working with one of the tenants in question to retrieve their shed but am notifying you that the only method available to us is likely to cause Carl to get very angry as we will basically have to break into it, tip his stuff out, lock the shed and wait for the inevitable complaint so that the council can address the matter.  It would be MUCH better if someone from Sandwell Council investigate why of the 12 sheds assigned to these buildings (two per flat) Carl has the use of at least 5 whilst other tenants that pay full rent only have 1.  The only thing we can do (in the absence of any action being taken by Sandwell Council despite one of these tenants specifically asking about her extra shed when she moved in) is to physically take possession and make another complaint which will hopefully be investigated alongside any complaints Carl may make.


In short he has been allowed to act as he likes for too long and I for one am tired of it.  I ran out of patience when I sent him the letter before court action and am limiting my claim against him to damages for physical injuries and harassment.  I am instead standing my ground on the use of the communal areas and responding to him in kind as this seems to be a response he does understand and although he doesn't like it, it has proven effective.




As long as he leaves me, my visitors and plants alone all will be peaceful.  My use of new flower beds I am digging myself instead of trying to comply with the existing layout of flower beds and sharing them completely separates my use of the garden from his and Mrs Davis.  Aside from the removal of the fences/gates which I recognise will temporarily upset him (but he had no right to install them in communal areas and they should not have been allowed to stay for so long) the separate use of flower beds means neither of us has a reason to be near each others plants which will avoid further complaints.  




I again request the items stored in the front garden and rear gardens be removed, we have sheds to store gardening tools, chemicals and other items and these items are not supposed to be stored in communal areas.




I also suggest some training about Autism and BPD may be of value for your staff.  My autistic brother provides this through his company further details of which can be found at www.sbacs.co.uk <http://www.sbacs.co.uk>  though companies like Autism West Midlands also provide this service - my mother works for them.  Further info on BPD can be found on www.NHS.uk as well as multiple invaluable videos on YouTube (I recommend the MedCircle videos with interviews by Dr Ramani Durvla,) or Dr Keith Gaynor <https://www.youtube.com/watch?v=fhOotNCqg2E&list=PLSLE5hDIt1hUjw8sXVjKP-Ax6N5GuaWQa&index=5&t=9s> .







Whilst allowances for Carls autism and learning difficulties have been made by council staff and me, to date no one has demonstrated even a basic understanding of BPD or the restraint I have so far shown in trying to negotiate peace with this abusive man.  I have not "split" or any of the other common responses to a situation like this instead always recognising his challenges and trying to work with him but I'm done.  How about someone try to understand BPD and then look at the last 9 years through my eyes?

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 20 May 2019 4:12 PM
To: mariembrown@hotmail.com
Subject: il1-ASB 
 

Good Afternoon Marie,

 

I understand there have been some further incidents between you and your neighbour Carl. I understand that previously the Good Neighbour Agreement appeared to work and have some success. I know you have previously had mediation with Carl. Whilst I understand you are considering taking your own legal action, in terms of resolving the anti-social behaviour complaints, I wonder whether you would consider having mediation again. 

 

I understand the frustrations you are experiencing and, as a trained mediator myself, I am happy to sit with both you and Carl to work out these issues. I cannot stress enough that the management of your blocks communal gardens has always been dominated by residents taking an interest. We are now considering removing this privilege. We need all residents to get along and I understand the tensions that have occurred between you and Carl are interfering with your enjoyment of the garden. I am offering a session of mediation between you and Carl and myself. In order to do this effectively Carl would be allowed a translator. I understand in some situations people ask to have support workers present. As this issue exists between you and Carl I only would like you both present unless any support workers offer a benefit to being present.  

 

I’m happy to speak to you further about this so please get in touch with any questions you may have.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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Marie Brown <mariembrown@hotmail.com>

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Good Afternoon Nik,

I hope you are well?

Ihave now received a diagnosis for all the problems I've been having with my leg and back since Carl assaulted me in the gardens last time.  I have a condition called Cauda Equina Syndrome caused by trauma when he shoved me, I am currently awaiting surgery on my spine as a result.

I'm finding it near impossible to find a suitable property to bid on and have emailed Jen and Marnie about that, but I wish to make a formal complaint that the man who has damaged my spine has not had any consequences for that because the incident was not investigated sufficiently by Sandwell Council or West Midlands Police despite my requests the matter be dealt with.

The gate he was attempting to put across the communal gardens when he assaulted me is still in place despite the tenancy agreement clearly stating no area of communal space can be partitioned off.  I am not just upset by this but angry, and getting increasingly so as the pain restricts more and more of my movements and body functions.

This was not the first time Carl had assaulted me without consequence.  I therefore want to request this whole matter be looked into, going back to when the harassment first began in 2009, a detailed explanation as to why Carl was not held accountable for the previous assaults as well as this one, and details about how Sandwell Council and West Midlands police are going to safeguard me against further attacks from Carl until I can move as well as any steps that will be taken to ensure other members of the public and tenants are not harmed by him.

I also request details of the support workers who, over the years claimed Mr Clift is not a danger to me or other residents/members of the public, and have argued for leniency and flexibility when dealing with his anti social behaviour.

Many thanks,
Marie Brown <http://www.techtime.co.uk> ​

​

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik J Wooldridge"

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Good Afternoon Nik,

I hope you are well?

Ihave now received a diagnosis for all the problems I've been having with my leg and back since Carl assaulted me in the gardens last time.  I have a condition called Cauda Equina Syndrome caused by trauma when he shoved me, I am currently awaiting surgery on my spine as a result.

I'm finding it near impossible to find a suitable property to bid on and have emailed Jen and Marnie about that, but I wish to make a formal complaint that the man who has damaged my spine has not had any consequences for that because the incident was not investigated sufficiently by Sandwell Council or West Midlands Police despite my requests the matter be dealt with.

The gate he was attempting to put across the communal gardens when he assaulted me is still in place despite the tenancy agreement clearly stating no area of communal space can be partitioned off.  I am not just upset by this but angry, and getting increasingly so as the pain restricts more and more of my movements and body functions.

This was not the first time Carl had assaulted me without consequence.  I therefore want to request this whole matter be looked into, going back to when the harassment first began in 2009, a detailed explanation as to why Carl was not held accountable for the previous assaults as well as this one, and details about how Sandwell Council and West Midlands police are going to safeguard me against further attacks from Carl until I can move as well as any steps that will be taken to ensure other members of the public and tenants are not harmed by him.

I also request details of the support workers who, over the years claimed Mr Clift is not a danger to me or other residents/members of the public, and have argued for leniency and flexibility when dealing with his anti social behaviour.

Many thanks,
Marie Brown <http://www.techtime.co.uk/>

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

CC

Eve Willis <eve_willis@sandwell.gov.uk>

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Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

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Thank you for your email.  II usually check my emails twice daily. I will respond to you as soon as possible.

 

If the matter is urgent please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk. You can also report anti-social behaviour online via http://www.sandwell.gov.uk/asb <http://www.sandwell.gov.uk/asb> . 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: nik_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

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From

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To

Marie Brown <mariembrown@hotmail.com>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

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Eve Willis <eve_willis@sandwell.gov.uk>

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Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

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Good afternoon Nik,

I hope you had a good Christmas?  

Last time we talked you mentioned that Carl had admitted he had in fact destroyed or disposed of my property previously despite having denied it at the time.  I would very much appreciate it if you could please elaborate on this a little as I am in the process of bringing court action against Carl for exactly this reason.  Did he specify any particular incidents or was it a general admission that he lied during previous ASB investigations?  Did you look back at any of the incidents he admitted to and if so is Sandwell Council now going to take action?  If not, could you please look back at previous incidents where Carl had previously denied any wrong doing and amend the outcomes?  

I didn't retaliate against Carl until he harassed my then 3 and 5 year old nephews.  He snatched a toy from the 3 year old and sent them inside, banning them from playing outside because they "made a mess in the communal areas" playing with chalk!  I took the boys upstairs to clear up the mess Carl makes of the communal areas.  I admitted that freely at the time and showed both the ASB team and the police the CCTV footage of him approaching the boys and snatching the toy from the 3 year old but I had to write an apology letter to the man who had harassed me for years.

I have requested that the gate Carl installed across the communal gardens be removed but it's still there blocking access.  I am again requesting this gate be removed.  It was asking Carl to NOT install this gate that caused him to attack me so leaving it in place is causing great emotional distress as well as breaking both the tenancy agreement and the good neighbour agreements.

I have also made another complaint about Carl storing items in the communal areas, his clutter now extends onto the stairwell creating a hazard for other tenants. 

I believe allowing Carl to partition off areas of communal space for his own use, store items in the communal spaces and get away with theft, criminal damage, assaults and a death threat over the past 9 years has contributed greatly to his belief that he has special rights over this building and his role in it.  And the way he acts as though the building is his, is exactly why we have had such a long dispute, he doesn't want me contributing to "his" gardens.  So although this is a minor neighbour dispute to you, it is a huge issue for me as I am stuck inside this flat all day as my spinal cord injury makes it incredibly painful for me to manage to stairs or walk around, and seeing the gate and other items in the communal areas angers me greatly.  

Please just try to imagine you have been standing up to a bully for years without support, and now that bully has permanently disabled you from the lumbar spine down, with no consequences, free to do as he pleases.  How would you feel in my position looking at all of his crap all over the place, even when that crap makes a hazard for others?

Sincerely,
Marie Brown

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

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Named attachments

None visible

Thank you for your email.  I will be on leave over the Christmas period and I will not return until 6th January 2019.

 

If the matter is urgent please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk. You can also report anti-social behaviour online via http://www.sandwell.gov.uk/asb <http://www.sandwell.gov.uk/asb> . 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: nik_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

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From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Afternoon Marie,

 

Are you able to come to Sandwell Council House so that I may discuss this matter with you? 

 

I would like to ensure that I am clear on the points you have raised and provide you with any information you need. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 29 December 2019 15:20
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl Clift

 

Good afternoon Nik,

 

I hope you had a good Christmas?  

 

Last time we talked you mentioned that Carl had admitted he had in fact destroyed or disposed of my property previously despite having denied it at the time.  I would very much appreciate it if you could please elaborate on this a little as I am in the process of bringing court action against Carl for exactly this reason.  Did he specify any particular incidents or was it a general admission that he lied during previous ASB investigations?  Did you look back at any of the incidents he admitted to and if so is Sandwell Council now going to take action?  If not, could you please look back at previous incidents where Carl had previously denied any wrong doing and amend the outcomes?  

 

I didn't retaliate against Carl until he harassed my then 3 and 5 year old nephews.  He snatched a toy from the 3 year old and sent them inside, banning them from playing outside because they "made a mess in the communal areas" playing with chalk!  I took the boys upstairs to clear up the mess Carl makes of the communal areas.  I admitted that freely at the time and showed both the ASB team and the police the CCTV footage of him approaching the boys and snatching the toy from the 3 year old but I had to write an apology letter to the man who had harassed me for years.

 

I have requested that the gate Carl installed across the communal gardens be removed but it's still there blocking access.  I am again requesting this gate be removed.  It was asking Carl to NOT install this gate that caused him to attack me so leaving it in place is causing great emotional distress as well as breaking both the tenancy agreement and the good neighbour agreements.

 

I have also made another complaint about Carl storing items in the communal areas, his clutter now extends onto the stairwell creating a hazard for other tenants. 

 

I believe allowing Carl to partition off areas of communal space for his own use, store items in the communal spaces and get away with theft, criminal damage, assaults and a death threat over the past 9 years has contributed greatly to his belief that he has special rights over this building and his role in it.  And the way he acts as though the building is his, is exactly why we have had such a long dispute, he doesn't want me contributing to "his" gardens.  So although this is a minor neighbour dispute to you, it is a huge issue for me as I am stuck inside this flat all day as my spinal cord injury makes it incredibly painful for me to manage to stairs or walk around, and seeing the gate and other items in the communal areas angers me greatly.  

 

Please just try to imagine you have been standing up to a bully for years without support, and now that bully has permanently disabled you from the lumbar spine down, with no consequences, free to do as he pleases.  How would you feel in my position looking at all of his crap all over the place, even when that crap makes a hazard for others?

 

Sincerely,

Marie Brown

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

2013 07 15 Harassment Case 455 Closure.pdf; 2013 07 14 ASB reported case 455 still blocking gate with bin.pdf; 2013 07 03 Decision of Harassment Panel.pdf; 2013 05 03 Details harassment since 2010.pdf; 2013 04 18 Elaine Baker ASB officially acknowledgement.pdf; 2013 02 15 - 18 email John and Elaine dicsuss Carl warned to keep away from me.pdf; 2013 01 29 audio of Carl trying to get into my flat.wav; image001.jpg

Nik, 

as briefly as I can Carls anti social behaviour has been documented since I moved in, and he has been warned several times to leave me alone, yet I am now permanently disabled by Carl and he has not had any consequences.

The records you provided for my SAR were very helpful in completing my paper trail and I have substantially more evidence than you in terms of official council paperwork and letters documenting actions taken in regards to warning Carl to stay away from me, my family, my visitors etc yet he has consistently ignored this, and every time Sandwell Council opens an investigation it ignores the previous warnings.  I attach a few examples as well as a few screenshots form evidence provided along the way.  I would very much like to discuss all of this but cannot come to the council house without Ring and Ride or Uber, both of which cost me money and considerable pain to use.

These attachments show how long he harassed me before Elaine Baker escalated it to the ASB team despite knowing I had been hospitalised specifically because of this harassment and to get me away from Carl.  It also shows that the case was closed despite further evidence being provided to show he was still behaving antisocially

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 January 2020 2:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift 
 

Good Afternoon Marie,

 

Are you able to come to Sandwell Council House so that I may discuss this matter with you? 

 

I would like to ensure that I am clear on the points you have raised and provide you with any information you need. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 29 December 2019 15:20
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl Clift

 

Good afternoon Nik,

 

I hope you had a good Christmas?  

 

Last time we talked you mentioned that Carl had admitted he had in fact destroyed or disposed of my property previously despite having denied it at the time.  I would very much appreciate it if you could please elaborate on this a little as I am in the process of bringing court action against Carl for exactly this reason.  Did he specify any particular incidents or was it a general admission that he lied during previous ASB investigations?  Did you look back at any of the incidents he admitted to and if so is Sandwell Council now going to take action?  If not, could you please look back at previous incidents where Carl had previously denied any wrong doing and amend the outcomes?  

 

I didn't retaliate against Carl until he harassed my then 3 and 5 year old nephews.  He snatched a toy from the 3 year old and sent them inside, banning them from playing outside because they "made a mess in the communal areas" playing with chalk!  I took the boys upstairs to clear up the mess Carl makes of the communal areas.  I admitted that freely at the time and showed both the ASB team and the police the CCTV footage of him approaching the boys and snatching the toy from the 3 year old but I had to write an apology letter to the man who had harassed me for years.

 

I have requested that the gate Carl installed across the communal gardens be removed but it's still there blocking access.  I am again requesting this gate be removed.  It was asking Carl to NOT install this gate that caused him to attack me so leaving it in place is causing great emotional distress as well as breaking both the tenancy agreement and the good neighbour agreements.

 

I have also made another complaint about Carl storing items in the communal areas, his clutter now extends onto the stairwell creating a hazard for other tenants. 

 

I believe allowing Carl to partition off areas of communal space for his own use, store items in the communal spaces and get away with theft, criminal damage, assaults and a death threat over the past 9 years has contributed greatly to his belief that he has special rights over this building and his role in it.  And the way he acts as though the building is his, is exactly why we have had such a long dispute, he doesn't want me contributing to "his" gardens.  So although this is a minor neighbour dispute to you, it is a huge issue for me as I am stuck inside this flat all day as my spinal cord injury makes it incredibly painful for me to manage to stairs or walk around, and seeing the gate and other items in the communal areas angers me greatly.  

 

Please just try to imagine you have been standing up to a bully for years without support, and now that bully has permanently disabled you from the lumbar spine down, with no consequences, free to do as he pleases.  How would you feel in my position looking at all of his crap all over the place, even when that crap makes a hazard for others?

 

Sincerely,

Marie Brown

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

None visible

Thank you for your email. I check my emails twice daily.

 

If the matter is urgent please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk. You can also report anti-social behaviour online via http://www.sandwell.gov.uk/asb <http://www.sandwell.gov.uk/asb> . 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: nik_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

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Named attachments

2014 10 20 R Baker stage 1 complaint - describes Carl irate and abusive.pdf; 2014 10 20 Council Letter0001.pdf; 2014 10 08 Stage 1 complaint acknowledgment.pdf; 2014 10 06 Neil Martin Sandwell Council ComplaintPDF.pdf; 2013 07 30 email JP and EB Harrassment continued now with neighbours.pdf; image001.jpg

Moving into 2014...
Even the guy investigating my complaint described Carl as "Irate and Abusive"  He prevented scaffolders doing their job leading to a delay in works being completed and scaffolding left up for months.  I was burgled during this time.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 January 2020 2:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift 
 

Good Afternoon Marie,

 

Are you able to come to Sandwell Council House so that I may discuss this matter with you? 

 

I would like to ensure that I am clear on the points you have raised and provide you with any information you need. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 29 December 2019 15:20
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl Clift

 

Good afternoon Nik,

 

I hope you had a good Christmas?  

 

Last time we talked you mentioned that Carl had admitted he had in fact destroyed or disposed of my property previously despite having denied it at the time.  I would very much appreciate it if you could please elaborate on this a little as I am in the process of bringing court action against Carl for exactly this reason.  Did he specify any particular incidents or was it a general admission that he lied during previous ASB investigations?  Did you look back at any of the incidents he admitted to and if so is Sandwell Council now going to take action?  If not, could you please look back at previous incidents where Carl had previously denied any wrong doing and amend the outcomes?  

 

I didn't retaliate against Carl until he harassed my then 3 and 5 year old nephews.  He snatched a toy from the 3 year old and sent them inside, banning them from playing outside because they "made a mess in the communal areas" playing with chalk!  I took the boys upstairs to clear up the mess Carl makes of the communal areas.  I admitted that freely at the time and showed both the ASB team and the police the CCTV footage of him approaching the boys and snatching the toy from the 3 year old but I had to write an apology letter to the man who had harassed me for years.

 

I have requested that the gate Carl installed across the communal gardens be removed but it's still there blocking access.  I am again requesting this gate be removed.  It was asking Carl to NOT install this gate that caused him to attack me so leaving it in place is causing great emotional distress as well as breaking both the tenancy agreement and the good neighbour agreements.

 

I have also made another complaint about Carl storing items in the communal areas, his clutter now extends onto the stairwell creating a hazard for other tenants. 

 

I believe allowing Carl to partition off areas of communal space for his own use, store items in the communal spaces and get away with theft, criminal damage, assaults and a death threat over the past 9 years has contributed greatly to his belief that he has special rights over this building and his role in it.  And the way he acts as though the building is his, is exactly why we have had such a long dispute, he doesn't want me contributing to "his" gardens.  So although this is a minor neighbour dispute to you, it is a huge issue for me as I am stuck inside this flat all day as my spinal cord injury makes it incredibly painful for me to manage to stairs or walk around, and seeing the gate and other items in the communal areas angers me greatly.  

 

Please just try to imagine you have been standing up to a bully for years without support, and now that bully has permanently disabled you from the lumbar spine down, with no consequences, free to do as he pleases.  How would you feel in my position looking at all of his crap all over the place, even when that crap makes a hazard for others?

 

Sincerely,

Marie Brown

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Afternoon Marie,

 

I am happy to come and meet with you at your property if that is more convenient for you. I could come today at 4pm if that is good for you?

 

If not, I can arrange to meet you sometime next week.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 08 January 2020 16:12
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Carl Clift attachments 2

 

Moving into 2014...

Even the guy investigating my complaint described Carl as "Irate and Abusive"  He prevented scaffolders doing their job leading to a delay in works being completed and scaffolding left up for months.  I was burgled during this time.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 January 2020 2:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift 

 

Good Afternoon Marie,

 

Are you able to come to Sandwell Council House so that I may discuss this matter with you? 

 

I would like to ensure that I am clear on the points you have raised and provide you with any information you need. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 29 December 2019 15:20
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl Clift

 

Good afternoon Nik,

 

I hope you had a good Christmas?  

 

Last time we talked you mentioned that Carl had admitted he had in fact destroyed or disposed of my property previously despite having denied it at the time.  I would very much appreciate it if you could please elaborate on this a little as I am in the process of bringing court action against Carl for exactly this reason.  Did he specify any particular incidents or was it a general admission that he lied during previous ASB investigations?  Did you look back at any of the incidents he admitted to and if so is Sandwell Council now going to take action?  If not, could you please look back at previous incidents where Carl had previously denied any wrong doing and amend the outcomes?  

 

I didn't retaliate against Carl until he harassed my then 3 and 5 year old nephews.  He snatched a toy from the 3 year old and sent them inside, banning them from playing outside because they "made a mess in the communal areas" playing with chalk!  I took the boys upstairs to clear up the mess Carl makes of the communal areas.  I admitted that freely at the time and showed both the ASB team and the police the CCTV footage of him approaching the boys and snatching the toy from the 3 year old but I had to write an apology letter to the man who had harassed me for years.

 

I have requested that the gate Carl installed across the communal gardens be removed but it's still there blocking access.  I am again requesting this gate be removed.  It was asking Carl to NOT install this gate that caused him to attack me so leaving it in place is causing great emotional distress as well as breaking both the tenancy agreement and the good neighbour agreements.

 

I have also made another complaint about Carl storing items in the communal areas, his clutter now extends onto the stairwell creating a hazard for other tenants. 

 

I believe allowing Carl to partition off areas of communal space for his own use, store items in the communal spaces and get away with theft, criminal damage, assaults and a death threat over the past 9 years has contributed greatly to his belief that he has special rights over this building and his role in it.  And the way he acts as though the building is his, is exactly why we have had such a long dispute, he doesn't want me contributing to "his" gardens.  So although this is a minor neighbour dispute to you, it is a huge issue for me as I am stuck inside this flat all day as my spinal cord injury makes it incredibly painful for me to manage to stairs or walk around, and seeing the gate and other items in the communal areas angers me greatly.  

 

Please just try to imagine you have been standing up to a bully for years without support, and now that bully has permanently disabled you from the lumbar spine down, with no consequences, free to do as he pleases.  How would you feel in my position looking at all of his crap all over the place, even when that crap makes a hazard for others?

 

Sincerely,

Marie Brown

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

Hi Nik, 

I'm sorry I have only just got to this I've been replying to emails and phone calls all day, then my father took me to sort out selling my car.

If it's to too late I'm home for the rest of the day and apart from an am appt on Monday and a pm appt on Wednesday I'll be home all day each day next week.


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 09 January 2020 1:16 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift attachments 2 
 

Good Afternoon Marie,

 

I am happy to come and meet with you at your property if that is more convenient for you. I could come today at 4pm if that is good for you?

 

If not, I can arrange to meet you sometime next week.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 08 January 2020 16:12
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Carl Clift attachments 2

 

Moving into 2014...

Even the guy investigating my complaint described Carl as "Irate and Abusive"  He prevented scaffolders doing their job leading to a delay in works being completed and scaffolding left up for months.  I was burgled during this time.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 January 2020 2:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift 

 

Good Afternoon Marie,

 

Are you able to come to Sandwell Council House so that I may discuss this matter with you? 

 

I would like to ensure that I am clear on the points you have raised and provide you with any information you need. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 29 December 2019 15:20
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl Clift

 

Good afternoon Nik,

 

I hope you had a good Christmas?  

 

Last time we talked you mentioned that Carl had admitted he had in fact destroyed or disposed of my property previously despite having denied it at the time.  I would very much appreciate it if you could please elaborate on this a little as I am in the process of bringing court action against Carl for exactly this reason.  Did he specify any particular incidents or was it a general admission that he lied during previous ASB investigations?  Did you look back at any of the incidents he admitted to and if so is Sandwell Council now going to take action?  If not, could you please look back at previous incidents where Carl had previously denied any wrong doing and amend the outcomes?  

 

I didn't retaliate against Carl until he harassed my then 3 and 5 year old nephews.  He snatched a toy from the 3 year old and sent them inside, banning them from playing outside because they "made a mess in the communal areas" playing with chalk!  I took the boys upstairs to clear up the mess Carl makes of the communal areas.  I admitted that freely at the time and showed both the ASB team and the police the CCTV footage of him approaching the boys and snatching the toy from the 3 year old but I had to write an apology letter to the man who had harassed me for years.

 

I have requested that the gate Carl installed across the communal gardens be removed but it's still there blocking access.  I am again requesting this gate be removed.  It was asking Carl to NOT install this gate that caused him to attack me so leaving it in place is causing great emotional distress as well as breaking both the tenancy agreement and the good neighbour agreements.

 

I have also made another complaint about Carl storing items in the communal areas, his clutter now extends onto the stairwell creating a hazard for other tenants. 

 

I believe allowing Carl to partition off areas of communal space for his own use, store items in the communal spaces and get away with theft, criminal damage, assaults and a death threat over the past 9 years has contributed greatly to his belief that he has special rights over this building and his role in it.  And the way he acts as though the building is his, is exactly why we have had such a long dispute, he doesn't want me contributing to "his" gardens.  So although this is a minor neighbour dispute to you, it is a huge issue for me as I am stuck inside this flat all day as my spinal cord injury makes it incredibly painful for me to manage to stairs or walk around, and seeing the gate and other items in the communal areas angers me greatly.  

 

Please just try to imagine you have been standing up to a bully for years without support, and now that bully has permanently disabled you from the lumbar spine down, with no consequences, free to do as he pleases.  How would you feel in my position looking at all of his crap all over the place, even when that crap makes a hazard for others?

 

Sincerely,

Marie Brown

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Morning Marie, 

 

Thanks for coming back to me. I could come and see you around 3:30/4pm on Monday. Please confirm and I’ll book it in my calendar.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 January 2020 16:08
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Carl Clift attachments 2

 

Hi Nik, 

 

I'm sorry I have only just got to this I've been replying to emails and phone calls all day, then my father took me to sort out selling my car.

 

If it's to too late I'm home for the rest of the day and apart from an am appt on Monday and a pm appt on Wednesday I'll be home all day each day next week.

 

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 09 January 2020 1:16 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift attachments 2 

 

Good Afternoon Marie,

 

I am happy to come and meet with you at your property if that is more convenient for you. I could come today at 4pm if that is good for you?

 

If not, I can arrange to meet you sometime next week.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 08 January 2020 16:12
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Carl Clift attachments 2

 

Moving into 2014...

Even the guy investigating my complaint described Carl as "Irate and Abusive"  He prevented scaffolders doing their job leading to a delay in works being completed and scaffolding left up for months.  I was burgled during this time.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 January 2020 2:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift 

 

Good Afternoon Marie,

 

Are you able to come to Sandwell Council House so that I may discuss this matter with you? 

 

I would like to ensure that I am clear on the points you have raised and provide you with any information you need. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 29 December 2019 15:20
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl Clift

 

Good afternoon Nik,

 

I hope you had a good Christmas?  

 

Last time we talked you mentioned that Carl had admitted he had in fact destroyed or disposed of my property previously despite having denied it at the time.  I would very much appreciate it if you could please elaborate on this a little as I am in the process of bringing court action against Carl for exactly this reason.  Did he specify any particular incidents or was it a general admission that he lied during previous ASB investigations?  Did you look back at any of the incidents he admitted to and if so is Sandwell Council now going to take action?  If not, could you please look back at previous incidents where Carl had previously denied any wrong doing and amend the outcomes?  

 

I didn't retaliate against Carl until he harassed my then 3 and 5 year old nephews.  He snatched a toy from the 3 year old and sent them inside, banning them from playing outside because they "made a mess in the communal areas" playing with chalk!  I took the boys upstairs to clear up the mess Carl makes of the communal areas.  I admitted that freely at the time and showed both the ASB team and the police the CCTV footage of him approaching the boys and snatching the toy from the 3 year old but I had to write an apology letter to the man who had harassed me for years.

 

I have requested that the gate Carl installed across the communal gardens be removed but it's still there blocking access.  I am again requesting this gate be removed.  It was asking Carl to NOT install this gate that caused him to attack me so leaving it in place is causing great emotional distress as well as breaking both the tenancy agreement and the good neighbour agreements.

 

I have also made another complaint about Carl storing items in the communal areas, his clutter now extends onto the stairwell creating a hazard for other tenants. 

 

I believe allowing Carl to partition off areas of communal space for his own use, store items in the communal spaces and get away with theft, criminal damage, assaults and a death threat over the past 9 years has contributed greatly to his belief that he has special rights over this building and his role in it.  And the way he acts as though the building is his, is exactly why we have had such a long dispute, he doesn't want me contributing to "his" gardens.  So although this is a minor neighbour dispute to you, it is a huge issue for me as I am stuck inside this flat all day as my spinal cord injury makes it incredibly painful for me to manage to stairs or walk around, and seeing the gate and other items in the communal areas angers me greatly.  

 

Please just try to imagine you have been standing up to a bully for years without support, and now that bully has permanently disabled you from the lumbar spine down, with no consequences, free to do as he pleases.  How would you feel in my position looking at all of his crap all over the place, even when that crap makes a hazard for others?

 

Sincerely,

Marie Brown

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

that would be great ,thank you

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 10 January 2020 8:31 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift attachments 2 
 

Good Morning Marie, 

 

Thanks for coming back to me. I could come and see you around 3:30/4pm on Monday. Please confirm and I’ll book it in my calendar.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 January 2020 16:08
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Carl Clift attachments 2

 

Hi Nik, 

 

I'm sorry I have only just got to this I've been replying to emails and phone calls all day, then my father took me to sort out selling my car.

 

If it's to too late I'm home for the rest of the day and apart from an am appt on Monday and a pm appt on Wednesday I'll be home all day each day next week.

 

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 09 January 2020 1:16 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift attachments 2 

 

Good Afternoon Marie,

 

I am happy to come and meet with you at your property if that is more convenient for you. I could come today at 4pm if that is good for you?

 

If not, I can arrange to meet you sometime next week.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 08 January 2020 16:12
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Carl Clift attachments 2

 

Moving into 2014...

Even the guy investigating my complaint described Carl as "Irate and Abusive"  He prevented scaffolders doing their job leading to a delay in works being completed and scaffolding left up for months.  I was burgled during this time.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 January 2020 2:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Carl Clift 

 

Good Afternoon Marie,

 

Are you able to come to Sandwell Council House so that I may discuss this matter with you? 

 

I would like to ensure that I am clear on the points you have raised and provide you with any information you need. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 29 December 2019 15:20
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl Clift

 

Good afternoon Nik,

 

I hope you had a good Christmas?  

 

Last time we talked you mentioned that Carl had admitted he had in fact destroyed or disposed of my property previously despite having denied it at the time.  I would very much appreciate it if you could please elaborate on this a little as I am in the process of bringing court action against Carl for exactly this reason.  Did he specify any particular incidents or was it a general admission that he lied during previous ASB investigations?  Did you look back at any of the incidents he admitted to and if so is Sandwell Council now going to take action?  If not, could you please look back at previous incidents where Carl had previously denied any wrong doing and amend the outcomes?  

 

I didn't retaliate against Carl until he harassed my then 3 and 5 year old nephews.  He snatched a toy from the 3 year old and sent them inside, banning them from playing outside because they "made a mess in the communal areas" playing with chalk!  I took the boys upstairs to clear up the mess Carl makes of the communal areas.  I admitted that freely at the time and showed both the ASB team and the police the CCTV footage of him approaching the boys and snatching the toy from the 3 year old but I had to write an apology letter to the man who had harassed me for years.

 

I have requested that the gate Carl installed across the communal gardens be removed but it's still there blocking access.  I am again requesting this gate be removed.  It was asking Carl to NOT install this gate that caused him to attack me so leaving it in place is causing great emotional distress as well as breaking both the tenancy agreement and the good neighbour agreements.

 

I have also made another complaint about Carl storing items in the communal areas, his clutter now extends onto the stairwell creating a hazard for other tenants. 

 

I believe allowing Carl to partition off areas of communal space for his own use, store items in the communal spaces and get away with theft, criminal damage, assaults and a death threat over the past 9 years has contributed greatly to his belief that he has special rights over this building and his role in it.  And the way he acts as though the building is his, is exactly why we have had such a long dispute, he doesn't want me contributing to "his" gardens.  So although this is a minor neighbour dispute to you, it is a huge issue for me as I am stuck inside this flat all day as my spinal cord injury makes it incredibly painful for me to manage to stairs or walk around, and seeing the gate and other items in the communal areas angers me greatly.  

 

Please just try to imagine you have been standing up to a bully for years without support, and now that bully has permanently disabled you from the lumbar spine down, with no consequences, free to do as he pleases.  How would you feel in my position looking at all of his crap all over the place, even when that crap makes a hazard for others?

 

Sincerely,

Marie Brown

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Nik J Wooldridge"

BCC

—

Named attachments

None visible

Hi Marnie,

I hope you are well?


I have been offered temporary adapted accommodation by Aspire Charity. www.aspire.org.uk <http://www.aspire.org.uk/>   They are a charity that supports people diagnosed with a spinal cord injury, providing TEMPORARY suitable adapted accommodation after diagnosis until the current home can be adapted or suitable accommodation is provided/found.




I could move into it immediately until Sandwell is able to offer me suitable accommodation, but they need two things in writing first:

1.	A guarantee in writing that moving into their TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my priority banding?
2.	A guarantee that Sandwell Council will pay (HB) the rent of £144.89 per week for the temporary accommodation for as long as I am there.

The property is in Birmingham, it is fully adapted and is available now, they also have an adapted bungalow available in Coventry.  He could show me around almost immediately.  




I have been asked to ask you about item 1:

Is your office able to provide  guarantee in writing that moving into their TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my priority banding please?







I would really appreciate a reply as soon as you are able to ascertain whether this would be possible please? 


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 09 January 2020 2:25 PM
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Further information 
 
Hi Marnie,

the attached documents are NOT encrypted, they are for your information to prove this harassment has been ongoing for years.  There were four assaults then a death threat before the final assault that crippled me, in addition to all the verbal harassment and plant ripping out and harassment of my visitors.  There were also multiple attempts by my family and myself to get safeguarding involved due to the violence and all the agreements that Carl broke over the years.  I also attempted to get a community trigger initiated which would have brought the police, various council departments and other agencies together and revealed just how long Carls behaviour has been a problem, many of my complaints were about issues that affect the whole building - blocking fire exits, storing firewood on his landing, preventing scaffolders from erecting scaffolding, there's even an account by Elaine Baker of how the cleaners wouldn't go up to the top floor because of Carl!

Tradesmen going to Carls flat get a list of warnings and many refuse to work on his home at all due to previous encounters.  Whilst council visitors to Carls home get these warnings we tenants do not have that opportunity to prepare ourselves, and this ALL started back in 2010 when I moved in because my mother and I ignored Carls instructions on where we could park and used the street outside of the building (he was trying to reserve that space for his visitors due later.)  This building does not belong to Carl Clift, but the council departments (particularly ASB Team and buildings team) continue to let him do as he pleases, store items where he pleases, and take no action beyond "having a little chat" or meaningless warnings that he KNOWS won't be followed up on because just look at all the agreements he has ignored without consequence.  He still stores wood and other items all over the communal areas- when the rest of us were told to remove everything after another mediation session,  he has a gate across the communal garden and treats that section as his own.

Since my diagnosis I have been asking for an explanation as to why no action has been taken - not even as far as clearing the communal areas of stored wood.  But also for an explanation as to how this harassment, violence and threats were allowed to escalate to the point where I'm physically disabled and why Carl Clift was not removed from this building or given an injunction before this happened, and specifically why there is STILL no injunction in place.  I don't care if he is inconvenienced for a few weeks/months while I find suitable accommodation.  I'm inconvenienced - I can't even get into my bathtub with the carers help and the adaptions team won't put in a walk-in shower while I'm on the list to move.

In short, I have been asking for protection from Carl Clift, a way to ensure I won't be further injured while I am stuck living here awaiting a move.  I am asking YOU Marnie, to help me with this request or REFER me and forward these documents to the relevant department to ensure I can get an injunction to ensure my safety. 

If these documents will help the OT assess the level of stress I am under MH wise whilst living in the same building as Carl please do forward them, but as they are historical and not medical I did not include them in the encrypted folder for the OT, there are already Crisis Team documents showing when they have been involved and why.  The password for the OT is: DesperateSituation

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Nik J Wooldridge"

BCC

—

Named attachments

None visible

Sorry, the property is in Birmingham which is why I need the written guarantee

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 10 January 2020 11:24 AM
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Further information 
 
Hi Marnie,

I hope you are well?


I have been offered temporary adapted accommodation by Aspire Charity. www.aspire.org.uk <http://www.aspire.org.uk/>   They are a charity that supports people diagnosed with a spinal cord injury, providing TEMPORARY suitable adapted accommodation after diagnosis until the current home can be adapted or suitable accommodation is provided/found.




I could move into it immediately until Sandwell is able to offer me suitable accommodation, but they need two things in writing first:

1.	A guarantee in writing that moving into their TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my priority banding?
2.	A guarantee that Sandwell Council will pay (HB) the rent of £144.89 per week for the temporary accommodation for as long as I am there.

The property is in Birmingham, it is fully adapted and is available now, they also have an adapted bungalow available in Coventry.  He could show me around almost immediately.  




I have been asked to ask you about item 1:

Is your office able to provide  guarantee in writing that moving into their TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my priority banding please?







I would really appreciate a reply as soon as you are able to ascertain whether this would be possible please? 


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 09 January 2020 2:25 PM
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Further information 
 
Hi Marnie,

the attached documents are NOT encrypted, they are for your information to prove this harassment has been ongoing for years.  There were four assaults then a death threat before the final assault that crippled me, in addition to all the verbal harassment and plant ripping out and harassment of my visitors.  There were also multiple attempts by my family and myself to get safeguarding involved due to the violence and all the agreements that Carl broke over the years.  I also attempted to get a community trigger initiated which would have brought the police, various council departments and other agencies together and revealed just how long Carls behaviour has been a problem, many of my complaints were about issues that affect the whole building - blocking fire exits, storing firewood on his landing, preventing scaffolders from erecting scaffolding, there's even an account by Elaine Baker of how the cleaners wouldn't go up to the top floor because of Carl!

Tradesmen going to Carls flat get a list of warnings and many refuse to work on his home at all due to previous encounters.  Whilst council visitors to Carls home get these warnings we tenants do not have that opportunity to prepare ourselves, and this ALL started back in 2010 when I moved in because my mother and I ignored Carls instructions on where we could park and used the street outside of the building (he was trying to reserve that space for his visitors due later.)  This building does not belong to Carl Clift, but the council departments (particularly ASB Team and buildings team) continue to let him do as he pleases, store items where he pleases, and take no action beyond "having a little chat" or meaningless warnings that he KNOWS won't be followed up on because just look at all the agreements he has ignored without consequence.  He still stores wood and other items all over the communal areas- when the rest of us were told to remove everything after another mediation session,  he has a gate across the communal garden and treats that section as his own.

Since my diagnosis I have been asking for an explanation as to why no action has been taken - not even as far as clearing the communal areas of stored wood.  But also for an explanation as to how this harassment, violence and threats were allowed to escalate to the point where I'm physically disabled and why Carl Clift was not removed from this building or given an injunction before this happened, and specifically why there is STILL no injunction in place.  I don't care if he is inconvenienced for a few weeks/months while I find suitable accommodation.  I'm inconvenienced - I can't even get into my bathtub with the carers help and the adaptions team won't put in a walk-in shower while I'm on the list to move.

In short, I have been asking for protection from Carl Clift, a way to ensure I won't be further injured while I am stuck living here awaiting a move.  I am asking YOU Marnie, to help me with this request or REFER me and forward these documents to the relevant department to ensure I can get an injunction to ensure my safety. 

If these documents will help the OT assess the level of stress I am under MH wise whilst living in the same building as Carl please do forward them, but as they are historical and not medical I did not include them in the encrypted folder for the OT, there are already Crisis Team documents showing when they have been involved and why.  The password for the OT is: DesperateSituation

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Eve Willis <eve_willis@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Eve Willis <eve_willis@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, "alex.rankin@aspire.org.uk" <alex.rankin@aspire.org.uk>, Liz Connor <liz.connor@pohwer.net>

BCC

—

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image002.jpg; image001.png

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

Hi Nik,
there was some doubt last night as to when you became involved, it was just prior to 5th July 2018 as this was the email you sent to me for correspondence purposes, but it stopped working at some point.

The assault wasn't until August 2018.  I contacted Jennifer prior to the assault when I saw Carl building the gate and asked her to intervene so he wouldn't construct an obstruction to a communal area, I'll forward those emails directly as it's a lot faster and easier than converting everything to pdfs.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Sent: 05 July 2018 9:22 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Subject: il1-ASB Cases 
 

 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Tipton & Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

Good morning Nik,

I found the information regarding Carl pushing me out of the way of my shed, I had told Marnie by email, I have highlighted it below.

Regards,
Marie Brown <http://www.techtime.co.uk> ​

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 12 December 2019 10:11 AM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 
 

Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>, Eve Willis <eve_willis@sandwell.gov.uk>

BCC

—

Named attachments

image003.jpg; image002.jpg

Thank you Marie,

 

Can you advise on what date Carl shoved you by your shed? 

 

Once I have this I will log the complaint, complete a formal interview with you and then interview Carl about the matter before deciding what action to take.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 16 January 2020 08:03
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl pushing me from my shed

 

Good morning Nik,

 

I found the information regarding Carl pushing me out of the way of my shed, I had told Marnie by email, I have highlighted it below.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 12 December 2019 10:11 AM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image005.png; image004.jpg; image003.jpg

Hi Marie,

 

I am just contacting to see when it is possible to drop round to you to collect that evidence onto a memory stick?

 

Please let me know a suitable time/day.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 15:25
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

thank you

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image005.png; image004.jpg; image003.jpg

Hi Nik,

I'm sorry but I'm awaiting clarification about what other evidence I can/can't share so I can't arrange a date with you yet.

I'll update you as soon as I know more.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 22 January 2020 3:21 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 
 

Hi Marie,

 

I am just contacting to see when it is possible to drop round to you to collect that evidence onto a memory stick?

 

Please let me know a suitable time/day.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 15:25
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

thank you

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image003.png; image002.jpg; image001.jpg

Good Morning Marie,

 

Thanks for the response. Thank you for letting me know.

 

Also I sent a previous email asking for some more detail around the recent allegation of assault from Carl, approximately November 2019 I think you said. Can you provide me detail of date, approximate time, witnesses and what happened and I’ll happily get the matter investigated as you requested.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 23 January 2020 09:19
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Hi Nik,

 

I'm sorry but I'm awaiting clarification about what other evidence I can/can't share so I can't arrange a date with you yet.

 

I'll update you as soon as I know more.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 22 January 2020 3:21 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Hi Marie,

 

I am just contacting to see when it is possible to drop round to you to collect that evidence onto a memory stick?

 

Please let me know a suitable time/day.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 15:25
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

thank you

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image003.png; image002.jpg; image001.jpg

Good Afternoon Marie,

 

Further to my previous emails I have requested further essential details regarding your allegation of assault that you experienced from Carl Clift at the end of 2019. Can you please provide more detail please?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 23 January 2020 11:57
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good Morning Marie,

 

Thanks for the response. Thank you for letting me know.

 

Also I sent a previous email asking for some more detail around the recent allegation of assault from Carl, approximately November 2019 I think you said. Can you provide me detail of date, approximate time, witnesses and what happened and I’ll happily get the matter investigated as you requested.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 23 January 2020 09:19
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Hi Nik,

 

I'm sorry but I'm awaiting clarification about what other evidence I can/can't share so I can't arrange a date with you yet.

 

I'll update you as soon as I know more.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 22 January 2020 3:21 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Hi Marie,

 

I am just contacting to see when it is possible to drop round to you to collect that evidence onto a memory stick?

 

Please let me know a suitable time/day.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 15:25
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

thank you

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image003.png; image002.jpg; image001.jpg

Good Morning Nik,

I did not log this incident as a formal complaint because, as I explained when we were chatting there is no point in reporting any more incidents, they have not followed been up in the past. I provided the relevant email because you asked where/who I had mentioned the incident to so I was providing that information as proof I had informed council staff about the incident I described to you.

There will not be any further incident reports from me as I have been provided with an alternative method of protecting myself from further harassment from Carl.  If he tries to harass me again you will know immediately without the need of an incident report.

Regards,
Marie Brown <http://www.techtime.co.uk> 


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 31 January 2020 2:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 
 

Good Afternoon Marie,

 

Further to my previous emails I have requested further essential details regarding your allegation of assault that you experienced from Carl Clift at the end of 2019. Can you please provide more detail please?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 23 January 2020 11:57
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good Morning Marie,

 

Thanks for the response. Thank you for letting me know.

 

Also I sent a previous email asking for some more detail around the recent allegation of assault from Carl, approximately November 2019 I think you said. Can you provide me detail of date, approximate time, witnesses and what happened and I’ll happily get the matter investigated as you requested.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 23 January 2020 09:19
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Hi Nik,

 

I'm sorry but I'm awaiting clarification about what other evidence I can/can't share so I can't arrange a date with you yet.

 

I'll update you as soon as I know more.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 22 January 2020 3:21 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Hi Marie,

 

I am just contacting to see when it is possible to drop round to you to collect that evidence onto a memory stick?

 

Please let me know a suitable time/day.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 15:25
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

thank you

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image003.png; image002.jpg; image001.jpg

Good Afternoon Marie,

 

I understand your prior frustrations but if you recall our conversation I did explain that I would investigate both the recent and historic matters both personally and thoroughly, so I must assure you that the matter would be dealt with appropriately and you would be given full details of any decision making along the way as to the action we would potentially take. 

 

With regards to your interactions with Carl there are some, and I must stress not all, that are solely on a one-to-one basis. In some of those circumstances you have stated that you have evidence of the alleged historic assaults taking place. I have never seen this evidence and during my most recent visit to your home you showed me some videos relating to that, to which I have offered to visit you at your property and retrieve all relevant evidence to review and determine if action should have been taken previously. However, I must be clear that you never provided this evidence to me and have rejected the opportunity to give it to me.

 

The most recent allegation about Carl, whether captured on CCTV or not, is not totally reliant on a video or audio recording, but I do need more detail than what you have provided. I have made a clear offer to open a case and investigate and once again you have refused to provide even basic evidence in this case. Without proper or more detailed information I am unable to proceed.

 

Moving forward I would like to express that I hope you do provide the further information that I have requested and would also highlight that you should report further incidents to the Council.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:23
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good Morning Nik,

 

I did not log this incident as a formal complaint because, as I explained when we were chatting there is no point in reporting any more incidents, they have not followed been up in the past. I provided the relevant email because you asked where/who I had mentioned the incident to so I was providing that information as proof I had informed council staff about the incident I described to you.

 

There will not be any further incident reports from me as I have been provided with an alternative method of protecting myself from further harassment from Carl.  If he tries to harass me again you will know immediately without the need of an incident report.

 

Regards,

Marie Brown <http://www.techtime.co.uk> 

 

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 31 January 2020 2:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good Afternoon Marie,

 

Further to my previous emails I have requested further essential details regarding your allegation of assault that you experienced from Carl Clift at the end of 2019. Can you please provide more detail please?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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From: Nik Wooldridge 
Sent: 23 January 2020 11:57
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good Morning Marie,

 

Thanks for the response. Thank you for letting me know.

 

Also I sent a previous email asking for some more detail around the recent allegation of assault from Carl, approximately November 2019 I think you said. Can you provide me detail of date, approximate time, witnesses and what happened and I’ll happily get the matter investigated as you requested.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 23 January 2020 09:19
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Hi Nik,

 

I'm sorry but I'm awaiting clarification about what other evidence I can/can't share so I can't arrange a date with you yet.

 

I'll update you as soon as I know more.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 22 January 2020 3:21 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Hi Marie,

 

I am just contacting to see when it is possible to drop round to you to collect that evidence onto a memory stick?

 

Please let me know a suitable time/day.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 15:25
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

thank you

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

None visible

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.
She tried to move past/away but he continued wanting answers she wasn't willing to give.

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.



Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 
 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

Good afternoon Nik,


there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 
 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

Hi Nik,


Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 
 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Afternoon Marie,

 

I can assure you that I have received no message from Shoba, regardless I will call her again on the details provided.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Afternoon Marie,

 

I have called for Shoba again and left a further message. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Morning Marie,

 

I have spoken with Shoba and logged the incident on our systems. Shoba is the complainant so the report is not opened in your name.

 

One of the team will speak with Carl regarding approaching your visitors and ask him to stop it. Although this was a case of him asking for a gate to be kept closed which is a reasonable thing for him to do and would not constitute harassment.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

"Jennifer Mannix"

BCC

—

Named attachments

2013 07 03 Decision of Harassment Panel.pdf; image001.jpg

Hi Nik,


That is not satisfactory.  The carers have always closed the gate behind them, it's never been an issue.


Carl has already been told multiple times to stay away from my guests, and if he has a problem he is supposed to either drop me a note or go through you guys (make a formal complaint if there are grounds etc.)  The attached letter is the earliest example in writing but feel free to also check the outcome of the mediation from 3 years later (when he was STILL approaching my visitors) and again from your last intervention.  He has already been told to stay away multiple times, he continues to ignore that - what is next?


I logged the complaint because Sobha told me he was asking about the key box, who it was for and why etc, which she refused to divulge.  She also described how he tried to block her (which can be seen on CCTV) but she was able to go around him, so it wasn't "just" a request to close the already closed gate. 


It was the same when I was receiving meals on wheels and I complained because he was getting so close to Linda she couldn't exit the van and had to wind down the window to ask him to move out of the way of the door, then had to get him to back away so she could remove items from the oven etc.  You guys did nothing about that.


I don't want Carl approaching my visitors.  The amount of friends and family members who have stopped visiting because they don't want to have to deal with Carl is staggering, it is easier to provide a list of people who will actually still come here.  If my visitors leave the gate open let him complain to you guys.   My visitors have all been instructed to not answer any questions about me or my equipment and not to engage with him at all, but they can't prevent him from approaching them, only YOU can.


Also, despite numerous complaints Carl persists in storing items in the communal areas both inside and outside (you assured me Marnie was dealing with this but there has been no improvement.)  Could you please advise as to when I can expect action to be taken on previous ASB complaints?  Or should I log them again being sure to indicate how long each issue has been ongoing?


I have already made multiple complaints about the gate Carl put in the front garden since August 2018 and would appreciate an explanation as to why it has not yet been removed despite being in breach of the tenancy agreement and the spirit of the good neighbour agreement?


Could you please ensure the communal hallways and staircase (that cannot have a 110mm safety rail added) are clear of clutter, could you please ensure the gardens are free of clutter and chemicals and wood with nails through it, and can you please ensure that Carl stays away from me and my guests.


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 19 March 2020 11:35 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 
 

Good Morning Marie,

 

I have spoken with Shoba and logged the incident on our systems. Shoba is the complainant so the report is not opened in your name.

 

One of the team will speak with Carl regarding approaching your visitors and ask him to stop it. Although this was a case of him asking for a gate to be kept closed which is a reasonable thing for him to do and would not constitute harassment.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Morning Marie,

 

I’m basing my decision on my conversation with Shoba, the details of which didn’t disclose Carl doing anything wrong. His actions, whilst annoying (yet not meeting the definition of nuisance and annoyance) are reasonable. I would also add that Shoba was the person having this interaction, not you. I have not received any information as to how this has disrupted you receiving a service.

 

In this instance Carl was asking for the gate to be kept closed. We will speak with Carl about it and remind he that he does not need to remind residents and visitor about closing gates as the block is full of responsible residents and visitors.

 

I have received an email from Liz Connor, can you email me your permission to speak with her and I’ll happily discuss your concerns with her.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 March 2020 16:49
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Jennifer Mannix <jennifer.mannix@nhs.net>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

That is not satisfactory.  The carers have always closed the gate behind them, it's never been an issue.

 

Carl has already been told multiple times to stay away from my guests, and if he has a problem he is supposed to either drop me a note or go through you guys (make a formal complaint if there are grounds etc.)  The attached letter is the earliest example in writing but feel free to also check the outcome of the mediation from 3 years later (when he was STILL approaching my visitors) and again from your last intervention.  He has already been told to stay away multiple times, he continues to ignore that - what is next?

 

I logged the complaint because Sobha told me he was asking about the key box, who it was for and why etc, which she refused to divulge.  She also described how he tried to block her (which can be seen on CCTV) but she was able to go around him, so it wasn't "just" a request to close the already closed gate. 

 

It was the same when I was receiving meals on wheels and I complained because he was getting so close to Linda she couldn't exit the van and had to wind down the window to ask him to move out of the way of the door, then had to get him to back away so she could remove items from the oven etc.  You guys did nothing about that.

 

I don't want Carl approaching my visitors.  The amount of friends and family members who have stopped visiting because they don't want to have to deal with Carl is staggering, it is easier to provide a list of people who will actually still come here.  If my visitors leave the gate open let him complain to you guys.   My visitors have all been instructed to not answer any questions about me or my equipment and not to engage with him at all, but they can't prevent him from approaching them, only YOU can.

 

Also, despite numerous complaints Carl persists in storing items in the communal areas both inside and outside (you assured me Marnie was dealing with this but there has been no improvement.)  Could you please advise as to when I can expect action to be taken on previous ASB complaints?  Or should I log them again being sure to indicate how long each issue has been ongoing?

 

I have already made multiple complaints about the gate Carl put in the front garden since August 2018 and would appreciate an explanation as to why it has not yet been removed despite being in breach of the tenancy agreement and the spirit of the good neighbour agreement?

 

Could you please ensure the communal hallways and staircase (that cannot have a 110mm safety rail added) are clear of clutter, could you please ensure the gardens are free of clutter and chemicals and wood with nails through it, and can you please ensure that Carl stays away from me and my guests.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 19 March 2020 11:35 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

I have spoken with Shoba and logged the incident on our systems. Shoba is the complainant so the report is not opened in your name.

 

One of the team will speak with Carl regarding approaching your visitors and ask him to stop it. Although this was a case of him asking for a gate to be kept closed which is a reasonable thing for him to do and would not constitute harassment.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marie Brown <MAILER-DAEMON>

To

"Nik Wooldridge"

CC

MANNIX, Jennifer

BCC

—

Named attachments

image001.jpg

Another career has just walked in here after a confrontation with Carl, she is shaking she is so upset.  She is going to attempt to call you now but in case she cannot reach you her name is Lisa Whitaker and she works for the same agency.

 

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk> 
Sent: 20 March 2020 8:26 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

I’m basing my decision on my conversation with Shoba, the details of which didn’t disclose Carl doing anything wrong. His actions, whilst annoying (yet not meeting the definition of nuisance and annoyance) are reasonable. I would also add that Shoba was the person having this interaction, not you. I have not received any information as to how this has disrupted you receiving a service.

 

In this instance Carl was asking for the gate to be kept closed. We will speak with Carl about it and remind he that he does not need to remind residents and visitor about closing gates as the block is full of responsible residents and visitors.

 

I have received an email from Liz Connor, can you email me your permission to speak with her and I’ll happily discuss your concerns with her.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 19 March 2020 16:49
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: Jennifer Mannix <jennifer.mannix@nhs.net <mailto:jennifer.mannix@nhs.net> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

That is not satisfactory.  The carers have always closed the gate behind them, it's never been an issue.

 

Carl has already been told multiple times to stay away from my guests, and if he has a problem he is supposed to either drop me a note or go through you guys (make a formal complaint if there are grounds etc.)  The attached letter is the earliest example in writing but feel free to also check the outcome of the mediation from 3 years later (when he was STILL approaching my visitors) and again from your last intervention.  He has already been told to stay away multiple times, he continues to ignore that - what is next?

 

I logged the complaint because Sobha told me he was asking about the key box, who it was for and why etc, which she refused to divulge.  She also described how he tried to block her (which can be seen on CCTV) but she was able to go around him, so it wasn't "just" a request to close the already closed gate. 

 

It was the same when I was receiving meals on wheels and I complained because he was getting so close to Linda she couldn't exit the van and had to wind down the window to ask him to move out of the way of the door, then had to get him to back away so she could remove items from the oven etc.  You guys did nothing about that.

 

I don't want Carl approaching my visitors.  The amount of friends and family members who have stopped visiting because they don't want to have to deal with Carl is staggering, it is easier to provide a list of people who will actually still come here.  If my visitors leave the gate open let him complain to you guys.   My visitors have all been instructed to not answer any questions about me or my equipment and not to engage with him at all, but they can't prevent him from approaching them, only YOU can.

 

Also, despite numerous complaints Carl persists in storing items in the communal areas both inside and outside (you assured me Marnie was dealing with this but there has been no improvement.)  Could you please advise as to when I can expect action to be taken on previous ASB complaints?  Or should I log them again being sure to indicate how long each issue has been ongoing?

 

I have already made multiple complaints about the gate Carl put in the front garden since August 2018 and would appreciate an explanation as to why it has not yet been removed despite being in breach of the tenancy agreement and the spirit of the good neighbour agreement?

 

Could you please ensure the communal hallways and staircase (that cannot have a 110mm safety rail added) are clear of clutter, could you please ensure the gardens are free of clutter and chemicals and wood with nails through it, and can you please ensure that Carl stays away from me and my guests.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 19 March 2020 11:35 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

I have spoken with Shoba and logged the incident on our systems. Shoba is the complainant so the report is not opened in your name.

 

One of the team will speak with Carl regarding approaching your visitors and ask him to stop it. Although this was a case of him asking for a gate to be kept closed which is a reasonable thing for him to do and would not constitute harassment.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour                

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Hi Marie,

 

Give me Lisa’s mobile number so I can call her. I am currently working from home.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 08 April 2020 13:03
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: MANNIX, Jennifer (BLACK COUNTRY PARTNERSHIP NHS FOUNDATION TRUST) <jennifer.mannix@nhs.net>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Another career has just walked in here after a confrontation with Carl, she is shaking she is so upset.  She is going to attempt to call you now but in case she cannot reach you her name is Lisa Whitaker and she works for the same agency.

 

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk> 
Sent: 20 March 2020 8:26 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

I’m basing my decision on my conversation with Shoba, the details of which didn’t disclose Carl doing anything wrong. His actions, whilst annoying (yet not meeting the definition of nuisance and annoyance) are reasonable. I would also add that Shoba was the person having this interaction, not you. I have not received any information as to how this has disrupted you receiving a service.

 

In this instance Carl was asking for the gate to be kept closed. We will speak with Carl about it and remind he that he does not need to remind residents and visitor about closing gates as the block is full of responsible residents and visitors.

 

I have received an email from Liz Connor, can you email me your permission to speak with her and I’ll happily discuss your concerns with her.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 19 March 2020 16:49
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: Jennifer Mannix <jennifer.mannix@nhs.net <mailto:jennifer.mannix@nhs.net> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

That is not satisfactory.  The carers have always closed the gate behind them, it's never been an issue.

 

Carl has already been told multiple times to stay away from my guests, and if he has a problem he is supposed to either drop me a note or go through you guys (make a formal complaint if there are grounds etc.)  The attached letter is the earliest example in writing but feel free to also check the outcome of the mediation from 3 years later (when he was STILL approaching my visitors) and again from your last intervention.  He has already been told to stay away multiple times, he continues to ignore that - what is next?

 

I logged the complaint because Sobha told me he was asking about the key box, who it was for and why etc, which she refused to divulge.  She also described how he tried to block her (which can be seen on CCTV) but she was able to go around him, so it wasn't "just" a request to close the already closed gate. 

 

It was the same when I was receiving meals on wheels and I complained because he was getting so close to Linda she couldn't exit the van and had to wind down the window to ask him to move out of the way of the door, then had to get him to back away so she could remove items from the oven etc.  You guys did nothing about that.

 

I don't want Carl approaching my visitors.  The amount of friends and family members who have stopped visiting because they don't want to have to deal with Carl is staggering, it is easier to provide a list of people who will actually still come here.  If my visitors leave the gate open let him complain to you guys.   My visitors have all been instructed to not answer any questions about me or my equipment and not to engage with him at all, but they can't prevent him from approaching them, only YOU can.

 

Also, despite numerous complaints Carl persists in storing items in the communal areas both inside and outside (you assured me Marnie was dealing with this but there has been no improvement.)  Could you please advise as to when I can expect action to be taken on previous ASB complaints?  Or should I log them again being sure to indicate how long each issue has been ongoing?

 

I have already made multiple complaints about the gate Carl put in the front garden since August 2018 and would appreciate an explanation as to why it has not yet been removed despite being in breach of the tenancy agreement and the spirit of the good neighbour agreement?

 

Could you please ensure the communal hallways and staircase (that cannot have a 110mm safety rail added) are clear of clutter, could you please ensure the gardens are free of clutter and chemicals and wood with nails through it, and can you please ensure that Carl stays away from me and my guests.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 19 March 2020 11:35 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

I have spoken with Shoba and logged the incident on our systems. Shoba is the complainant so the report is not opened in your name.

 

One of the team will speak with Carl regarding approaching your visitors and ask him to stop it. Although this was a case of him asking for a gate to be kept closed which is a reasonable thing for him to do and would not constitute harassment.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marie Brown <MAILER-DAEMON>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

Lisa Whittaker 07785 352733 

She reported it online though the ASB section of the council website but didn’t have time to call 101, she will report it to the police tomorrow morning as I have a 45 minute call in the morning.

 

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk> 
Sent: 08 April 2020 1:05 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Marie,

 

Give me Lisa’s mobile number so I can call her. I am currently working from home.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 08 April 2020 13:03
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: MANNIX, Jennifer (BLACK COUNTRY PARTNERSHIP NHS FOUNDATION TRUST) <jennifer.mannix@nhs.net <mailto:jennifer.mannix@nhs.net> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Another career has just walked in here after a confrontation with Carl, she is shaking she is so upset.  She is going to attempt to call you now but in case she cannot reach you her name is Lisa Whitaker and she works for the same agency.

 

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> > 
Sent: 20 March 2020 8:26 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

I’m basing my decision on my conversation with Shoba, the details of which didn’t disclose Carl doing anything wrong. His actions, whilst annoying (yet not meeting the definition of nuisance and annoyance) are reasonable. I would also add that Shoba was the person having this interaction, not you. I have not received any information as to how this has disrupted you receiving a service.

 

In this instance Carl was asking for the gate to be kept closed. We will speak with Carl about it and remind he that he does not need to remind residents and visitor about closing gates as the block is full of responsible residents and visitors.

 

I have received an email from Liz Connor, can you email me your permission to speak with her and I’ll happily discuss your concerns with her.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 19 March 2020 16:49
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: Jennifer Mannix <jennifer.mannix@nhs.net <mailto:jennifer.mannix@nhs.net> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

That is not satisfactory.  The carers have always closed the gate behind them, it's never been an issue.

 

Carl has already been told multiple times to stay away from my guests, and if he has a problem he is supposed to either drop me a note or go through you guys (make a formal complaint if there are grounds etc.)  The attached letter is the earliest example in writing but feel free to also check the outcome of the mediation from 3 years later (when he was STILL approaching my visitors) and again from your last intervention.  He has already been told to stay away multiple times, he continues to ignore that - what is next?

 

I logged the complaint because Sobha told me he was asking about the key box, who it was for and why etc, which she refused to divulge.  She also described how he tried to block her (which can be seen on CCTV) but she was able to go around him, so it wasn't "just" a request to close the already closed gate. 

 

It was the same when I was receiving meals on wheels and I complained because he was getting so close to Linda she couldn't exit the van and had to wind down the window to ask him to move out of the way of the door, then had to get him to back away so she could remove items from the oven etc.  You guys did nothing about that.

 

I don't want Carl approaching my visitors.  The amount of friends and family members who have stopped visiting because they don't want to have to deal with Carl is staggering, it is easier to provide a list of people who will actually still come here.  If my visitors leave the gate open let him complain to you guys.   My visitors have all been instructed to not answer any questions about me or my equipment and not to engage with him at all, but they can't prevent him from approaching them, only YOU can.

 

Also, despite numerous complaints Carl persists in storing items in the communal areas both inside and outside (you assured me Marnie was dealing with this but there has been no improvement.)  Could you please advise as to when I can expect action to be taken on previous ASB complaints?  Or should I log them again being sure to indicate how long each issue has been ongoing?

 

I have already made multiple complaints about the gate Carl put in the front garden since August 2018 and would appreciate an explanation as to why it has not yet been removed despite being in breach of the tenancy agreement and the spirit of the good neighbour agreement?

 

Could you please ensure the communal hallways and staircase (that cannot have a 110mm safety rail added) are clear of clutter, could you please ensure the gardens are free of clutter and chemicals and wood with nails through it, and can you please ensure that Carl stays away from me and my guests.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 19 March 2020 11:35 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

I have spoken with Shoba and logged the incident on our systems. Shoba is the complainant so the report is not opened in your name.

 

One of the team will speak with Carl regarding approaching your visitors and ask him to stop it. Although this was a case of him asking for a gate to be kept closed which is a reasonable thing for him to do and would not constitute harassment.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour                

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Hi Marie,

 

I have seen the record of the incident. We will investigate it and contact Lisa. 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 08 April 2020 13:33
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Lisa Whittaker 07785 352733 

She reported it online though the ASB section of the council website but didn’t have time to call 101, she will report it to the police tomorrow morning as I have a 45 minute call in the morning.

 

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk> 
Sent: 08 April 2020 1:05 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Marie,

 

Give me Lisa’s mobile number so I can call her. I am currently working from home.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 08 April 2020 13:03
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: MANNIX, Jennifer (BLACK COUNTRY PARTNERSHIP NHS FOUNDATION TRUST) <jennifer.mannix@nhs.net <mailto:jennifer.mannix@nhs.net> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Another career has just walked in here after a confrontation with Carl, she is shaking she is so upset.  She is going to attempt to call you now but in case she cannot reach you her name is Lisa Whitaker and she works for the same agency.

 

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> > 
Sent: 20 March 2020 8:26 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

I’m basing my decision on my conversation with Shoba, the details of which didn’t disclose Carl doing anything wrong. His actions, whilst annoying (yet not meeting the definition of nuisance and annoyance) are reasonable. I would also add that Shoba was the person having this interaction, not you. I have not received any information as to how this has disrupted you receiving a service.

 

In this instance Carl was asking for the gate to be kept closed. We will speak with Carl about it and remind he that he does not need to remind residents and visitor about closing gates as the block is full of responsible residents and visitors.

 

I have received an email from Liz Connor, can you email me your permission to speak with her and I’ll happily discuss your concerns with her.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 19 March 2020 16:49
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: Jennifer Mannix <jennifer.mannix@nhs.net <mailto:jennifer.mannix@nhs.net> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

That is not satisfactory.  The carers have always closed the gate behind them, it's never been an issue.

 

Carl has already been told multiple times to stay away from my guests, and if he has a problem he is supposed to either drop me a note or go through you guys (make a formal complaint if there are grounds etc.)  The attached letter is the earliest example in writing but feel free to also check the outcome of the mediation from 3 years later (when he was STILL approaching my visitors) and again from your last intervention.  He has already been told to stay away multiple times, he continues to ignore that - what is next?

 

I logged the complaint because Sobha told me he was asking about the key box, who it was for and why etc, which she refused to divulge.  She also described how he tried to block her (which can be seen on CCTV) but she was able to go around him, so it wasn't "just" a request to close the already closed gate. 

 

It was the same when I was receiving meals on wheels and I complained because he was getting so close to Linda she couldn't exit the van and had to wind down the window to ask him to move out of the way of the door, then had to get him to back away so she could remove items from the oven etc.  You guys did nothing about that.

 

I don't want Carl approaching my visitors.  The amount of friends and family members who have stopped visiting because they don't want to have to deal with Carl is staggering, it is easier to provide a list of people who will actually still come here.  If my visitors leave the gate open let him complain to you guys.   My visitors have all been instructed to not answer any questions about me or my equipment and not to engage with him at all, but they can't prevent him from approaching them, only YOU can.

 

Also, despite numerous complaints Carl persists in storing items in the communal areas both inside and outside (you assured me Marnie was dealing with this but there has been no improvement.)  Could you please advise as to when I can expect action to be taken on previous ASB complaints?  Or should I log them again being sure to indicate how long each issue has been ongoing?

 

I have already made multiple complaints about the gate Carl put in the front garden since August 2018 and would appreciate an explanation as to why it has not yet been removed despite being in breach of the tenancy agreement and the spirit of the good neighbour agreement?

 

Could you please ensure the communal hallways and staircase (that cannot have a 110mm safety rail added) are clear of clutter, could you please ensure the gardens are free of clutter and chemicals and wood with nails through it, and can you please ensure that Carl stays away from me and my guests.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 19 March 2020 11:35 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

I have spoken with Shoba and logged the incident on our systems. Shoba is the complainant so the report is not opened in your name.

 

One of the team will speak with Carl regarding approaching your visitors and ask him to stop it. Although this was a case of him asking for a gate to be kept closed which is a reasonable thing for him to do and would not constitute harassment.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 17 March 2020 13:32
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Hi Nik,

 

Shoba assures me she got your message and called you back last week and left her details so you could call her back. She also called again yesterday and left a message.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 11 March 2020 12:03 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Miss Brown,

 

I have contacted the care agency as requested and I am still awaiting a call back from the Care Worker, just to keep you updated.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 06 March 2020 17:21
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good afternoon Nik,

 

there should also be CCTV as I requested my keybox be put in the back garden in line with the CCTV cameras.  I've just come home after surgery on my spine so I will check this all tomorrow when I'll have help to reach the CCTV box.  

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 06 March 2020 12:29 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Afternoon Marie,

 

I have left a message for Shoba to contact me.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 04 March 2020 14:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Re: Harassment of my visitor today at 12.25pm by Carl Clift.

 

The agency phone number is 01902 357873

I'm in the QE just woke up from surgery so no access to a computer. Sorry.

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: Wednesday, March 4, 2020 8:09:57 AM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift. 

 

Good Morning Marie,

 

Further to my previous email you can log this report online, or ask Shoba to do so, at http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour <http://www.sandwell.gov.uk/info/200208/crime_prevention_and_emergencies/2134/report_anti-social_behaviour>                 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Nik Wooldridge 
Sent: 04 March 2020 08:02
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Subject: RE: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Good Morning Marie,

 

Can you give me their contact details and I’ll discuss the incident with them and get more details?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 03 March 2020 18:06
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Subject: Harassment of my visitor today at 12.25pm by Carl Clift.

 

Shoba Mendak, Custom Care trying to enter the building when Carl began harassing her.

She tried to move past/away but he continued wanting answers she wasn't willing to give.

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marie Brown <MAILER-DAEMON>

To

"Nik Wooldridge"

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Named attachments

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Good afternoon,

 

Last week and again today Mrs Davis has had several family members over to visit. Angie, Angies daughter and grandchildren, working on the garden, last week they made a party of it with Carl too.  I didn’t complain because frankly I hope they catch Covid-19 it will certainly make my life less stressful, however having been cooped up for weeks it is frustrating to have them bringing god knows what contaminates from goodness knows where.

 

I’ve just been out to politely ask them if they are taking precautions like wiping down the door handles during lockdown and received a load of verbal abuse.  I recorded the conversation on my mobile phone having first informed Angie I was recording it and clearly held up the phone.  I wasn’t being nasty or even asking them to stop.  I just explained that several of us in this building are having to self-isolate but their coming over makes that redundant if they are not wiping down door handles etc.  And I asked if they are doing that (wiping down the surfaces they have touched before they leave?)

 

Angie called me a saddo (if I were asking them to stop/go away etc fair enough,) accused me of going into a cupboard and twice doing something to the buzzers using verbal abuse.  (I’ve been downstairs only when accompanied for weeks due to my back so I genuinely have no idea what she is talking about and have witnesses to anything that I do when down stairs or outside)

Angies daughter shouted at me to go and fuck right off.  The rest of the family then joined in harassing me when all I was asking is: Are they wiping down the door handles etc to avoid cross contamination as we have no idea where they have all been?

 

All I was asking, and still want to know, is that they are considering the residents when they all visit and taking precautions like wiping down the door handles etc.  Angie used it as an excuse to complain about my carers coming claiming she has to let them in (I have a keysafe that my visitors use.)  I’m writing to ask either of you can just ask them to wipe down the door handles etc before they leave when they come in such large numbers.  It’s impossible to speak to Angie as instead of answering the question asked (no matter how polite and upfront I try to be) she just starts shouting nonsense about the buzzer, then about carers visiting etc, and gets abusive.  I’ve been stuck here, inside for weeks because I’ve been told I’m too vulnerable to go out even with the carers and they can no longer even help me get to the canal to feed the ducks, there is no point going through all this only to get the virus trying to take the trash down…

 

This isn’t an ASB complaint, it’s a request for help to communicate and just be sure they are thinking of others.

 

I understand things are crazy busy right now and if you can’t help, I’ll try again, but if I get abuse again I will make a formal complaint, just trying to stay safe and keep the other tenants safe.

 

Regards,

Marie Brown

34 Groveland Road.

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good Morning Marie,

 

I have logged this on our systems as ASB, despite your request, as I am satisfied that it is. The log number is 57745.

 

Would you please clarify all of the residents that you can who were engaging in this activity?

 

Additionally, you should also be calling the Police in circumstance like these because they may attend and move people on, which is the safest thing to do for all concerned, including yourself.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 April 2020 17:05
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Gina Meek <g.birch@west-midlands.pnn.police.uk>
Subject: Gardening Gatherings

 

Good afternoon,

 

Last week and again today Mrs Davis has had several family members over to visit. Angie, Angies daughter and grandchildren, working on the garden, last week they made a party of it with Carl too.  I didn’t complain because frankly I hope they catch Covid-19 it will certainly make my life less stressful, however having been cooped up for weeks it is frustrating to have them bringing god knows what contaminates from goodness knows where.

 

I’ve just been out to politely ask them if they are taking precautions like wiping down the door handles during lockdown and received a load of verbal abuse.  I recorded the conversation on my mobile phone having first informed Angie I was recording it and clearly held up the phone.  I wasn’t being nasty or even asking them to stop.  I just explained that several of us in this building are having to self-isolate but their coming over makes that redundant if they are not wiping down door handles etc.  And I asked if they are doing that (wiping down the surfaces they have touched before they leave?)

 

Angie called me a saddo (if I were asking them to stop/go away etc fair enough,) accused me of going into a cupboard and twice doing something to the buzzers using verbal abuse.  (I’ve been downstairs only when accompanied for weeks due to my back so I genuinely have no idea what she is talking about and have witnesses to anything that I do when down stairs or outside)

Angies daughter shouted at me to go and fuck right off.  The rest of the family then joined in harassing me when all I was asking is: Are they wiping down the door handles etc to avoid cross contamination as we have no idea where they have all been?

 

All I was asking, and still want to know, is that they are considering the residents when they all visit and taking precautions like wiping down the door handles etc.  Angie used it as an excuse to complain about my carers coming claiming she has to let them in (I have a keysafe that my visitors use.)  I’m writing to ask either of you can just ask them to wipe down the door handles etc before they leave when they come in such large numbers.  It’s impossible to speak to Angie as instead of answering the question asked (no matter how polite and upfront I try to be) she just starts shouting nonsense about the buzzer, then about carers visiting etc, and gets abusive.  I’ve been stuck here, inside for weeks because I’ve been told I’m too vulnerable to go out even with the carers and they can no longer even help me get to the canal to feed the ducks, there is no point going through all this only to get the virus trying to take the trash down…

 

This isn’t an ASB complaint, it’s a request for help to communicate and just be sure they are thinking of others.

 

I understand things are crazy busy right now and if you can’t help, I’ll try again, but if I get abuse again I will make a formal complaint, just trying to stay safe and keep the other tenants safe.

 

Regards,

Marie Brown

34 Groveland Road.

From

Marie Brown <MAILER-DAEMON>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

None visible

Hi Nik and Jen,

 

I called as you recommended and spoke to Tracey.  

 

She saw that it was Sylvia who came out and reviewed the hole cut in the bath and was going to send another bench to sit under the water/spray so Tracey has spoken to Sylvia and asked her to review my situation.  Sylvia is going to take a look at my notes to refresh herself and then call me back some time this afternoon.

 

I will update you once I know more.

 

Thank you for setting me on the right path, I’ve been trying to work this out for weeks.

 

Stay safe,

Marie Brown

From

Marie Brown <MAILER-DAEMON>

To

"Nik Wooldridge"

CC

—

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—

Named attachments

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Hi Nik and Jennifer,

 

I just spoke to Sheila (I had mixed up her name in the previous email)

 

She doesn’t feel there is anything that Sandwell A.C.C.E.S.S. can do as the council are not currently doing adaptions unless they are absolutely necessary and she is concerned we have removed fire doors and definitely doesn’t feel it is appropriate to remove a further part of the frame.

 

I asked about the radiator and she said they can’t move that either and that because I am on the list to move they cannot actually do any adaptions on this property.

 

She did offer me a commode so we could replace the fire doors and I can stay in bed and pee in a commode but I explained that I do not want the smell of urine in my bedroom when my family and I haver found a solution that enables me to get to other rooms as well as the toilet – using the chair I can access the kitchen to get a drink for myself for example.  

 

Lisa my carer left at 1pm and I do not have another carer until 9am tomorrow because the tea time call has not yet been added (should have begun the week beginning the 6th April) so without the wheelchair I would not be able to access the toilet at all or get myself a drink until then.

 

I really don’t want a commode when I can actually get to the toilet door with my chair and then use the grab rails to get to the loo, I’d rather risk another fall than have my bedroom smell of wee and spend all day in bed.

 

Thank you for the suggestion though, it was worth asking.

 

Many thanks,

Marie

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

CC

—

BCC

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Named attachments

image001.jpg

Dear Miss Brown

 

Thank you for your email. I’m sorry to hear you have not been well

 

Can you confirm who removed the fire doors yourself or Sandwell assist? Also can you clarify what is stopping you being able to access the bathroom.

 

I can then speak to the repairs team to check if they have any suggestions but with the current situation we are also limited to what works are being carried out.

 

Kind Regards

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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Level 2 – Protect

Level 3 – Restricted

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 20 April 2020 14:53
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Sandwell Assist

 

Hi Nik and Jennifer,

 

I just spoke to Sheila (I had mixed up her name in the previous email)

 

She doesn’t feel there is anything that Sandwell A.C.C.E.S.S. can do as the council are not currently doing adaptions unless they are absolutely necessary and she is concerned we have removed fire doors and definitely doesn’t feel it is appropriate to remove a further part of the frame.

 

I asked about the radiator and she said they can’t move that either and that because I am on the list to move they cannot actually do any adaptions on this property.

 

She did offer me a commode so we could replace the fire doors and I can stay in bed and pee in a commode but I explained that I do not want the smell of urine in my bedroom when my family and I haver found a solution that enables me to get to other rooms as well as the toilet – using the chair I can access the kitchen to get a drink for myself for example.  

 

Lisa my carer left at 1pm and I do not have another carer until 9am tomorrow because the tea time call has not yet been added (should have begun the week beginning the 6th April) so without the wheelchair I would not be able to access the toilet at all or get myself a drink until then.

 

I really don’t want a commode when I can actually get to the toilet door with my chair and then use the grab rails to get to the loo, I’d rather risk another fall than have my bedroom smell of wee and spend all day in bed.

 

Thank you for the suggestion though, it was worth asking.

 

Many thanks,

Marie

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

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No readable message body was available in this EML source.

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good Morning Marie,

 

I have passed your enquiry to Jennifer Hopcutt. She will be addressing Carl’s behaviour.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 01 May 2020 14:43
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Gardening Gatherings

 

That week it was several generations of Mrs Davis family, number 30.

 

Carl was hanging around by the back door between 12.30 and 2.30pm today. He propped it open and kept peering around it on the direction of the gate my carers go through.

 

This week the green bins have been moved to the wall right next to my lock box.  They obstruct my carers ability to get my keys easily, we can't think of a logical reason to move the bins there, they have been against the wall by the gate for ages.

 

I called my career and advised her to come and leave via the front door.

 

I'm letting you know all this just in case there is an altercation about my carers somehow misusing his bins or something.

 

The carers came get my keys without leaning over the bins, the bins do not have to block my key box and have recently been moved to that position. My next carer is due between 50m and half past.

 

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Tuesday, April 14, 2020 8:57:03 AM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: RE: Gardening Gatherings 

 

Good Morning Marie,

 

I have logged this on our systems as ASB, despite your request, as I am satisfied that it is. The log number is 57745.

 

Would you please clarify all of the residents that you can who were engaging in this activity?

 

Additionally, you should also be calling the Police in circumstance like these because they may attend and move people on, which is the safest thing to do for all concerned, including yourself.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 April 2020 17:05
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Gina Meek <g.birch@west-midlands.pnn.police.uk>
Subject: Gardening Gatherings

 

Good afternoon,

 

Last week and again today Mrs Davis has had several family members over to visit. Angie, Angies daughter and grandchildren, working on the garden, last week they made a party of it with Carl too.  I didn’t complain because frankly I hope they catch Covid-19 it will certainly make my life less stressful, however having been cooped up for weeks it is frustrating to have them bringing god knows what contaminates from goodness knows where.

 

I’ve just been out to politely ask them if they are taking precautions like wiping down the door handles during lockdown and received a load of verbal abuse.  I recorded the conversation on my mobile phone having first informed Angie I was recording it and clearly held up the phone.  I wasn’t being nasty or even asking them to stop.  I just explained that several of us in this building are having to self-isolate but their coming over makes that redundant if they are not wiping down door handles etc.  And I asked if they are doing that (wiping down the surfaces they have touched before they leave?)

 

Angie called me a saddo (if I were asking them to stop/go away etc fair enough,) accused me of going into a cupboard and twice doing something to the buzzers using verbal abuse.  (I’ve been downstairs only when accompanied for weeks due to my back so I genuinely have no idea what she is talking about and have witnesses to anything that I do when down stairs or outside)

Angies daughter shouted at me to go and fuck right off.  The rest of the family then joined in harassing me when all I was asking is: Are they wiping down the door handles etc to avoid cross contamination as we have no idea where they have all been?

 

All I was asking, and still want to know, is that they are considering the residents when they all visit and taking precautions like wiping down the door handles etc.  Angie used it as an excuse to complain about my carers coming claiming she has to let them in (I have a keysafe that my visitors use.)  I’m writing to ask either of you can just ask them to wipe down the door handles etc before they leave when they come in such large numbers.  It’s impossible to speak to Angie as instead of answering the question asked (no matter how polite and upfront I try to be) she just starts shouting nonsense about the buzzer, then about carers visiting etc, and gets abusive.  I’ve been stuck here, inside for weeks because I’ve been told I’m too vulnerable to go out even with the carers and they can no longer even help me get to the canal to feed the ducks, there is no point going through all this only to get the virus trying to take the trash down…

 

This isn’t an ASB complaint, it’s a request for help to communicate and just be sure they are thinking of others.

 

I understand things are crazy busy right now and if you can’t help, I’ll try again, but if I get abuse again I will make a formal complaint, just trying to stay safe and keep the other tenants safe.

 

Regards,

Marie Brown

34 Groveland Road.

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

CC

—

BCC

—

Named attachments

image001.jpg

thank you Nik,

I ended up leaving my monitor on so I could advise carers and my Dad as to which door to use trying to avoid an altercation.  I can't get down there to move the bins away from the key box so trying to monitor the situation each time is a carer is due to let them know whether to avoid the back door is all I can do.  

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: 04 May 2020 8:16 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Gardening Gatherings 
 

Good Morning Marie,

 

I have passed your enquiry to Jennifer Hopcutt. She will be addressing Carl’s behaviour.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 01 May 2020 14:43
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Re: Gardening Gatherings

 

That week it was several generations of Mrs Davis family, number 30.

 

Carl was hanging around by the back door between 12.30 and 2.30pm today. He propped it open and kept peering around it on the direction of the gate my carers go through.

 

This week the green bins have been moved to the wall right next to my lock box.  They obstruct my carers ability to get my keys easily, we can't think of a logical reason to move the bins there, they have been against the wall by the gate for ages.

 

I called my career and advised her to come and leave via the front door.

 

I'm letting you know all this just in case there is an altercation about my carers somehow misusing his bins or something.

 

The carers came get my keys without leaning over the bins, the bins do not have to block my key box and have recently been moved to that position. My next carer is due between 50m and half past.

 

 

Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Tuesday, April 14, 2020 8:57:03 AM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: RE: Gardening Gatherings 

 

Good Morning Marie,

 

I have logged this on our systems as ASB, despite your request, as I am satisfied that it is. The log number is 57745.

 

Would you please clarify all of the residents that you can who were engaging in this activity?

 

Additionally, you should also be calling the Police in circumstance like these because they may attend and move people on, which is the safest thing to do for all concerned, including yourself.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 April 2020 17:05
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Gina Meek <g.birch@west-midlands.pnn.police.uk>
Subject: Gardening Gatherings

 

Good afternoon,

 

Last week and again today Mrs Davis has had several family members over to visit. Angie, Angies daughter and grandchildren, working on the garden, last week they made a party of it with Carl too.  I didn’t complain because frankly I hope they catch Covid-19 it will certainly make my life less stressful, however having been cooped up for weeks it is frustrating to have them bringing god knows what contaminates from goodness knows where.

 

I’ve just been out to politely ask them if they are taking precautions like wiping down the door handles during lockdown and received a load of verbal abuse.  I recorded the conversation on my mobile phone having first informed Angie I was recording it and clearly held up the phone.  I wasn’t being nasty or even asking them to stop.  I just explained that several of us in this building are having to self-isolate but their coming over makes that redundant if they are not wiping down door handles etc.  And I asked if they are doing that (wiping down the surfaces they have touched before they leave?)

 

Angie called me a saddo (if I were asking them to stop/go away etc fair enough,) accused me of going into a cupboard and twice doing something to the buzzers using verbal abuse.  (I’ve been downstairs only when accompanied for weeks due to my back so I genuinely have no idea what she is talking about and have witnesses to anything that I do when down stairs or outside)

Angies daughter shouted at me to go and fuck right off.  The rest of the family then joined in harassing me when all I was asking is: Are they wiping down the door handles etc to avoid cross contamination as we have no idea where they have all been?

 

All I was asking, and still want to know, is that they are considering the residents when they all visit and taking precautions like wiping down the door handles etc.  Angie used it as an excuse to complain about my carers coming claiming she has to let them in (I have a keysafe that my visitors use.)  I’m writing to ask either of you can just ask them to wipe down the door handles etc before they leave when they come in such large numbers.  It’s impossible to speak to Angie as instead of answering the question asked (no matter how polite and upfront I try to be) she just starts shouting nonsense about the buzzer, then about carers visiting etc, and gets abusive.  I’ve been stuck here, inside for weeks because I’ve been told I’m too vulnerable to go out even with the carers and they can no longer even help me get to the canal to feed the ducks, there is no point going through all this only to get the virus trying to take the trash down…

 

This isn’t an ASB complaint, it’s a request for help to communicate and just be sure they are thinking of others.

 

I understand things are crazy busy right now and if you can’t help, I’ll try again, but if I get abuse again I will make a formal complaint, just trying to stay safe and keep the other tenants safe.

 

Regards,

Marie Brown

34 Groveland Road.

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

None visible

Thank you for your email. Due to Covid-19 I am working form home at present.

 

If the matter is urgent and you wish to speak with me please contact Sandwell MBC on 0121 368 1166 or email asb_team@sandwell.gov.uk. You can also report anti-social behaviour online via http://www.sandwell.gov.uk/asb <http://www.sandwell.gov.uk/asb> . 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: nik_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 2 – Protect

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From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

"mariembrown@hotmail.com" <mariembrown@hotmail.com>

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Hi Marie,

 

Can you advise me of a suitable time to call you this morning regarding the report you made over the weekend?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

From

Marie Brown <mariembrown@hotmail.com>

To

"Nik Wooldridge"

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I'm available all the time. I can't go out so home number always works. 0121 520 5445


Get Outlook for Android <https://aka.ms/ghei36> 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Sent: Monday, June 1, 2020 10:27:11 AM
To: mariembrown@hotmail.com <mariembrown@hotmail.com>
Subject: il2-ASB report 59002 
 

Hi Marie,

 

Can you advise me of a suitable time to call you this morning regarding the report you made over the weekend?

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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28 Avern Close

Tipton

DY4 7ND

 

From: Marie Brown 
Sent: 10 December 2021 11:47 AM
To: Heather Cotterill <heather_cotterill@sandwell.gov.uk>
Subject: FW: il3-ASB Case 13130

 

 

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 19 October 2018 3:37 PM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

In response to your email and my home visit to you on 18th October 2018:

 

*	I will deal with the case of the harassment allegations against your mother. I believe the police were called in relation to this matter and will be liaising with them. Log 810 – 17/10/2018, which I believe is being passed to the Neighbourhood Team to investigate.
*	Moving forward you need to concentrate that so far Carl has not caused further incident since the issue on 14th August 2018 and coupled with the signed Good Neighbour Agreement time must be given to allow it to work. Carl has clarified his understanding to me that the garden is not his and is for the use of everyone. Whether he continues to believe this or not does not mean that you should continue to stop using the communal areas. 
*	I will post the memory stick back to you either on 19/10/2018 or 22/10/2018.
*	I would like to reiterate that all your information will be kept confidential and not communicated with your neighbour.
*	We discussed that much of your complaint concerns the previous management of the case. I am unable to address this as I was not involved. However we discussed the consistency you have experienced so far from my involvement in the case. You are entitled to follow the complaints procedure if you’re unhappy 
*	I have passed your request for CCTV permission to Jennifer Hopcutt (formerly Pointon). She will respond in due course.
*	Sandwell MBC are not suggesting you move in relation to this issue.
*	I will close the community trigger as discussed because there has been no new information supplied at this stage and there is a live case already open.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

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From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

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I check my emails twice daily.

 

If your email relates to a new report of anti-social behaviour, and not an existing open case, you must log this online first at the following web address http://www.sandwell.gov.uk/asb <https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2Fasb&data=04%7C01%7C%7Cacc5b8cad08541b4ddcb08d9be328a1b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637749946545992887%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=uMCq1GMAz%2B0C0w6Q%2BPhrAYRyRZgPG9k5NDH4tyRVTu4%3D&reserved=0>  or call 0121 368 1166.  

 

If your email relates to an existing case I will respond in due course.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 

 

Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: nik_wooldridge@sandwell.gov.uk 

 

Sandwell Local Tipton 

High Street

Princes End

Tipton

West Midlands

DY4 9JB

Web:www.sandwell.gov.uk <https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=04%7C01%7C%7Cacc5b8cad08541b4ddcb08d9be328a1b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637749946545992887%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=bpJAMGD6l4twSmFRQMKoiuhw1URTI7Q0H39F560VC00%3D&reserved=0> 

 

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You reap what you sow

 

From: Marie Brown 
Sent: 10 December 2021 11:44 AM
To: Heather Cotterill <heather_cotterill@sandwell.gov.uk>
Subject: FW: il1-ASB

 

 

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 21 May 2019 12:11 PM
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >
Subject: Re: il1-ASB

 

Hi Nik,

 

Sadly mediation with Carl doesn’t work because nothing is backed up or kept to.  Despite mediation and multiple complaints about the fences/gates he constructed within the communal gardens they still stand.  In my opinion this is reinforcing Carls belief that the garden within these barriers is his and so he defends is as he would his personal garden.  Until these are removed Carl will continue believing that the communal gardens within these barriers are his own property and will continue defending them as such.

 

For example when Carl was working on construction of a GATE across the communal garden I reported it as ASB (10 Anti-social behaviour 10.11 stating "blocking shared areas" is anti social behaviour) but a few weeks later he set about installing this gate and when I went downstairs to object he assaulted me.  The council and the police both did nothing, the gate is STILL there.  I had to attend physiotherapy and still have trouble with my hip.   This is possibly because I cannot exercise it enough and not because the initial injury has not healed I cannot be sure.  It hurts more the more I walk, but in between these walks I am very sedentary as I cannot go downstairs and just enjoy the gardens or take down my trash without risking harassment and abuse.  So the only time I walk further than to my kitchen and back is when I leave my home for an appointment or to visit family/friends very infrequently.

 

When Carl ripped out the flower bed of wild flowers I reported it but to date nothing has been done about it.  Afterwards I planted wildflowers in the small triangular flower bed by the front door which I had to weed first as it was not in use.  I put a bamboo cane in the middle of the flowerbed with a seed packet and a note explaining wildflowers had been planted there and a request to please not disturb them.  A couple of days later I collected my nephews, came home and found 4 rose bushes in the bed and my note removed. I disposed of the roses immediately.  This seems to have been a more effective deterrent to prevent my plants being destroyed because Carl has not tried to plant anything else there since. He now knows it WILL be removed, (as per the warning on my note)  he also knows WHY.  Gina mentioned this incident when she came round last week, but not surprisingly, Carl had neglected to mention that he removed a note saying seeds had been planted in that flower bed and that disturbing them in any way will result in the removal of anything planted there, before he put the rose bushes there.

Because there was an immediate response to him attempting the plant roses over the wildflower seeds Carl now understands that any attempt to plant over or otherwise destroy the wildflowers I planted in the triangular flowerbed will result in immediate removal of his plants and has not since wasted time interfering with this flower bed.  

 

Carl understands very clear messages.  I will be removing the fences that block the communal garden opening it up for the enjoyment of all tenants and demonstrating to Carl that blocking off areas of the communal gardens for his own personal use will no longer be tolerated.  I have every right to enjoy those gardens too and have done my best to share them but these barriers are sending the wrong message and I firmly believe removing them will make it clear that these gardens cannot be purloined by individual tenants any more.



Yesterday Carl again approached the car of one of my visitors, knocked on the window and attempted to discuss me with my visitor - she told me about it when she delivered my lunch.  It is not the first time he has approached this lady, I made an ASB complaint about a similar incident when he was so close to her vehicle that she had to ask him to move so she could exit it, and has to ask him to step back from the rear doors so she could extract my lunch from the over, step back and close the vehicle door - no follow up.  I could start doing the same to his guests as this is apparently fine.  He may soon find his guests outside, blocked from going about their day as I ask them personal questions about Carl and his life.  This all depends on whether any more of my guests report him doing this to them. One for one is my motto from now on.  


I see no benefit in attending another session of mediation with Carl, it would be a waste of your time and mine.  Going forward there won't be any fences or gates across communal areas, he will likely be upset at the removal of the fence and gate but they should not have stood this long and he will just have to deal with it.  This will hopefully demonstrate (in a way Sandwell MBC has so far failed to demonstrate) that the communal areas are for the use of all tenants and he cannot just purloin sections for his own personal use.


If he chooses to interfere with the wildflowers in the triangular bed or the tree I will immediately do the same to his plants as per my new one for one motto, mainly because this has proven to be effective.  As I am not being allowed to have any plants in the flower beds on that side of the garden I am cutting my own as shown on the attached garden plan.  If Carl or any other tenant wishes to add plants to these beds they are welcome to as long as they are not roses or any other form of bush which would spoilt the lines of the beds.

 

I've also asked Mrs Davis to please move her furniture from the back garden and store it in her shed so that it doesn't get damaged when my friends and family come for a barbeque.  Her bench was once damaged when my friend and I sat on it at the same time, since then Angie has been very vocal and forward in trying to prevent use of this furniture which is fine, it belongs to Mrs Davis who can choose who may use it.  But using it to block so much of the back garden and then getting so uptight when others are out there is causing a problem which could be easily solved by storing it in one of her storage sheds when not in use.  They can then pull it out when it is going to be used.  It will also enable me to tidy up the back garden (including the weed filled pots) without being subjected to verbal abuse from Angie.

 

I also again remind you that Carl has been using extra sheds without permission.  I am working with one of the tenants in question to retrieve their shed but am notifying you that the only method available to us is likely to cause Carl to get very angry as we will basically have to break into it, tip his stuff out, lock the shed and wait for the inevitable complaint so that the council can address the matter.  It would be MUCH better if someone from Sandwell Council investigate why of the 12 sheds assigned to these buildings (two per flat) Carl has the use of at least 5 whilst other tenants that pay full rent only have 1.  The only thing we can do (in the absence of any action being taken by Sandwell Council despite one of these tenants specifically asking about her extra shed when she moved in) is to physically take possession and make another complaint which will hopefully be investigated alongside any complaints Carl may make.


In short he has been allowed to act as he likes for too long and I for one am tired of it.  I ran out of patience when I sent him the letter before court action and am limiting my claim against him to damages for physical injuries and harassment.  I am instead standing my ground on the use of the communal areas and responding to him in kind as this seems to be a response he does understand and although he doesn't like it, it has proven effective.

 

As long as he leaves me, my visitors and plants alone all will be peaceful.  My use of new flower beds I am digging myself instead of trying to comply with the existing layout of flower beds and sharing them completely separates my use of the garden from his and Mrs Davis.  Aside from the removal of the fences/gates which I recognise will temporarily upset him (but he had no right to install them in communal areas and they should not have been allowed to stay for so long) the separate use of flower beds means neither of us has a reason to be near each others plants which will avoid further complaints.  

 

I again request the items stored in the front garden and rear gardens be removed, we have sheds to store gardening tools, chemicals and other items and these items are not supposed to be stored in communal areas.

 

I also suggest some training about Autism and BPD may be of value for your staff.  My autistic brother provides this through his company further details of which can be found at www.sbacs.co.uk <http://www.sbacs.co.uk>  though companies like Autism West Midlands also provide this service - my mother works for them.  Further info on BPD can be found on www.NHS.uk <http://www.NHS.uk>  as well as multiple invaluable videos on YouTube (I recommend the MedCircle videos with interviews by Dr Ramani Durvla,) or Dr Keith Gaynor <https://www.youtube.com/watch?v=fhOotNCqg2E&list=PLSLE5hDIt1hUjw8sXVjKP-Ax6N5GuaWQa&index=5&t=9s> .

 

 

Whilst allowances for Carls autism and learning difficulties have been made by council staff and me, to date no one has demonstrated even a basic understanding of BPD or the restraint I have so far shown in trying to negotiate peace with this abusive man.  I have not "split" or any of the other common responses to a situation like this instead always recognising his challenges and trying to work with him but I'm done.  How about someone try to understand BPD and then look at the last 9 years through my eyes?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Sent: 20 May 2019 4:12 PM
To: mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> 
Subject: il1-ASB 

 

Good Afternoon Marie,

 

I understand there have been some further incidents between you and your neighbour Carl. I understand that previously the Good Neighbour Agreement appeared to work and have some success. I know you have previously had mediation with Carl. Whilst I understand you are considering taking your own legal action, in terms of resolving the anti-social behaviour complaints, I wonder whether you would consider having mediation again. 

 

I understand the frustrations you are experiencing and, as a trained mediator myself, I am happy to sit with both you and Carl to work out these issues. I cannot stress enough that the management of your blocks communal gardens has always been dominated by residents taking an interest. We are now considering removing this privilege. We need all residents to get along and I understand the tensions that have occurred between you and Carl are interfering with your enjoyment of the garden. I am offering a session of mediation between you and Carl and myself. In order to do this effectively Carl would be allowed a translator. I understand in some situations people ask to have support workers present. As this issue exists between you and Carl I only would like you both present unless any support workers offer a benefit to being present.  

 

I’m happy to speak to you further about this so please get in touch with any questions you may have.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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Good afternoon Miss Brown,

 

I have received a complaint of anti-social behaviour that involves you that I would like to discuss with you as a matter of urgency.

 

I have tried calling on your mobile number 07505826656 but it will not connect. 

 

I will try to call again at 3.30pm.

 

Regards,

 

Evan Hughes

Anti-Social Behaviour Town Lead

Internal: 0121 569 3106

 


Sandwell Council…working for you

 

T: 0121 368 1166

E: evan_hughes@sandwell.gov.uk <mailto:evan_hughes@sandwell.gov.uk>     


Sandwell Council
Sandwell Local Tipton, High Street, Princes End, DY4 9JB

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Breach - Marie Brown - December 2021.pdf; image001.jpg

Dear Miss Brown,

 

I have attached to this email a breach of tenancy warning.

 

The purpose of this letter is to confirm that the Council has evidence to suggest you have breached your tenancy conditions. We are satisfied that you have breached those conditions by: 

 

On 13th December 2021, you sent emails to three members of staff, namely Marnie Carnell, Neighbourhood Assistant, Jennifer Hopcutt, Neighbourhood Officer and Nik Wooldridge, Anti-Social Behaviour Town Lead that contained different addresses that were clearly an attempt to identify each of these officers’ personal home addresses.

 

I believe that these are malicious communications and an attempt to intimidate officers who are responsible for carrying out various housing management functions on behalf of the Council. By sending these addresses you have caused harassment, alarm and distress.

 

Please read through the attached warning letter carefully and contact me as soon as possible to  discuss this incident further.

 

Regards,

 

Evan Hughes

Anti-Social Behaviour Town Lead

Internal: 0121 569 3106

 


Sandwell Council…working for you

 

T: 0121 368 1166

E: evan_hughes@sandwell.gov.uk <mailto:evan_hughes@sandwell.gov.uk>     


Sandwell Council
Sandwell Local Tipton, High Street, Princes End, DY4 9JB

W: www.sandwell.gov.uk <https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=04%7C01%7C%7C94af54242a8a4ddb0f5b08d9bf239e25%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637750982099838363%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=nk0zmZZPy%2BLMGczyQnRn10X%2BO67eBBdGtXlRfPClbJI%3D&reserved=0>  

 

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Those officers treated me differently from my white neighbours and allowed my neighbour to make a death threat towards me without taking action againts him, as well as taking no action when he went on to assault me and put me in a wheelchair.

Because of how they ignored his brfeaches of tenancy and asb incidents I'm now in a wheelchair for life and suffered YEARS of alarm, distress and harassment.  I have severe and complex mental health problems and they had a duty of care towards me which they ignored.  I am only going to do to them what they allowed this man to do to me, nothing more. They will experience the fear of going outside, the anger at property damaged and harm to pets and animals that they showed me was acceptable by not taking action or following Sandwell MBC policy and procedure.  I'm being denied justice so 'm taking revenge.  .

I dare you to take me to court, I would love to show a judge the photos of the dangerous items, benches, tables and fenced off communal areas and the emails stopping me from so much as putting a handgrip in the communal spaces.  The paperwork showing the death threat was logged but no action taken.  The emails pleading for help and no one listened.  My support worker from floating support was taken away ONE WEEK after I received the life changing diagnosis of cauda equina and i was left to fend for myself at the darkest part of my life and you are taking actino against me for an email in wehich no threat was made?  Go ahead, make my fucking day.  Even thinking about this is triggering me and I am sick and tired of trying to control the rage or internalising it.  I keep asking for help to get this investigated but because i can't find the right person or dept i've been getting bounced around for years,  and now I'm told the statute has run out? It's not me they need to worry aboiut, I an't do much, but the people who have been itching to seek retribution both towards the agressor as well as the council staff were holding back because i was askiung them to, I've told them they can do what they want.

The email you took action for did not contain any kind of threat, and the information I went was obtained quickly and easily from the internet.  That was all, but i don't care, the worst already happened I have nothing to lose.
Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Evan Hughes <evan_hughes@sandwell.gov.uk>
Sent: 14 December 2021 5:03 PM
To: mariembrown@hotmail.com <mariembrown@hotmail.com>
Subject: IL1: Breach of tenancy warning 
 

Dear Miss Brown,

 

I have attached to this email a breach of tenancy warning.

 

The purpose of this letter is to confirm that the Council has evidence to suggest you have breached your tenancy conditions. We are satisfied that you have breached those conditions by: 

 

On 13th December 2021, you sent emails to three members of staff, namely Marnie Carnell, Neighbourhood Assistant, Jennifer Hopcutt, Neighbourhood Officer and Nik Wooldridge, Anti-Social Behaviour Town Lead that contained different addresses that were clearly an attempt to identify each of these officers’ personal home addresses.

 

I believe that these are malicious communications and an attempt to intimidate officers who are responsible for carrying out various housing management functions on behalf of the Council. By sending these addresses you have caused harassment, alarm and distress.

 

Please read through the attached warning letter carefully and contact me as soon as possible to  discuss this incident further.

 

Regards,

 

Evan Hughes

Anti-Social Behaviour Town Lead

Internal: 0121 569 3106

 


Sandwell Council…working for you

 

T: 0121 368 1166

E: evan_hughes@sandwell.gov.uk <mailto:evan_hughes@sandwell.gov.uk>     


Sandwell Council
Sandwell Local Tipton, High Street, Princes End, DY4 9JB

W: www.sandwell.gov.uk <https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=04%7C01%7C%7C94af54242a8a4ddb0f5b08d9bf239e25%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637750982099838363%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=nk0zmZZPy%2BLMGczyQnRn10X%2BO67eBBdGtXlRfPClbJI%3D&reserved=0>  

 

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I don't accept calls from private numbers they trigger me.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Evan Hughes <evan_hughes@sandwell.gov.uk>
Sent: 14 December 2021 2:34 PM
To: mariembrown@hotmail.com <mariembrown@hotmail.com>
Subject: IL1: Anti-Social Behaviour Incident 70373 
 

Good afternoon Miss Brown,

 

I have received a complaint of anti-social behaviour that involves you that I would like to discuss with you as a matter of urgency.

 

I have tried calling on your mobile number 07505826656 but it will not connect. 

 

I will try to call again at 3.30pm.

 

Regards,

 

Evan Hughes

Anti-Social Behaviour Town Lead

Internal: 0121 569 3106

 


Sandwell Council…working for you

 

T: 0121 368 1166

E: evan_hughes@sandwell.gov.uk <mailto:evan_hughes@sandwell.gov.uk>     


Sandwell Council
Sandwell Local Tipton, High Street, Princes End, DY4 9JB

W: www.sandwell.gov.uk <https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=04%7C01%7C%7C6f789cb2e88b4d56ebbe08d9bf0ed18f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637750892662706917%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=uZDK8f8yc%2F7TlfWMkCMgQ3yOSuUj7HzYxy0yqAIm3bs%3D&reserved=0>  

 

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He fucked up my spine, and they let him get away with it without consequence.  He had broken so many sections of the tenancy agreement, good neighbour agreement and mediation agreement he should not have been living there.  He is still breaking loads of tenancy agreement sections storing chemicals in communal spaces, dangerous wood etc, I kept the fucking rules, I kept to the agreements, I did everything they told me to.  You have no idea how angry I am, Borderline Personality Disorder and bi polar.  I'm already struggking with a bi polar blip and now this, no amount of mindfulness can calm me down because the situation is and was unjust.  I'm triggered and no longer willing to hold myself back, it achieves precisely nothing.  Tried to call you but she couldn't put me through but there's nothing you can say to deter me anyway.

Regards,
Marie Brown <http://www.techtime.co.uk> ​

________________________________

From: Marie Brown <mariembrown@hotmail>
Sent: 30 December 2021 4:05 PM
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>; Jennifer Pointon <jennifer_hopcutt@sandwell.gov.uk>
Subject: How does it feel? 
 
Everything you let Carl do to me you will experience.  It's not illegal cause it was ok when it happened to me right? Enjoy.

And if the council take action, I'll be able to show a judge all of the phots of his crap and Mrs Davis crap and Maries crap spread all over the communal areas but corresponsence taking action against me for the smallest thing like a hand grip, or a door that was only put outside my flat because i had to remove it to get a bloody wheelchair through the door!  Council policy clearly states what you SHOULD have done when Carl made the death threat.  If the three of you had followed proper procedure he would not have been in a position to fuck up my spine.  I'm in a wheelchair because you treated me differently and allowed him to terrorise me. You ignored my human rights to a peaceful life for years.  Why should any of you enjoy one now?  

What goes around comes around, but only what Carl did to me, anything else would be illegal.

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Evan Hughes <evan_hughes@sandwell.gov.uk>

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"mariembrown@hotmail.com" <mariembrown@hotmail.com>

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Good afternoon Miss Brown,

 

Following our conversations yesterday afternoon I am writing to update you regarding some of the actions I agreed during the visit. 

 

I’ve made referrals to your GP and to Kaleidoscope Plus Group today, and will await an update from them. I have also requested further details from Sandwell Assist regarding adaptations and alterations that are required for your home.

 

No update regarding the Crisis Team just yet, but hopefully will have some further information in the near future.

 

Kind regards,

 

Evan Hughes

Anti-Social Behaviour Town Lead

Internal: 0121 569 3106

 


Sandwell Council…working for you

 

T: 0121 368 1166

E: evan_hughes@sandwell.gov.uk <mailto:evan_hughes@sandwell.gov.uk>     


Sandwell Council
Sandwell Local Tipton, High Street, Princes End, DY4 9JB

W: www.sandwell.gov.uk <https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=04%7C01%7C%7Cac846829737646dcbaf308d9e7238138%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637794961955219280%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5joANmJXY2Egi84BXHNBm9TqPLxFfTAHz15mutFDdc8%3D&reserved=0>  

 

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Good day Evan,

Thank you so much for following up. I really appreciate your help.

Regards,
Marie Brown

Regards,
Marie
________________________________

From: Evan Hughes <evan_hughes@sandwell.gov.uk>
Sent: Thursday, February 3, 2022 2:43:11 PM
To: mariembrown@hotmail.com <mariembrown@hotmail.com>
Subject: IL1: Update 
 

Good afternoon Miss Brown,

 

Following our conversations yesterday afternoon I am writing to update you regarding some of the actions I agreed during the visit. 

 

I’ve made referrals to your GP and to Kaleidoscope Plus Group today, and will await an update from them. I have also requested further details from Sandwell Assist regarding adaptations and alterations that are required for your home.

 

No update regarding the Crisis Team just yet, but hopefully will have some further information in the near future.

 

Kind regards,

 

Evan Hughes

Anti-Social Behaviour Town Lead

Internal: 0121 569 3106

 


Sandwell Council…working for you

 

T: 0121 368 1166

E: evan_hughes@sandwell.gov.uk <mailto:evan_hughes@sandwell.gov.uk>     


Sandwell Council
Sandwell Local Tipton, High Street, Princes End, DY4 9JB

W: www.sandwell.gov.uk <https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=04%7C01%7C%7Cac846829737646dcbaf308d9e7238138%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637794961955219280%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5joANmJXY2Egi84BXHNBm9TqPLxFfTAHz15mutFDdc8%3D&reserved=0>  

 

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Good morning Miss Brown,

 

I’ve heard nothing back from Sandwell Assist or Kaleidoscope, have they been in contact with you yet and has anyone been to see you regarding the alterations required in your home yet?

 

Kind regards,

 

Evan

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 February 2022 03:13
To: Evan Hughes <evan_hughes@sandwell.gov.uk>
Subject: Re: IL1: Update

 

	CAUTION: This email originated from outside of the Council / Children's Trust. Do not click links or open attachments unless you recognise the sender and know the content is safe.

Good day Evan,

 

Thank you so much for following up. I really appreciate your help.

 

Regards,

Marie Brown

 

Regards,

Marie

________________________________

From: Evan Hughes <evan_hughes@sandwell.gov.uk>
Sent: Thursday, February 3, 2022 2:43:11 PM
To: mariembrown@hotmail.com <mariembrown@hotmail.com>
Subject: IL1: Update 

 

Good afternoon Miss Brown,

 

Following our conversations yesterday afternoon I am writing to update you regarding some of the actions I agreed during the visit. 

 

I’ve made referrals to your GP and to Kaleidoscope Plus Group today, and will await an update from them. I have also requested further details from Sandwell Assist regarding adaptations and alterations that are required for your home.

 

No update regarding the Crisis Team just yet, but hopefully will have some further information in the near future.

 

Kind regards,

 

Evan Hughes

Anti-Social Behaviour Town Lead

Internal: 0121 569 3106

 


Sandwell Council…working for you

 

T: 0121 368 1166

E: evan_hughes@sandwell.gov.uk <mailto:evan_hughes@sandwell.gov.uk>     


Sandwell Council
Sandwell Local Tipton, High Street, Princes End, DY4 9JB

W: www.sandwell.gov.uk <https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=04%7C01%7C%7C26d632c382a4455181f508da00e8fd56%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637823297938708128%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=L0koWEnVsMxPnLdcvgmfbY9Y4qgcKCSFHNO3Mxa18sY%3D&reserved=0>  

 

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2019 10 30 Sandwell Hospital Discharge.pdf

Hi Marnie,

I hope you are well.  My GP and nurse (Dr Beveridge and Jennifer Mannix) both sent their letters directly to you (via royal mail) but I've just been discharged pending an outpatients appointment next week and think this paperwork may be able to support my application.

A brief description is that my disc is protruding onto my nerves/roots causing the pain, it's called Cauda Equina Syndrome.  I'll find out whether I'll need surgery next week, hopefully it will be manageable by meds and physio.

If this can help my application could you please add it to my documents?  Many thanks.

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

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Good morning Marie, 

 

So glad to hear you are safe and well. I had heard your family were worried about your whereabouts. 

 

Thank you for the additional letters. Your assessment has however already been heard at panel. I am happy to tell you that you have been awarded medical priority for ground floor accommodation. I have updated your application and you are now in Band 2 priority. I will also send this information to you in a letter. 

 

You should now continue to place bids on properties that are ground floor only. 

 

If you need any further assistance please don’t hesitate to ask. I hope all goes well for you with next week’s appointment.  

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 30 October 2019 20:34
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Supporting documentation for housing application

 

Hi Marnie,

 

I hope you are well.  My GP and nurse (Dr Beveridge and Jennifer Mannix) both sent their letters directly to you (via royal mail) but I've just been discharged pending an outpatients appointment next week and think this paperwork may be able to support my application.

 

A brief description is that my disc is protruding onto my nerves/roots causing the pain, it's called Cauda Equina Syndrome.  I'll find out whether I'll need surgery next week, hopefully it will be manageable by meds and physio.

 

If this can help my application could you please add it to my documents?  Many thanks.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

marnie_cavell@sandwell.gov.uk

CC

"Eve Willis"

BCC

—

Named attachments

Final_Newsletter_week_33 highlighted flat.pdf; Red Flags - I Have Cauda Equina.pdf

Hi Marnie and Jen,

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

Property Reference: 43337

Landlord: Stonewater Housing Association​
Type: 1 Bed Ground Floor Flat Low Rise​
Address: Church Street Oldbury​
Rent: £84.25​
EPC Asset Rating - Band Awaiting EPC​
Council Tax Banding - Band Unavailable​
Minimum Age: 50+​
Eligible profiles: Couple; Single Person​
Description: B69 4DX. MAY BECOME​
AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​
ground floor flat with a shower room. Located in​
Oldbury Town Centre. Up to 2 weeks rent to be​
paid in advance at time of sign up. No pets​
allowed. Preference will be given to applicants who​
can make best use of the shower room.

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295
GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.
Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

None visible

Thank you for your email, i am currently on Annual Leave and return to work Monday 18th November 2019. For any urgent enquiries please contact Oldbury Local Office or Jennifer Hopcutt

 

Thank you

 

Marnie 

Neighbourhood Assistant

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

GP Area Map.jpg

GP surgery area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> 
<http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> 

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 November 2019 3:37 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: Automatic reply: Bidding issues 
 

Thank you for your email, i am currently on Annual Leave and return to work Monday 18th November 2019. For any urgent enquiries please contact Oldbury Local Office or Jennifer Hopcutt

 

Thank you

 

Marnie 

Neighbourhood Assistant

From

Marie Brown <mariembrown@hotmail.com>

To

marnie_cavell@sandwell.gov.uk

CC

"Eve Willis"

BCC

—

Named attachments

SMBC_Housing_Allocations_Policy_Effective_from_17_04_13.pdf

Dear Marnie and Jennifer

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.


Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	
	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.
2.	
	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?


Many thanks for your kind attention to this matter,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 
 
Hi Marnie and Jen,

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

Property Reference: 43337

Landlord: Stonewater Housing Association​
Type: 1 Bed Ground Floor Flat Low Rise​
Address: Church Street Oldbury​
Rent: £84.25​
EPC Asset Rating - Band Awaiting EPC​
Council Tax Banding - Band Unavailable​
Minimum Age: 50+​
Eligible profiles: Couple; Single Person​
Description: B69 4DX. MAY BECOME​
AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​
ground floor flat with a shower room. Located in​
Oldbury Town Centre. Up to 2 weeks rent to be​
paid in advance at time of sign up. No pets​
allowed. Preference will be given to applicants who​
can make best use of the shower room.

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295
GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.
Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

CC

Eve Willis <eve_willis@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good afternoon Marie

 

In addition to the last email, I wanted to confirm we have received your complaint regarding your below neighbour. 

 

With your complaints against her being noise nuisance are you able to download the ‘Noise App’ on your smart phone? Once the app has been downloaded you can create an account and take recordings of the noise nuisance you are experiencing which we will then receive and can act as appropriate. It is important to take these recordings so they can be used as evidence when dealing with the case. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Eve Willis"

BCC

—

Named attachments

Property Ref 43716 B69 3LG 1 BED.jpg; Property Ref 43731 B69 4SP 1 BED BATH.jpg; Property Ref 43741 B65 9AD 1 BED STEP UP SHOWER.jpg; Final_Newsletter_week_37.pdf; Bid For Property - Do It Online - Sandwell Council.pdf; image001.jpg

Good morning Marnie,

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

Many thanks,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 
 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image001.jpg

Good morning Marnie,

I redownloaded the app and had to change my password but now have it logged in, next time I am woken early I will be able to record the noise and upload it.  It is only when the grandchildren sleep over which is usually weekends so I'll keep my phone handy.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:13 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: ASB complaint 
 

Good afternoon Marie

 

In addition to the last email, I wanted to confirm we have received your complaint regarding your below neighbour. 

 

With your complaints against her being noise nuisance are you able to download the ‘Noise App’ on your smart phone? Once the app has been downloaded you can create an account and take recordings of the noise nuisance you are experiencing which we will then receive and can act as appropriate. It is important to take these recordings so they can be used as evidence when dealing with the case. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

CC

Eve Willis <eve_willis@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

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Named attachments

image001.jpg

Good afternoon Marie

 

I have received your ASB report against 40 Groveland Road holding items on the communal landing. I wanted to update you that I will be visiting the area to investigate and if the area is unsatisfactory I will discuss this with the tenant and work towards resolving the issue. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

2017 08 28 36292 ASB Death threat.pdf; 2018 08 14 report-hate-crime-tv1-5028-18-0100-tvc1.pdf; 2018 08 14 Report Anti Social Behaviour - Sandwell Council.pdf; OT Encrypted.zip; image001.jpg

Good Morning Marie,

sorry this has taken so long but I couldn't photocopy any more documents this month as I have an instant ink account with a limited number of pages I can print each month.  I had to photocopy all these documents (and more) for a PIP and Blue Badge application due to my limited mobility.

I can't get to the council house to deliver copies so this is the fastest option, it took a while to scan everything.

I have encrypted the documents as we discussed and attach them here.  The zipped file is 10MB.  I will phone you to give you the password for her/him. 

I want to raise awareness again that CARL caused this injury.  A spinal cord injury that is going to affect me for the rest of my life.  I reported the assault ASB 44176 (police crime number  
20SW/193290H/18 <http://wmp/crimesview2/results.asp?ref=20SW%2F193290H%2F18> 





as well as multiple others.

This was AFTER he made a death threat against me, police crime number 20SW/183318W/17 <http://wmp/crimesview2/results.asp?ref=20SW%2F183318W%2F17>  ASB 36292.

And please understand that until October 30th 2019 when I received my diagnosis I thought this was a muscular injury that would heal in time, not a life long degenerative condition that will eventually leave me in a wheelchair, possibly with a stoma etc. because my bladder and bowels will become more numb and eventually paralysed.

This is why I am so desperate to move ASAP.  My mental health was already shaky after this assault and the pain I was left in.  I have been sent to P3 twice, had Crisis Team intervention 2 or 3 times and now need carers for basic tasks, even though both my family and I tried to raise safeguarding about my situation multiple times before this happened.

I'm justifiably angry and do not want to lose my temper at him and retaliate but the longer I am stuck here in this situation the angrier I get.  So I am asking you to please not only help me navigate all these obstacles to find a suitable home but please look into the above ASB complaints and take action against the perpetrator rather than continue to protect him by just "having a chat" about things when he continues to ignore both the tenancy agreement and the good neighbour agreement as well as the multiple mediation agreements previously made.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 12 December 2019 10:11 AM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 
 

Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

2017 08 28 36292 ASB Death threat.pdf; 2017 08 26 Carl harassing 3 and 5 year old video evidence screen shot.png; 2017 08 26 ASB Carl scared kids 36284.pdf; 2017 06 11 Carl being aggressive and pulling out a plant; 2016 09 13 Mediation agreement.pdf; 2014 10 20 R Baker stage 1 complaint - describes Carl irate and abusive.pdf; 2013 07 30 email JP and EB Harrassment continued now with neighbours.pdf; 2013 07 03 Decision of Harassment Panel.pdf; 2013 05 03 Details harassment since 2010.pdf; 2013 04 16 email John Poole states my hospital admission due to Carl.pdf; 2013 04 15 email John states marie mental health and welfare affected and he feels there will be more problems in future.pdf; 2013 02 15 - 18 email John and Elaine dicsuss Carl warned to keep away from me.pdf

Hi Marnie,

the attached documents are NOT encrypted, they are for your information to prove this harassment has been ongoing for years.  There were four assaults then a death threat before the final assault that crippled me, in addition to all the verbal harassment and plant ripping out and harassment of my visitors.  There were also multiple attempts by my family and myself to get safeguarding involved due to the violence and all the agreements that Carl broke over the years.  I also attempted to get a community trigger initiated which would have brought the police, various council departments and other agencies together and revealed just how long Carls behaviour has been a problem, many of my complaints were about issues that affect the whole building - blocking fire exits, storing firewood on his landing, preventing scaffolders from erecting scaffolding, there's even an account by Elaine Baker of how the cleaners wouldn't go up to the top floor because of Carl!

Tradesmen going to Carls flat get a list of warnings and many refuse to work on his home at all due to previous encounters.  Whilst council visitors to Carls home get these warnings we tenants do not have that opportunity to prepare ourselves, and this ALL started back in 2010 when I moved in because my mother and I ignored Carls instructions on where we could park and used the street outside of the building (he was trying to reserve that space for his visitors due later.)  This building does not belong to Carl Clift, but the council departments (particularly ASB Team and buildings team) continue to let him do as he pleases, store items where he pleases, and take no action beyond "having a little chat" or meaningless warnings that he KNOWS won't be followed up on because just look at all the agreements he has ignored without consequence.  He still stores wood and other items all over the communal areas- when the rest of us were told to remove everything after another mediation session,  he has a gate across the communal garden and treats that section as his own.

Since my diagnosis I have been asking for an explanation as to why no action has been taken - not even as far as clearing the communal areas of stored wood.  But also for an explanation as to how this harassment, violence and threats were allowed to escalate to the point where I'm physically disabled and why Carl Clift was not removed from this building or given an injunction before this happened, and specifically why there is STILL no injunction in place.  I don't care if he is inconvenienced for a few weeks/months while I find suitable accommodation.  I'm inconvenienced - I can't even get into my bathtub with the carers help and the adaptions team won't put in a walk-in shower while I'm on the list to move.

In short, I have been asking for protection from Carl Clift, a way to ensure I won't be further injured while I am stuck living here awaiting a move.  I am asking YOU Marnie, to help me with this request or REFER me and forward these documents to the relevant department to ensure I can get an injunction to ensure my safety. 

If these documents will help the OT assess the level of stress I am under MH wise whilst living in the same building as Carl please do forward them, but as they are historical and not medical I did not include them in the encrypted folder for the OT, there are already Crisis Team documents showing when they have been involved and why.  The password for the OT is: DesperateSituation

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Nik J Wooldridge"

BCC

—

Named attachments

None visible

Hi Marnie,

I hope you are well?


I have been offered temporary adapted accommodation by Aspire Charity. www.aspire.org.uk <http://www.aspire.org.uk/>   They are a charity that supports people diagnosed with a spinal cord injury, providing TEMPORARY suitable adapted accommodation after diagnosis until the current home can be adapted or suitable accommodation is provided/found.




I could move into it immediately until Sandwell is able to offer me suitable accommodation, but they need two things in writing first:

1.	A guarantee in writing that moving into their TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my priority banding?
2.	A guarantee that Sandwell Council will pay (HB) the rent of £144.89 per week for the temporary accommodation for as long as I am there.

The property is in Birmingham, it is fully adapted and is available now, they also have an adapted bungalow available in Coventry.  He could show me around almost immediately.  




I have been asked to ask you about item 1:

Is your office able to provide  guarantee in writing that moving into their TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my priority banding please?







I would really appreciate a reply as soon as you are able to ascertain whether this would be possible please? 


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 09 January 2020 2:25 PM
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Further information 
 
Hi Marnie,

the attached documents are NOT encrypted, they are for your information to prove this harassment has been ongoing for years.  There were four assaults then a death threat before the final assault that crippled me, in addition to all the verbal harassment and plant ripping out and harassment of my visitors.  There were also multiple attempts by my family and myself to get safeguarding involved due to the violence and all the agreements that Carl broke over the years.  I also attempted to get a community trigger initiated which would have brought the police, various council departments and other agencies together and revealed just how long Carls behaviour has been a problem, many of my complaints were about issues that affect the whole building - blocking fire exits, storing firewood on his landing, preventing scaffolders from erecting scaffolding, there's even an account by Elaine Baker of how the cleaners wouldn't go up to the top floor because of Carl!

Tradesmen going to Carls flat get a list of warnings and many refuse to work on his home at all due to previous encounters.  Whilst council visitors to Carls home get these warnings we tenants do not have that opportunity to prepare ourselves, and this ALL started back in 2010 when I moved in because my mother and I ignored Carls instructions on where we could park and used the street outside of the building (he was trying to reserve that space for his visitors due later.)  This building does not belong to Carl Clift, but the council departments (particularly ASB Team and buildings team) continue to let him do as he pleases, store items where he pleases, and take no action beyond "having a little chat" or meaningless warnings that he KNOWS won't be followed up on because just look at all the agreements he has ignored without consequence.  He still stores wood and other items all over the communal areas- when the rest of us were told to remove everything after another mediation session,  he has a gate across the communal garden and treats that section as his own.

Since my diagnosis I have been asking for an explanation as to why no action has been taken - not even as far as clearing the communal areas of stored wood.  But also for an explanation as to how this harassment, violence and threats were allowed to escalate to the point where I'm physically disabled and why Carl Clift was not removed from this building or given an injunction before this happened, and specifically why there is STILL no injunction in place.  I don't care if he is inconvenienced for a few weeks/months while I find suitable accommodation.  I'm inconvenienced - I can't even get into my bathtub with the carers help and the adaptions team won't put in a walk-in shower while I'm on the list to move.

In short, I have been asking for protection from Carl Clift, a way to ensure I won't be further injured while I am stuck living here awaiting a move.  I am asking YOU Marnie, to help me with this request or REFER me and forward these documents to the relevant department to ensure I can get an injunction to ensure my safety. 

If these documents will help the OT assess the level of stress I am under MH wise whilst living in the same building as Carl please do forward them, but as they are historical and not medical I did not include them in the encrypted folder for the OT, there are already Crisis Team documents showing when they have been involved and why.  The password for the OT is: DesperateSituation

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Nik J Wooldridge"

BCC

—

Named attachments

None visible

Sorry, the property is in Birmingham which is why I need the written guarantee

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 10 January 2020 11:24 AM
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Further information 
 
Hi Marnie,

I hope you are well?


I have been offered temporary adapted accommodation by Aspire Charity. www.aspire.org.uk <http://www.aspire.org.uk/>   They are a charity that supports people diagnosed with a spinal cord injury, providing TEMPORARY suitable adapted accommodation after diagnosis until the current home can be adapted or suitable accommodation is provided/found.




I could move into it immediately until Sandwell is able to offer me suitable accommodation, but they need two things in writing first:

1.	A guarantee in writing that moving into their TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my priority banding?
2.	A guarantee that Sandwell Council will pay (HB) the rent of £144.89 per week for the temporary accommodation for as long as I am there.

The property is in Birmingham, it is fully adapted and is available now, they also have an adapted bungalow available in Coventry.  He could show me around almost immediately.  




I have been asked to ask you about item 1:

Is your office able to provide  guarantee in writing that moving into their TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my priority banding please?







I would really appreciate a reply as soon as you are able to ascertain whether this would be possible please? 


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 09 January 2020 2:25 PM
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Further information 
 
Hi Marnie,

the attached documents are NOT encrypted, they are for your information to prove this harassment has been ongoing for years.  There were four assaults then a death threat before the final assault that crippled me, in addition to all the verbal harassment and plant ripping out and harassment of my visitors.  There were also multiple attempts by my family and myself to get safeguarding involved due to the violence and all the agreements that Carl broke over the years.  I also attempted to get a community trigger initiated which would have brought the police, various council departments and other agencies together and revealed just how long Carls behaviour has been a problem, many of my complaints were about issues that affect the whole building - blocking fire exits, storing firewood on his landing, preventing scaffolders from erecting scaffolding, there's even an account by Elaine Baker of how the cleaners wouldn't go up to the top floor because of Carl!

Tradesmen going to Carls flat get a list of warnings and many refuse to work on his home at all due to previous encounters.  Whilst council visitors to Carls home get these warnings we tenants do not have that opportunity to prepare ourselves, and this ALL started back in 2010 when I moved in because my mother and I ignored Carls instructions on where we could park and used the street outside of the building (he was trying to reserve that space for his visitors due later.)  This building does not belong to Carl Clift, but the council departments (particularly ASB Team and buildings team) continue to let him do as he pleases, store items where he pleases, and take no action beyond "having a little chat" or meaningless warnings that he KNOWS won't be followed up on because just look at all the agreements he has ignored without consequence.  He still stores wood and other items all over the communal areas- when the rest of us were told to remove everything after another mediation session,  he has a gate across the communal garden and treats that section as his own.

Since my diagnosis I have been asking for an explanation as to why no action has been taken - not even as far as clearing the communal areas of stored wood.  But also for an explanation as to how this harassment, violence and threats were allowed to escalate to the point where I'm physically disabled and why Carl Clift was not removed from this building or given an injunction before this happened, and specifically why there is STILL no injunction in place.  I don't care if he is inconvenienced for a few weeks/months while I find suitable accommodation.  I'm inconvenienced - I can't even get into my bathtub with the carers help and the adaptions team won't put in a walk-in shower while I'm on the list to move.

In short, I have been asking for protection from Carl Clift, a way to ensure I won't be further injured while I am stuck living here awaiting a move.  I am asking YOU Marnie, to help me with this request or REFER me and forward these documents to the relevant department to ensure I can get an injunction to ensure my safety. 

If these documents will help the OT assess the level of stress I am under MH wise whilst living in the same building as Carl please do forward them, but as they are historical and not medical I did not include them in the encrypted folder for the OT, there are already Crisis Team documents showing when they have been involved and why.  The password for the OT is: DesperateSituation

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Sandwell Council"

CC

"Marnie Cavell"

BCC

—

Named attachments

None visible

Hello,

thank you for a fast response, I really appreciate it.

In order to deal with part of your query, please can you confirm:
In relation to point 2 of your query, do you intend to return to Groveland Road after your temporary move to Birmingham? NO, this is a temporary stop gap between the 1st floor unsuitable flat in Groveland Road, and a suitable adapted ground floor flat in Sandwell when one becomes available that I can bid on.  I would still be bidding on properties in Sandwell and currently have medical priority hence the problem getting a suitable property in Sandwell.

In regards to point 1, you will need to contact housing on 0121 368 1166. I have emailed Marnie Cavell and CC'd Nik Wooldridge with regards to point 1 and await their response.


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Sandwell Council <do_not_reply@sandwell.gov.uk>
Sent: 10 January 2020 11:32 AM
To: mariembrown@hotmail.com <mariembrown@hotmail.com>
Subject: Your Revenues or Benefits query 
 
 <https://my.sandwell.gov.uk/> 
________________________________

Your reference is FS-Case-166901764 
________________________________

 
Dear Miss Marie Brown
 
Thank you for enquiry received on 09/01/2020.
 
The details of your enquiry were: 
  
________________________________

Your details:
Address: 

Email: mariembrown@hotmail.com
Mobile: 
Phone: 01215205445
 
Address your enquiry relates to (if different from above):
________________________________

Reason for enquiry: ask or tell you about something not listed above
Details of enquiry: I am applying for permission to move to Suitable TEMPORARY adapted accommodation in Birmingham provided by the Spinal Card Injury charity Aspire.org.uk on a temporary basis because my current home at 34 Groveland Road is neither physically appropriate or suitable for maintaining good health (my attacker still lives on the floor above.)

I have been struggling with my left leg since an assault by my neighbour Carl Clift on 14/08/2018 and had physio etc but it didn't help. On 30/10/2019 my pain and problems walking were diagnosed as Cauda Equina Syndrome, I now have carers, but even with their help I cannot access the bath tub as it is too painful to have my leg lifted high enough to clear it. I am not eligible for a walk in shower because I have been on the rehousing list since March but nothing suitable has been available for my age range so I have been told no further adaptions will be made to the flat as I will be moving.

I also struggle with the communal stairs, I asked about a handrail and was told one would be fitted but that was almost two months ago. I am unsafe on stairs due to my lack of balance and sciatic pain, and weakness in my right leg has resulted in my being stuck gripping the 1 hand rail and my walking stick for approx 8 minutes before I was able to proceed.

I have tried to make contact with the specialised housing teams but all efforts have failed, I have now managed to provide Marnie Cavell with the documents required by Council OT's to decide if an exemption can be applied to the age restrictions to enable me to bid on suitable accommodation but this has taken months.

Alex from Aspire assured me their temporary property is available NOW however they need two assurances from Sandwell MBC in WRITING before they can show me around and agree a stay there while I search and bid for a suitable property in Sandwell:
1 Moving into the temporary adapted property in Birmingham will NOT affect either my banding, my medical priority or my ability to bid on properties in Sandwell.
2. Sandwell MBC will pay the rent for the adapted temporary accommodation in Birmingham for the duration of my stay, this is currently £144.89 per week.

I hope that the medical documents I provided for the OT will show the physical need for this safe, temporary home, whilst I continue my search and applications for adapted accommodation in Sandwell, but the MH need to get out of this building and away from my attacker are, if anything, even greater.
 
________________________________

 
Please find our response below.
 
In order to deal with part of your query, please can you confirm in relation to point 2 of your query, do you intend to return to Groveland Road after your temporary move to Birmingham? In regards to point 1, you will need to contact housing on 0121 368 1166.
 
________________________________

Yours sincerely
Revenues and Benefits Services
 
Sandwell Council...working for you
www.sandwell.gov.uk <http://www.sandwell.gov.uk> 
________________________________

 <https://www.facebook.com/sandwellcouncil>      <https://twitter.com/sandwellcouncil>      <http://fs-filestore-eu.s3.amazonaws.com/sandwell/images/Youtube.png> 
 
For your information residents can now use their MySandwell account to log many Sandwell Council requests online, including reporting missed collections; fly tipping and pot holes. Residents can also check their council tax balance on MyAccounts and find "MyNearest" on their personalised homepage. For information please go to www.sandwell.gov.uk/mysandwell <http://www.sandwell.gov.uk/mysandwell> .

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Eve Willis"

BCC

—

Named attachments

None visible

Good afternoon,

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	
	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.
*	
	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.


With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	
	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?
2.	
	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?


I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

Many thanks for your patience,

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Eve Willis <eve_willis@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image001.jpg

https://www.ihavecaudaequina.com/


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 
 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image001.jpg

https://www.ihavecaudaequina.com/about-us/red-flags/

 <https://www.ihavecaudaequina.com/about-us/red-flags/> 
Red Flags - I Have Cauda Equina <https://www.ihavecaudaequina.com/about-us/red-flags/> 
Explanation of the Red Flags ‘Red flags’ is a term commonly used when talking about cauda equina syndrome. These are a set of symptoms that occur during the onset of cauda equina syndrome.
www.ihavecaudaequina.com


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 
 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Eve Willis"

BCC

—

Named attachments

Outlook-LOGO.png; Death Theat Assault and follow up.zip

Good morning Marnie,

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	
	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.
2.	
	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)
3.	
	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)
4.	
	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.
	

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.


Best regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 
 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

alex.rankin@aspire.org.uk

BCC

—

Named attachments

None visible

Good morning Marnie,

I apologise for emailing before you have had a chance to read/respond to my previous email, but I was supposed to also mention that permitting me to move to the suitable temporary accommodation in Birmingham whilst I am bidding on suitable adapted properties in Sandwell would also free up my current two bedroom home in Groveland Road for Sandwell MBC to house a homeless family/couple.

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Eve Willis <eve_willis@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, "alex.rankin@aspire.org.uk" <alex.rankin@aspire.org.uk>, Liz Connor <liz.connor@pohwer.net>

BCC

—

Named attachments

image002.jpg; image001.png

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Eve Willis"

BCC

—

Named attachments

image002.jpg

Good afternoon Marnie,

thank you

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 
 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image003.png; image002.jpg

Hi Marie

 

In response to Nik’s visit with you Monday afternoon, are you available tomorrow between 11 – 1 for myself to come round and go through the kaleidoscope referral?

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 15:25
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

thank you

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image001.jpg

Good morning Marnie,

could you please update me on my previous questions highlighted below?  

I am asking again because this information was NOT in the documents provided as part of my previous subject access request and these items are also missing, I need all relevant paperwork please?
Incident Number details for:
13164	 11847	 GCU131222	 26376	 2073107	 
26823	 2109634	 32481	 63284	 637502	 
36292	 216892	 36507	 42687	 42914	 
43157	 43428	 43949	 44716	 45456	 
46129	 13130	 48618	 48627	 49139	 
13804	 FS-CASE-15843638	 
	
	
	

	
	
	
	
	
The majority of these ASB complaints were made prior to May 15th 2019 and should have been included in the original results, however many are missing as discussed with Nik.
I understand that I have to submit a new SAR for ASB complaints made after May 15th 2019 and am in the process of collating all the information I have so that I can identify which have accompanying paperwork and which I just hold a cover sheet for.

If I have included an ASB number for which full information WAS included with the previous paperwork Nik provided, please forgive me but I am just one citizen, doing the best I can whilst you have an office full of people to assist you should you need.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 12 December 2019 10:11 AM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 
 

Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>, Eve Willis <eve_willis@sandwell.gov.uk>

BCC

—

Named attachments

image003.jpg; image002.jpg

Thank you Marie,

 

Can you advise on what date Carl shoved you by your shed? 

 

Once I have this I will log the complaint, complete a formal interview with you and then interview Carl about the matter before deciding what action to take.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 16 January 2020 08:03
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl pushing me from my shed

 

Good morning Nik,

 

I found the information regarding Carl pushing me out of the way of my shed, I had told Marnie by email, I have highlighted it below.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 12 December 2019 10:11 AM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image002.jpg; image001.png

Good afternoon Marnie,

I was wondering if you have an update on this request yet please as it's now been a week?

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 
 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image003.png; image002.jpg

Hi Marie, 

 

I have discussed this with my manager, and a decision has been made. I was waiting for an official response, however I can confirm unfortunately we will not be able to place you in to temporary accommodation. The reasons for this decision are same as previously stated. We acknowledge that your current property is not suitable for your medical needs, however in order to address this,  we have awarded you band 2 Medical Priority to assist you with moving to a suitable Ground Floor Property.

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 23 January 2020 13:43
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

I was wondering if you have an update on this request yet please as it's now been a week?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image003.png; image002.jpg

Good evening Marnie,

thank you for letting me know.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 23 January 2020 3:58 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 
 

Hi Marie, 

 

I have discussed this with my manager, and a decision has been made. I was waiting for an official response, however I can confirm unfortunately we will not be able to place you in to temporary accommodation. The reasons for this decision are same as previously stated. We acknowledge that your current property is not suitable for your medical needs, however in order to address this,  we have awarded you band 2 Medical Priority to assist you with moving to a suitable Ground Floor Property.

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 23 January 2020 13:43
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: Urgent: Update on Temporary Accommodation Offer from Aspire

 

Good afternoon Marnie,

 

I was wondering if you have an update on this request yet please as it's now been a week?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 15 January 2020 1:25 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk <alex.rankin@aspire.org.uk>; Liz Connor <liz.connor@pohwer.net>
Subject: RE: Urgent: Update on Temporary Accommodation Offer from Aspire 

 

Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Liz Connor <Liz.Connor@pohwer.net>

To

"To: Marnie Cavell" <marnie_cavell@sandwell.gov.uk>

CC

Marie Brown <mariembrown@hotmail.com>

BCC

—

Named attachments

Death Theat Assault and follow up.zip; image015855.png; image378879.png; image551274.jpg; image172801.jpg; image871295.jpg; image272343.jpg; Outlook-LOGO.png

Hi Marnie, 

 

I wonder if you are able to give me an update on the current situation for the above, 

I look forward to hearing from you. 

Regards

Liz

 

 

Liz Connor​	
Community and Care Act Advocate	
P.O Box 14043	, 	Birmingham	, 	B69BL	
Telephone: 0300 456 2370	
Facsimile: 0300 456 2365	
Minicom: 0300 456 2364	
Website: www.pohwer.net	
Email: Liz.Connor@pohwer.net <http://Liz.Connor@pohwer.net/> 	
	
	
	
	
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From: Marie Brown [mailto:mariembrown@hotmail.com] 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <Liz.Connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.  No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.  No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.  I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.  I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7C28a3d4218d644f82d4e008d799a4be7e%7Cc0902d3c889742b8ace263e3b6e1f274%7C0%7C0%7C637146805216694281&sdata=ByxGQp1DXbPQOmX2%2B4Wq5WmbaBoGsJbaIENiid6yR6g%3D&reserved=0> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> >
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Cc: Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7C28a3d4218d644f82d4e008d799a4be7e%7Cc0902d3c889742b8ace263e3b6e1f274%7C0%7C0%7C637146805216694281&sdata=LeCYCJjCUIan99Yn%2FCsRnjc48AMGZTy7oeqt7lbwIGI%3D&reserved=0> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> >; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; alex.rankin@aspire.org.uk <mailto:alex.rankin@aspire.org.uk> 
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7C28a3d4218d644f82d4e008d799a4be7e%7Cc0902d3c889742b8ace263e3b6e1f274%7C0%7C0%7C637146805216704236&sdata=xjuHdzWxybw%2B%2FqismYfotyXGTeB3mmf%2FSo3BZbuxQeU%3D&reserved=0> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Liz Connor <Liz.Connor@pohwer.net>

CC

Marie Brown <mariembrown@hotmail.com>

BCC

—

Named attachments

image008.jpg; image007.png; image006.png; image005.png; image004.jpg; image003.jpg; image002.jpg; image001.jpg

Good morning, 

 

Apologies for the delayed response. 

 

I have discussed the outcome with Marie following her request for temporary accommodation. At first it was denied by myself and a Neighbourhood Officer. I then discussed the case further with my manager who also denied the request due to the same reasonings seen below in the emails. We are currently in the process of discussing the case with the allocations manager for further clarification. Once a discussion has taken place and an outcome has been reached I will be in contact with Marie to advise. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Liz Connor <Liz.Connor@pohwer.net> 
Sent: 24 January 2020 16:10
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Marie Brown <mariembrown@hotmail.com>
Subject: FW: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Hi Marnie, 

 

I wonder if you are able to give me an update on the current situation for the above, 

I look forward to hearing from you. 

Regards

Liz

 

 

Liz Connor​

Community and Care Act Advocate

P.O Box 14043

, 

Birmingham

, 

B69BL

Telephone: 0300 456 2370

Facsimile: 0300 456 2365

Minicom: 0300 456 2364

Website: www.pohwer.net

Email: Liz.Connor@pohwer.net <http://Liz.Connor@pohwer.net/> 









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From: Marie Brown [mailto:mariembrown@hotmail.com] 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <Liz.Connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7C28a3d4218d644f82d4e008d799a4be7e%7Cc0902d3c889742b8ace263e3b6e1f274%7C0%7C0%7C637146805216694281&sdata=ByxGQp1DXbPQOmX2%2B4Wq5WmbaBoGsJbaIENiid6yR6g%3D&reserved=0> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> >
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Cc: Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7C28a3d4218d644f82d4e008d799a4be7e%7Cc0902d3c889742b8ace263e3b6e1f274%7C0%7C0%7C637146805216694281&sdata=LeCYCJjCUIan99Yn%2FCsRnjc48AMGZTy7oeqt7lbwIGI%3D&reserved=0> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> >; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >
Cc: Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; alex.rankin@aspire.org.uk <mailto:alex.rankin@aspire.org.uk> 
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7C28a3d4218d644f82d4e008d799a4be7e%7Cc0902d3c889742b8ace263e3b6e1f274%7C0%7C0%7C637146805216704236&sdata=xjuHdzWxybw%2B%2FqismYfotyXGTeB3mmf%2FSo3BZbuxQeU%3D&reserved=0> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

IMG_20200202_184434.jpg; image001.jpg

Hi Marnie,

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.


Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 
 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

2020 02 14 Surgery and pre op dates-protected.pdf; image001.jpg

Good morning Marnie,

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.


You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

If not I would really appreciate it if you could please follow up on both of these items?

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

The password is: PosteriorDecompression

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 
 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

image001.jpg

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image001.jpg

Hi Marnie,
thank you for the update, I'll chase up Sandwell Assist tomorrow regarding the intercom and again state that expecting me to manage those stairs with crutches or a walking frame is a health and safety nightmare.

These letters (a pre op and a surgical procedure on the 26th) in addition ​to all the other information I have provided for her should be more than sufficient for the OT to understand that I am barely able to walk, that my condition is degenerative and therefore getting progressively worse, and this surgery is only being done because all other treatment options  (including the last surgical procedure I gave you the paperwork for) have failed to slow the progress of the degeneration of my spine.  Her only question at this point should have been which surgical procedure am I having this time?  Because of this, could I please request the OT's Health and Care Professionals registration number and her name to facilitate a formal complaint to the HCPC?

There have not been any 2 bedroom ground floor flats within the Oldbury Health Centre catchment area for me to bid on, but if I were able to bid on properties for age 45, 50 and 55 I would have been able to place bids most weeks as there have been two bedroom ground floor properties available in that area for older age groups.  As I have explained multiple times as well as provided documentary evidence to support, I have complex mental and physical challenges which require support from multiple agencies and workers.  If I move outside of my GP catchment area I will have to change GP, and by default ALL of my support workers would have to change because they are linked to GP surgeries.  I cannot change all of my support workers in one go, the MH challenges of that would be devastating especially on top of dealing with living a floor below the man who literally ruined my life with zero consequences.

Therefore the only way I can bid on suitable ground floor properties is to have the age restrictions for some or all of these groups removed and place bids on those properties for people age 45, 50, 55, 60 or 65.  I moved into this 40+ block at the age of 34 and there is a family with a 7 year old child living on the ground floor.  The 40+ block next door houses at least 3 families that I know of, in short the age restrictions on SMBC properties is demonstrably flexible so I'm confused that when I have been harassed, threatened with death, assaulted and left with a life long disability, and am begging to move away from my attacker you are being so inflexible on this age restriction when the lowest age change is just SIX MONTHS from my actual age.  

I would appreciate it if you could please provide the requested information (name and registration number of the OT) within 14 days.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 
 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Aspire Law Christine Dowling"

BCC

—

Named attachments

None visible

Good Morning Marnie,

On 20/02/2020 I requested the name and HCPC registration number of the OT involved in making decisions on my living situation and the types of property that are suitable for me to live in, this is information I am legally entitled to and require to progress raising a concern with the governing body.

As the 14 days I initially allowed have now expired I now request this information by the end of the day on Monday 9th March 2020.

Many thanks,
Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Aspire Law Christine Dowling <christine.dowling@aspirelaw.co.uk>

BCC

—

Named attachments

image001.jpg

Good morning Marie

 

Apologies for the delayed response. As I don’t have access to that information I had sent your request to the allocations team. They are looking in to the request and I am awaiting their response. Once I hear back I will update you accordingly. Please be assured the matter is in hand. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 08 March 2020 08:57
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Aspire Law Christine Dowling <christine.dowling@aspirelaw.co.uk>
Subject: Name and HCPC Registration number of the OT

 

Good Morning Marnie,

 

On 20/02/2020 I requested the name and HCPC registration number of the OT involved in making decisions on my living situation and the types of property that are suitable for me to live in, this is information I am legally entitled to and require to progress raising a concern with the governing body.

 

As the 14 days I initially allowed have now expired I now request this information by the end of the day on Monday 9th March 2020.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good Morning Marie,

 

I have logged this on our systems as ASB, despite your request, as I am satisfied that it is. The log number is 57745.

 

Would you please clarify all of the residents that you can who were engaging in this activity?

 

Additionally, you should also be calling the Police in circumstance like these because they may attend and move people on, which is the safest thing to do for all concerned, including yourself.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 April 2020 17:05
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Gina Meek <g.birch@west-midlands.pnn.police.uk>
Subject: Gardening Gatherings

 

Good afternoon,

 

Last week and again today Mrs Davis has had several family members over to visit. Angie, Angies daughter and grandchildren, working on the garden, last week they made a party of it with Carl too.  I didn’t complain because frankly I hope they catch Covid-19 it will certainly make my life less stressful, however having been cooped up for weeks it is frustrating to have them bringing god knows what contaminates from goodness knows where.

 

I’ve just been out to politely ask them if they are taking precautions like wiping down the door handles during lockdown and received a load of verbal abuse.  I recorded the conversation on my mobile phone having first informed Angie I was recording it and clearly held up the phone.  I wasn’t being nasty or even asking them to stop.  I just explained that several of us in this building are having to self-isolate but their coming over makes that redundant if they are not wiping down door handles etc.  And I asked if they are doing that (wiping down the surfaces they have touched before they leave?)

 

Angie called me a saddo (if I were asking them to stop/go away etc fair enough,) accused me of going into a cupboard and twice doing something to the buzzers using verbal abuse.  (I’ve been downstairs only when accompanied for weeks due to my back so I genuinely have no idea what she is talking about and have witnesses to anything that I do when down stairs or outside)

Angies daughter shouted at me to go and fuck right off.  The rest of the family then joined in harassing me when all I was asking is: Are they wiping down the door handles etc to avoid cross contamination as we have no idea where they have all been?

 

All I was asking, and still want to know, is that they are considering the residents when they all visit and taking precautions like wiping down the door handles etc.  Angie used it as an excuse to complain about my carers coming claiming she has to let them in (I have a keysafe that my visitors use.)  I’m writing to ask either of you can just ask them to wipe down the door handles etc before they leave when they come in such large numbers.  It’s impossible to speak to Angie as instead of answering the question asked (no matter how polite and upfront I try to be) she just starts shouting nonsense about the buzzer, then about carers visiting etc, and gets abusive.  I’ve been stuck here, inside for weeks because I’ve been told I’m too vulnerable to go out even with the carers and they can no longer even help me get to the canal to feed the ducks, there is no point going through all this only to get the virus trying to take the trash down…

 

This isn’t an ASB complaint, it’s a request for help to communicate and just be sure they are thinking of others.

 

I understand things are crazy busy right now and if you can’t help, I’ll try again, but if I get abuse again I will make a formal complaint, just trying to stay safe and keep the other tenants safe.

 

Regards,

Marie Brown

34 Groveland Road.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image001.jpg

Hi Marnie,

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

Sandwell Council are sending such mixed signals on my disability.  For example:

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.	 Housing Department assessment says I'm fine in this unadapted flat.	 
The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.	 Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)	 
Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.	 Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.	 
Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode	 Housing Department  "OT" states this place is acceptable based on a paperbased assessment	 
Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)	 Ditto above	 
I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue	 Ditto above.	 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?


Regards,

Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 
 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

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Good afternoon Marie

 

It’s no bother at all, I hope you are feeling well.

 

I know you’ve had a few issues raised recently and have been working with Jennifer Hopcutt. With regards to the Sandwell Access response I can’t comment much on these outcomes. 

 

At current we do have a bidding cycle active. This is running in a 2 week cycle – one week advertising and one week allocating the properties. This bidding cycle is only available for those with priority to move. As you are currently in Band 2 priority with a need to move on medical grounds this bidding cycle applies to you, therefore you are eligible to place bids.

 

I have looked at the properties available from today under your application. I have taken in to consideration your need for ground floor and to remain in your GP catchment area. I have found one property available – Ground floor One Bedroom on Oldbury Road Rowley Regis. I have asked allocations what the bathing facilities are like and am awaiting their response. Please feel free to log in online to your bidding account and have a look in to the bidding system yourself to see if there is anything I have missed. If anything is suitable please place your bids and we will be in contact if an offer can be made – please be aware as previously mentioned this process will take a little longer than usual. 

 

If I could also remind you that it was agreed that you were able to move on a temporary basis to a property founded by Aspire. Last update I had from this, they were unsure if last mentioned property was still available and it was a bad time to move as it was just before your operation. If you still wish to continue with this please contact Aspire to discuss available properties. 

 

I do apologise with the current situation there is not much else I can do to assist however I hope the above gives you sure reassurance that the possibility of moving is still available at this time. If you need any assistance with the bidding please let me know

 

Kind regards – Take care!

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 27 April 2020 13:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

 

Sandwell Council are sending such mixed signals on my disability.  For example:

 

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.

Housing Department assessment says I'm fine in this unadapted flat.

The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.

Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)

Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.

Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.

Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode

Housing Department  "OT" states this place is acceptable based on a paperbased assessment

Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)

Ditto above

I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue

Ditto above.

 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

 

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

 

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

 

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

 

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image001.jpg

Hi Marnie, 

I have stayed in touch with Joslyn regarding the Coventry flat and I accepted it on a Tuesday but Lockdown began that Friday and it's been a struggle to try to liaise with GP's and Social Services in Coventry to ensure my care needs would be met if I move there during lockdown.  She was liaising with SIA who were supporting with that due to their specialisation with those enquiries but those people have been furloughed.  I am not even worried about remaining within my GP area at this stage and have stated I'll take any Aspire property wherever it is, the challenges would be the same anywhere but at least I'd be able to manoeuvre this chair without bouncing off doorframes and radiators.  

If the property you mentioned can accommodate my wheelchair I'm willing to take it though I don't know where my carers would sleep.  I can't ask social services for any more support it's already costing £57.83 per week which is all of my PIP making it impossible for me to purchase any more of the equipment I need.  I have been advised to try to crowdsource a more suitable wheelchair as I can't possibly save up for one now.

I have just logged in and bid on a 2 bed ground floor flat in Walsall, I'd have to just figure GP and Care out if accepted.  But I have the same concern about this property, if I move in would Sandwell ACCESS allow me to use my chair to remain independent or would they just expect me to stay in my bedroom and have a commode?

I'm currently trying to reach crisis team to ask about respite because I'm struggling to cope, this is all too much.  If the flat you mentioned can let me use my chair i'll go there but I dont' know how to pay for the extra care I'll need to replace the support my family provide when Mum and Adam sleep over.  Mum can't sleep in my room she snores and keeps me up all night, does it have parking for a caravan?  We have discussed purchasing a second hand caravan (my Mum) and parking it outside so she can sleep in there but we wouldn't want to park it on the street.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 April 2020 1:50 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 
 

Good afternoon Marie

 

It’s no bother at all, I hope you are feeling well.

 

I know you’ve had a few issues raised recently and have been working with Jennifer Hopcutt. With regards to the Sandwell Access response I can’t comment much on these outcomes. 

 

At current we do have a bidding cycle active. This is running in a 2 week cycle – one week advertising and one week allocating the properties. This bidding cycle is only available for those with priority to move. As you are currently in Band 2 priority with a need to move on medical grounds this bidding cycle applies to you, therefore you are eligible to place bids.

 

I have looked at the properties available from today under your application. I have taken in to consideration your need for ground floor and to remain in your GP catchment area. I have found one property available – Ground floor One Bedroom on Oldbury Road Rowley Regis. I have asked allocations what the bathing facilities are like and am awaiting their response. Please feel free to log in online to your bidding account and have a look in to the bidding system yourself to see if there is anything I have missed. If anything is suitable please place your bids and we will be in contact if an offer can be made – please be aware as previously mentioned this process will take a little longer than usual. 

 

If I could also remind you that it was agreed that you were able to move on a temporary basis to a property founded by Aspire. Last update I had from this, they were unsure if last mentioned property was still available and it was a bad time to move as it was just before your operation. If you still wish to continue with this please contact Aspire to discuss available properties. 

 

I do apologise with the current situation there is not much else I can do to assist however I hope the above gives you sure reassurance that the possibility of moving is still available at this time. If you need any assistance with the bidding please let me know

 

Kind regards – Take care!

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 27 April 2020 13:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

 

Sandwell Council are sending such mixed signals on my disability.  For example:

 

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.

Housing Department assessment says I'm fine in this unadapted flat.

The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.

Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)

Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.

Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.

Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode

Housing Department  "OT" states this place is acceptable based on a paperbased assessment

Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)

Ditto above

I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue

Ditto above.

 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

 

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

 

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

 

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

 

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

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Hello Marie

 

The allocations team have confirmed if the property is wheelchair accessible then it would advised in the property description. Please look for this in the description of each property on the bidding cycle. 

 

If you wanted a caravan on the drive you would need to request this to the area manager. If the land is communal this would not be allowed however if you had your own drive it would be management decision if you would be allowed this or not. I would advise just to focus on 2 bedroom properties if the additional bedroom is essential for carers to stay over. 

 

If you are offered the property is Walsall then you would need to contact Sandwell Assist at that time to discuss adaptions and requirements in that property. 

 

Just so I can get up to date with your current circumstances, has the hospital advised you to use a wheelchair? Is this following your operation or is this something you now have to continue to use? As this is new information it may be that we conduct a review on your application to ensure your medical assessment is up to date with your current circumstances. Do you have any recent GP/hospital letters that detail your current conditions? If so are you able to send these to me so the medical panel can review your medical assessment and adjust your recommended property type so that we can ensure we find you a suitable property. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 30 April 2020 08:52
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie, 

 

I have stayed in touch with Joslyn regarding the Coventry flat and I accepted it on a Tuesday but Lockdown began that Friday and it's been a struggle to try to liaise with GP's and Social Services in Coventry to ensure my care needs would be met if I move there during lockdown.  She was liaising with SIA who were supporting with that due to their specialisation with those enquiries but those people have been furloughed.  I am not even worried about remaining within my GP area at this stage and have stated I'll take any Aspire property wherever it is, the challenges would be the same anywhere but at least I'd be able to manoeuvre this chair without bouncing off doorframes and radiators.  

 

If the property you mentioned can accommodate my wheelchair I'm willing to take it though I don't know where my carers would sleep.  I can't ask social services for any more support it's already costing £57.83 per week which is all of my PIP making it impossible for me to purchase any more of the equipment I need.  I have been advised to try to crowdsource a more suitable wheelchair as I can't possibly save up for one now.

 

I have just logged in and bid on a 2 bed ground floor flat in Walsall, I'd have to just figure GP and Care out if accepted.  But I have the same concern about this property, if I move in would Sandwell ACCESS allow me to use my chair to remain independent or would they just expect me to stay in my bedroom and have a commode?

 

I'm currently trying to reach crisis team to ask about respite because I'm struggling to cope, this is all too much.  If the flat you mentioned can let me use my chair i'll go there but I dont' know how to pay for the extra care I'll need to replace the support my family provide when Mum and Adam sleep over.  Mum can't sleep in my room she snores and keeps me up all night, does it have parking for a caravan?  We have discussed purchasing a second hand caravan (my Mum) and parking it outside so she can sleep in there but we wouldn't want to park it on the street.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 April 2020 1:50 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good afternoon Marie

 

It’s no bother at all, I hope you are feeling well.

 

I know you’ve had a few issues raised recently and have been working with Jennifer Hopcutt. With regards to the Sandwell Access response I can’t comment much on these outcomes. 

 

At current we do have a bidding cycle active. This is running in a 2 week cycle – one week advertising and one week allocating the properties. This bidding cycle is only available for those with priority to move. As you are currently in Band 2 priority with a need to move on medical grounds this bidding cycle applies to you, therefore you are eligible to place bids.

 

I have looked at the properties available from today under your application. I have taken in to consideration your need for ground floor and to remain in your GP catchment area. I have found one property available – Ground floor One Bedroom on Oldbury Road Rowley Regis. I have asked allocations what the bathing facilities are like and am awaiting their response. Please feel free to log in online to your bidding account and have a look in to the bidding system yourself to see if there is anything I have missed. If anything is suitable please place your bids and we will be in contact if an offer can be made – please be aware as previously mentioned this process will take a little longer than usual. 

 

If I could also remind you that it was agreed that you were able to move on a temporary basis to a property founded by Aspire. Last update I had from this, they were unsure if last mentioned property was still available and it was a bad time to move as it was just before your operation. If you still wish to continue with this please contact Aspire to discuss available properties. 

 

I do apologise with the current situation there is not much else I can do to assist however I hope the above gives you sure reassurance that the possibility of moving is still available at this time. If you need any assistance with the bidding please let me know

 

Kind regards – Take care!

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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________________________________

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 27 April 2020 13:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

 

Sandwell Council are sending such mixed signals on my disability.  For example:

 

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.

Housing Department assessment says I'm fine in this unadapted flat.

The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.

Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)

Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.

Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.

Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode

Housing Department  "OT" states this place is acceptable based on a paperbased assessment

Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)

Ditto above

I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue

Ditto above.

 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

 

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

 

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

 

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

 

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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________________________________

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Jennifer Mannix"

BCC

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Named attachments

image001.jpg

Hi Marnie,

this isn't new information, Aspire have explained this, I have explained this, my physio has even called and explained this.  I have given authorisation for my GP, Surgeon/specialist, physio, CPN and social worker to be consulted so that a better understanding of my MH and physical health diagnosis and prognosis can be obtained independently.

All required information has been provided it just clearly isn't being understood.  I'm copying in my CPN so she is aware of why I give up, this is impossible, no amount of mindfulness can help with this situation.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 30 April 2020 11:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 
 

Hello Marie

 

The allocations team have confirmed if the property is wheelchair accessible then it would advised in the property description. Please look for this in the description of each property on the bidding cycle. 

 

If you wanted a caravan on the drive you would need to request this to the area manager. If the land is communal this would not be allowed however if you had your own drive it would be management decision if you would be allowed this or not. I would advise just to focus on 2 bedroom properties if the additional bedroom is essential for carers to stay over. 

 

If you are offered the property is Walsall then you would need to contact Sandwell Assist at that time to discuss adaptions and requirements in that property. 

 

Just so I can get up to date with your current circumstances, has the hospital advised you to use a wheelchair? Is this following your operation or is this something you now have to continue to use? As this is new information it may be that we conduct a review on your application to ensure your medical assessment is up to date with your current circumstances. Do you have any recent GP/hospital letters that detail your current conditions? If so are you able to send these to me so the medical panel can review your medical assessment and adjust your recommended property type so that we can ensure we find you a suitable property. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 30 April 2020 08:52
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie, 

 

I have stayed in touch with Joslyn regarding the Coventry flat and I accepted it on a Tuesday but Lockdown began that Friday and it's been a struggle to try to liaise with GP's and Social Services in Coventry to ensure my care needs would be met if I move there during lockdown.  She was liaising with SIA who were supporting with that due to their specialisation with those enquiries but those people have been furloughed.  I am not even worried about remaining within my GP area at this stage and have stated I'll take any Aspire property wherever it is, the challenges would be the same anywhere but at least I'd be able to manoeuvre this chair without bouncing off doorframes and radiators.  

 

If the property you mentioned can accommodate my wheelchair I'm willing to take it though I don't know where my carers would sleep.  I can't ask social services for any more support it's already costing £57.83 per week which is all of my PIP making it impossible for me to purchase any more of the equipment I need.  I have been advised to try to crowdsource a more suitable wheelchair as I can't possibly save up for one now.

 

I have just logged in and bid on a 2 bed ground floor flat in Walsall, I'd have to just figure GP and Care out if accepted.  But I have the same concern about this property, if I move in would Sandwell ACCESS allow me to use my chair to remain independent or would they just expect me to stay in my bedroom and have a commode?

 

I'm currently trying to reach crisis team to ask about respite because I'm struggling to cope, this is all too much.  If the flat you mentioned can let me use my chair i'll go there but I dont' know how to pay for the extra care I'll need to replace the support my family provide when Mum and Adam sleep over.  Mum can't sleep in my room she snores and keeps me up all night, does it have parking for a caravan?  We have discussed purchasing a second hand caravan (my Mum) and parking it outside so she can sleep in there but we wouldn't want to park it on the street.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 April 2020 1:50 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good afternoon Marie

 

It’s no bother at all, I hope you are feeling well.

 

I know you’ve had a few issues raised recently and have been working with Jennifer Hopcutt. With regards to the Sandwell Access response I can’t comment much on these outcomes. 

 

At current we do have a bidding cycle active. This is running in a 2 week cycle – one week advertising and one week allocating the properties. This bidding cycle is only available for those with priority to move. As you are currently in Band 2 priority with a need to move on medical grounds this bidding cycle applies to you, therefore you are eligible to place bids.

 

I have looked at the properties available from today under your application. I have taken in to consideration your need for ground floor and to remain in your GP catchment area. I have found one property available – Ground floor One Bedroom on Oldbury Road Rowley Regis. I have asked allocations what the bathing facilities are like and am awaiting their response. Please feel free to log in online to your bidding account and have a look in to the bidding system yourself to see if there is anything I have missed. If anything is suitable please place your bids and we will be in contact if an offer can be made – please be aware as previously mentioned this process will take a little longer than usual. 

 

If I could also remind you that it was agreed that you were able to move on a temporary basis to a property founded by Aspire. Last update I had from this, they were unsure if last mentioned property was still available and it was a bad time to move as it was just before your operation. If you still wish to continue with this please contact Aspire to discuss available properties. 

 

I do apologise with the current situation there is not much else I can do to assist however I hope the above gives you sure reassurance that the possibility of moving is still available at this time. If you need any assistance with the bidding please let me know

 

Kind regards – Take care!

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 27 April 2020 13:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

 

Sandwell Council are sending such mixed signals on my disability.  For example:

 

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.

Housing Department assessment says I'm fine in this unadapted flat.

The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.

Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)

Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.

Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.

Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode

Housing Department  "OT" states this place is acceptable based on a paperbased assessment

Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)

Ditto above

I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue

Ditto above.

 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

 

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

 

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

 

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

 

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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________________________________

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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________________________________

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From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Mannix <jennifer.mannix@nhs.net>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good morning Marie

 

I do apologise it wasn’t my intention to cause you stress through this

 

The last documents we had in relation to your condition was when the medical assessment was carried out October 2019 and when you sent me the documents again to request for the age label December 2019/January 2020. These documents were before your last operation. Following these documents it was recommended by our Occupational Therapist that you would require 

“ground floor property, preferably with a step up or level access shower, or a bath with equipment”

 

The documents provided previously did explain your medical conditions which resulted in priority being awarded with the above recommendation. There was no mention of wheelchair use. If you are able to get an updated doctors letter with your current conditions and stating you are now a wheelchair user we will be able to review your medical priority. Following this review we will be able to assess this information and change the recommendation to a suitable wheelchair access property so that this meets your needs. 

 

Unfortunately, you will need to source this letter from your involved medical professionals, we are not able to request for this on your behalf. I’m aware with the current situation this may take longer than usual but as soon as you can get a letter explaining your current circumstances we will then be able to carry out the review for wheelchair access properties. 

 

If you need any further assistance or guidance please don’t hesitate to ask. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 May 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Jennifer Mannix <jennifer.mannix@nhs.net>
Subject: Re: age label enquiry

 

Hi Marnie,

 

this isn't new information, Aspire have explained this, I have explained this, my physio has even called and explained this.  I have given authorisation for my GP, Surgeon/specialist, physio, CPN and social worker to be consulted so that a better understanding of my MH and physical health diagnosis and prognosis can be obtained independently.

 

All required information has been provided it just clearly isn't being understood.  I'm copying in my CPN so she is aware of why I give up, this is impossible, no amount of mindfulness can help with this situation.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 30 April 2020 11:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Hello Marie

 

The allocations team have confirmed if the property is wheelchair accessible then it would advised in the property description. Please look for this in the description of each property on the bidding cycle. 

 

If you wanted a caravan on the drive you would need to request this to the area manager. If the land is communal this would not be allowed however if you had your own drive it would be management decision if you would be allowed this or not. I would advise just to focus on 2 bedroom properties if the additional bedroom is essential for carers to stay over. 

 

If you are offered the property is Walsall then you would need to contact Sandwell Assist at that time to discuss adaptions and requirements in that property. 

 

Just so I can get up to date with your current circumstances, has the hospital advised you to use a wheelchair? Is this following your operation or is this something you now have to continue to use? As this is new information it may be that we conduct a review on your application to ensure your medical assessment is up to date with your current circumstances. Do you have any recent GP/hospital letters that detail your current conditions? If so are you able to send these to me so the medical panel can review your medical assessment and adjust your recommended property type so that we can ensure we find you a suitable property. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 30 April 2020 08:52
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie, 

 

I have stayed in touch with Joslyn regarding the Coventry flat and I accepted it on a Tuesday but Lockdown began that Friday and it's been a struggle to try to liaise with GP's and Social Services in Coventry to ensure my care needs would be met if I move there during lockdown.  She was liaising with SIA who were supporting with that due to their specialisation with those enquiries but those people have been furloughed.  I am not even worried about remaining within my GP area at this stage and have stated I'll take any Aspire property wherever it is, the challenges would be the same anywhere but at least I'd be able to manoeuvre this chair without bouncing off doorframes and radiators.  

 

If the property you mentioned can accommodate my wheelchair I'm willing to take it though I don't know where my carers would sleep.  I can't ask social services for any more support it's already costing £57.83 per week which is all of my PIP making it impossible for me to purchase any more of the equipment I need.  I have been advised to try to crowdsource a more suitable wheelchair as I can't possibly save up for one now.

 

I have just logged in and bid on a 2 bed ground floor flat in Walsall, I'd have to just figure GP and Care out if accepted.  But I have the same concern about this property, if I move in would Sandwell ACCESS allow me to use my chair to remain independent or would they just expect me to stay in my bedroom and have a commode?

 

I'm currently trying to reach crisis team to ask about respite because I'm struggling to cope, this is all too much.  If the flat you mentioned can let me use my chair i'll go there but I dont' know how to pay for the extra care I'll need to replace the support my family provide when Mum and Adam sleep over.  Mum can't sleep in my room she snores and keeps me up all night, does it have parking for a caravan?  We have discussed purchasing a second hand caravan (my Mum) and parking it outside so she can sleep in there but we wouldn't want to park it on the street.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 April 2020 1:50 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good afternoon Marie

 

It’s no bother at all, I hope you are feeling well.

 

I know you’ve had a few issues raised recently and have been working with Jennifer Hopcutt. With regards to the Sandwell Access response I can’t comment much on these outcomes. 

 

At current we do have a bidding cycle active. This is running in a 2 week cycle – one week advertising and one week allocating the properties. This bidding cycle is only available for those with priority to move. As you are currently in Band 2 priority with a need to move on medical grounds this bidding cycle applies to you, therefore you are eligible to place bids.

 

I have looked at the properties available from today under your application. I have taken in to consideration your need for ground floor and to remain in your GP catchment area. I have found one property available – Ground floor One Bedroom on Oldbury Road Rowley Regis. I have asked allocations what the bathing facilities are like and am awaiting their response. Please feel free to log in online to your bidding account and have a look in to the bidding system yourself to see if there is anything I have missed. If anything is suitable please place your bids and we will be in contact if an offer can be made – please be aware as previously mentioned this process will take a little longer than usual. 

 

If I could also remind you that it was agreed that you were able to move on a temporary basis to a property founded by Aspire. Last update I had from this, they were unsure if last mentioned property was still available and it was a bad time to move as it was just before your operation. If you still wish to continue with this please contact Aspire to discuss available properties. 

 

I do apologise with the current situation there is not much else I can do to assist however I hope the above gives you sure reassurance that the possibility of moving is still available at this time. If you need any assistance with the bidding please let me know

 

Kind regards – Take care!

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 27 April 2020 13:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

 

Sandwell Council are sending such mixed signals on my disability.  For example:

 

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.

Housing Department assessment says I'm fine in this unadapted flat.

The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.

Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)

Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.

Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.

Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode

Housing Department  "OT" states this place is acceptable based on a paperbased assessment

Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)

Ditto above

I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue

Ditto above.

 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

 

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

 

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

 

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

 

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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________________________________

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From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

—

BCC

—

Named attachments

image001.jpg

Hi Marnie,

thank you.  I know you didn't know how stressful this has all been for me, my BPD makes my emotional response out of whack with the trigger/stressor - it's something I am working on.  I apologise if my tone is sometimes angry, I do try to moderate it.  I'm stuck.

My GP requires £40 per letter, with 1 for housing, I now need to request four, or try to get multiple types of information for four organisations.  I can't afford it.

The Coventry flat is available and I can move once I set a date, but I can't afford storage for my furniture and I can't afford the movers I'd need to carry my furniture etc.

I have post surgery letters, and I know my physio was requesting another scan but she was a locum so I am currently being assessed by my physio.  My follow up appointment for post surgery was supposed to be this week but has been pushed back to October because of Covid-19.

There really is nothing else I can do.  I can't SEE a doctor.
 
Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 05 May 2020 10:42 AM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Mannix <jennifer.mannix@nhs.net>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: age label enquiry 
 

Good morning Marie

 

I do apologise it wasn’t my intention to cause you stress through this

 

The last documents we had in relation to your condition was when the medical assessment was carried out October 2019 and when you sent me the documents again to request for the age label December 2019/January 2020. These documents were before your last operation. Following these documents it was recommended by our Occupational Therapist that you would require 

“ground floor property, preferably with a step up or level access shower, or a bath with equipment”

 

The documents provided previously did explain your medical conditions which resulted in priority being awarded with the above recommendation. There was no mention of wheelchair use. If you are able to get an updated doctors letter with your current conditions and stating you are now a wheelchair user we will be able to review your medical priority. Following this review we will be able to assess this information and change the recommendation to a suitable wheelchair access property so that this meets your needs. 

 

Unfortunately, you will need to source this letter from your involved medical professionals, we are not able to request for this on your behalf. I’m aware with the current situation this may take longer than usual but as soon as you can get a letter explaining your current circumstances we will then be able to carry out the review for wheelchair access properties. 

 

If you need any further assistance or guidance please don’t hesitate to ask. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 May 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Jennifer Mannix <jennifer.mannix@nhs.net>
Subject: Re: age label enquiry

 

Hi Marnie,

 

this isn't new information, Aspire have explained this, I have explained this, my physio has even called and explained this.  I have given authorisation for my GP, Surgeon/specialist, physio, CPN and social worker to be consulted so that a better understanding of my MH and physical health diagnosis and prognosis can be obtained independently.

 

All required information has been provided it just clearly isn't being understood.  I'm copying in my CPN so she is aware of why I give up, this is impossible, no amount of mindfulness can help with this situation.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 30 April 2020 11:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Hello Marie

 

The allocations team have confirmed if the property is wheelchair accessible then it would advised in the property description. Please look for this in the description of each property on the bidding cycle. 

 

If you wanted a caravan on the drive you would need to request this to the area manager. If the land is communal this would not be allowed however if you had your own drive it would be management decision if you would be allowed this or not. I would advise just to focus on 2 bedroom properties if the additional bedroom is essential for carers to stay over. 

 

If you are offered the property is Walsall then you would need to contact Sandwell Assist at that time to discuss adaptions and requirements in that property. 

 

Just so I can get up to date with your current circumstances, has the hospital advised you to use a wheelchair? Is this following your operation or is this something you now have to continue to use? As this is new information it may be that we conduct a review on your application to ensure your medical assessment is up to date with your current circumstances. Do you have any recent GP/hospital letters that detail your current conditions? If so are you able to send these to me so the medical panel can review your medical assessment and adjust your recommended property type so that we can ensure we find you a suitable property. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 30 April 2020 08:52
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie, 

 

I have stayed in touch with Joslyn regarding the Coventry flat and I accepted it on a Tuesday but Lockdown began that Friday and it's been a struggle to try to liaise with GP's and Social Services in Coventry to ensure my care needs would be met if I move there during lockdown.  She was liaising with SIA who were supporting with that due to their specialisation with those enquiries but those people have been furloughed.  I am not even worried about remaining within my GP area at this stage and have stated I'll take any Aspire property wherever it is, the challenges would be the same anywhere but at least I'd be able to manoeuvre this chair without bouncing off doorframes and radiators.  

 

If the property you mentioned can accommodate my wheelchair I'm willing to take it though I don't know where my carers would sleep.  I can't ask social services for any more support it's already costing £57.83 per week which is all of my PIP making it impossible for me to purchase any more of the equipment I need.  I have been advised to try to crowdsource a more suitable wheelchair as I can't possibly save up for one now.

 

I have just logged in and bid on a 2 bed ground floor flat in Walsall, I'd have to just figure GP and Care out if accepted.  But I have the same concern about this property, if I move in would Sandwell ACCESS allow me to use my chair to remain independent or would they just expect me to stay in my bedroom and have a commode?

 

I'm currently trying to reach crisis team to ask about respite because I'm struggling to cope, this is all too much.  If the flat you mentioned can let me use my chair i'll go there but I dont' know how to pay for the extra care I'll need to replace the support my family provide when Mum and Adam sleep over.  Mum can't sleep in my room she snores and keeps me up all night, does it have parking for a caravan?  We have discussed purchasing a second hand caravan (my Mum) and parking it outside so she can sleep in there but we wouldn't want to park it on the street.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 April 2020 1:50 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good afternoon Marie

 

It’s no bother at all, I hope you are feeling well.

 

I know you’ve had a few issues raised recently and have been working with Jennifer Hopcutt. With regards to the Sandwell Access response I can’t comment much on these outcomes. 

 

At current we do have a bidding cycle active. This is running in a 2 week cycle – one week advertising and one week allocating the properties. This bidding cycle is only available for those with priority to move. As you are currently in Band 2 priority with a need to move on medical grounds this bidding cycle applies to you, therefore you are eligible to place bids.

 

I have looked at the properties available from today under your application. I have taken in to consideration your need for ground floor and to remain in your GP catchment area. I have found one property available – Ground floor One Bedroom on Oldbury Road Rowley Regis. I have asked allocations what the bathing facilities are like and am awaiting their response. Please feel free to log in online to your bidding account and have a look in to the bidding system yourself to see if there is anything I have missed. If anything is suitable please place your bids and we will be in contact if an offer can be made – please be aware as previously mentioned this process will take a little longer than usual. 

 

If I could also remind you that it was agreed that you were able to move on a temporary basis to a property founded by Aspire. Last update I had from this, they were unsure if last mentioned property was still available and it was a bad time to move as it was just before your operation. If you still wish to continue with this please contact Aspire to discuss available properties. 

 

I do apologise with the current situation there is not much else I can do to assist however I hope the above gives you sure reassurance that the possibility of moving is still available at this time. If you need any assistance with the bidding please let me know

 

Kind regards – Take care!

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 27 April 2020 13:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

 

Sandwell Council are sending such mixed signals on my disability.  For example:

 

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.

Housing Department assessment says I'm fine in this unadapted flat.

The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.

Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)

Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.

Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.

Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode

Housing Department  "OT" states this place is acceptable based on a paperbased assessment

Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)

Ditto above

I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue

Ditto above.

 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

 

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

 

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

 

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

 

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

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Named attachments

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Good afternoon Marie

 

I have spoken with Aspire and they advised you wanted to accept the Coventry accommodation and just needed to arrange your removals and sort a few things out before agreeing on a date. They advised they would keep me updated on the outcome of this so that I can complete the necessary paperwork form our end. 

 

I appreciate this is hard times as it is let alone needing to pay for the doctors letters. If you want to avoid paying for a doctors letters do you have any one else supporting you who could write a letter , like your physio etc. someone in a position of a medical profession who could confirm your conditions. 

 

Also, if the post-surgery letters detail your conditions then that will suffice as well. All we need are documents that detail your current condition and for someone to advise that you are now using a wheelchair so that we can review your medical assessment and hopefully update your recommendation to a wheelchair accessible property. This doesn’t specifically need to be from the GP as long as who writes it is from a medical background supporting you

 

I hope the above makes sense and opens a few possibilities for you to explore to try and get some more details on your condition. I know this may take a while to get together so please try not to stress too much over this. At current your application is still under Medical Priority and therefore you are still able to bid. Please keep looking on the bidding list for suitable properties. Once you are happy to move temporarily to the Coventry accommodation if you could let me know so that we can begin the process with that. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 05 May 2020 13:39
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

thank you.  I know you didn't know how stressful this has all been for me, my BPD makes my emotional response out of whack with the trigger/stressor - it's something I am working on.  I apologise if my tone is sometimes angry, I do try to moderate it.  I'm stuck.

 

My GP requires £40 per letter, with 1 for housing, I now need to request four, or try to get multiple types of information for four organisations.  I can't afford it.

 

The Coventry flat is available and I can move once I set a date, but I can't afford storage for my furniture and I can't afford the movers I'd need to carry my furniture etc.

 

I have post surgery letters, and I know my physio was requesting another scan but she was a locum so I am currently being assessed by my physio.  My follow up appointment for post surgery was supposed to be this alweek but has been pushed back to October because of Covid-19.

 

There really is nothing else I can do.  I can't SEE a doctor.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 05 May 2020 10:42 AM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Mannix <jennifer.mannix@nhs.net>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: age label enquiry 

 

Good morning Marie

 

I do apologise it wasn’t my intention to cause you stress through this

 

The last documents we had in relation to your condition was when the medical assessment was carried out October 2019 and when you sent me the documents again to request for the age label December 2019/January 2020. These documents were before your last operation. Following these documents it was recommended by our Occupational Therapist that you would require 

“ground floor property, preferably with a step up or level access shower, or a bath with equipment”

 

The documents provided previously did explain your medical conditions which resulted in priority being awarded with the above recommendation. There was no mention of wheelchair use. If you are able to get an updated doctors letter with your current conditions and stating you are now a wheelchair user we will be able to review your medical priority. Following this review we will be able to assess this information and change the recommendation to a suitable wheelchair access property so that this meets your needs. 

 

Unfortunately, you will need to source this letter from your involved medical professionals, we are not able to request for this on your behalf. I’m aware with the current situation this may take longer than usual but as soon as you can get a letter explaining your current circumstances we will then be able to carry out the review for wheelchair access properties. 

 

If you need any further assistance or guidance please don’t hesitate to ask. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 1 – Protect 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 May 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Jennifer Mannix <jennifer.mannix@nhs.net>
Subject: Re: age label enquiry

 

Hi Marnie,

 

this isn't new information, Aspire have explained this, I have explained this, my physio has even called and explained this.  I have given authorisation for my GP, Surgeon/specialist, physio, CPN and social worker to be consulted so that a better understanding of my MH and physical health diagnosis and prognosis can be obtained independently.

 

All required information has been provided it just clearly isn't being understood.  I'm copying in my CPN so she is aware of why I give up, this is impossible, no amount of mindfulness can help with this situation.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 30 April 2020 11:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Hello Marie

 

The allocations team have confirmed if the property is wheelchair accessible then it would advised in the property description. Please look for this in the description of each property on the bidding cycle. 

 

If you wanted a caravan on the drive you would need to request this to the area manager. If the land is communal this would not be allowed however if you had your own drive it would be management decision if you would be allowed this or not. I would advise just to focus on 2 bedroom properties if the additional bedroom is essential for carers to stay over. 

 

If you are offered the property is Walsall then you would need to contact Sandwell Assist at that time to discuss adaptions and requirements in that property. 

 

Just so I can get up to date with your current circumstances, has the hospital advised you to use a wheelchair? Is this following your operation or is this something you now have to continue to use? As this is new information it may be that we conduct a review on your application to ensure your medical assessment is up to date with your current circumstances. Do you have any recent GP/hospital letters that detail your current conditions? If so are you able to send these to me so the medical panel can review your medical assessment and adjust your recommended property type so that we can ensure we find you a suitable property. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 30 April 2020 08:52
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie, 

 

I have stayed in touch with Joslyn regarding the Coventry flat and I accepted it on a Tuesday but Lockdown began that Friday and it's been a struggle to try to liaise with GP's and Social Services in Coventry to ensure my care needs would be met if I move there during lockdown.  She was liaising with SIA who were supporting with that due to their specialisation with those enquiries but those people have been furloughed.  I am not even worried about remaining within my GP area at this stage and have stated I'll take any Aspire property wherever it is, the challenges would be the same anywhere but at least I'd be able to manoeuvre this chair without bouncing off doorframes and radiators.  

 

If the property you mentioned can accommodate my wheelchair I'm willing to take it though I don't know where my carers would sleep.  I can't ask social services for any more support it's already costing £57.83 per week which is all of my PIP making it impossible for me to purchase any more of the equipment I need.  I have been advised to try to crowdsource a more suitable wheelchair as I can't possibly save up for one now.

 

I have just logged in and bid on a 2 bed ground floor flat in Walsall, I'd have to just figure GP and Care out if accepted.  But I have the same concern about this property, if I move in would Sandwell ACCESS allow me to use my chair to remain independent or would they just expect me to stay in my bedroom and have a commode?

 

I'm currently trying to reach crisis team to ask about respite because I'm struggling to cope, this is all too much.  If the flat you mentioned can let me use my chair i'll go there but I dont' know how to pay for the extra care I'll need to replace the support my family provide when Mum and Adam sleep over.  Mum can't sleep in my room she snores and keeps me up all night, does it have parking for a caravan?  We have discussed purchasing a second hand caravan (my Mum) and parking it outside so she can sleep in there but we wouldn't want to park it on the street.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 April 2020 1:50 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good afternoon Marie

 

It’s no bother at all, I hope you are feeling well.

 

I know you’ve had a few issues raised recently and have been working with Jennifer Hopcutt. With regards to the Sandwell Access response I can’t comment much on these outcomes. 

 

At current we do have a bidding cycle active. This is running in a 2 week cycle – one week advertising and one week allocating the properties. This bidding cycle is only available for those with priority to move. As you are currently in Band 2 priority with a need to move on medical grounds this bidding cycle applies to you, therefore you are eligible to place bids.

 

I have looked at the properties available from today under your application. I have taken in to consideration your need for ground floor and to remain in your GP catchment area. I have found one property available – Ground floor One Bedroom on Oldbury Road Rowley Regis. I have asked allocations what the bathing facilities are like and am awaiting their response. Please feel free to log in online to your bidding account and have a look in to the bidding system yourself to see if there is anything I have missed. If anything is suitable please place your bids and we will be in contact if an offer can be made – please be aware as previously mentioned this process will take a little longer than usual. 

 

If I could also remind you that it was agreed that you were able to move on a temporary basis to a property founded by Aspire. Last update I had from this, they were unsure if last mentioned property was still available and it was a bad time to move as it was just before your operation. If you still wish to continue with this please contact Aspire to discuss available properties. 

 

I do apologise with the current situation there is not much else I can do to assist however I hope the above gives you sure reassurance that the possibility of moving is still available at this time. If you need any assistance with the bidding please let me know

 

Kind regards – Take care!

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 27 April 2020 13:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

 

Sandwell Council are sending such mixed signals on my disability.  For example:

 

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.

Housing Department assessment says I'm fine in this unadapted flat.

The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.

Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)

Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.

Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.

Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode

Housing Department  "OT" states this place is acceptable based on a paperbased assessment

Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)

Ditto above

I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue

Ditto above.

 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

 

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

 

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

 

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

 

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

CC

"Jennifer Mannix"

BCC

—

Named attachments

image001.jpg

Coventry: i have applied for a budgeting loan to help with move costs (up to 20 days for response) and I am trying to work out if I can afford storage for my furniture/housewares.

Sandwell: I asked my physio for a letter she said she will email Marnie directly.




Get Outlook for Android <https://aka.ms/ghei36>

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Joslyn Kofi-Opata <joslyn.kofi-opata@aspire.org.uk>

CC

Jennifer Mannix <jennifer.mannix@nhs.net>

BCC

—

Named attachments

image001.jpg

Good morning Marie

 

I hope you are well

 

Thank you for the update on the letter. Once it is received I will request for an urgent reassessment of your medical priority so that we can assess for suitable accommodation for your medical needs. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 May 2020 12:44
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Joslyn Kofi-Opata <joslyn.kofi-opata@aspire.org.uk>
Cc: Jennifer Mannix <jennifer.mannix@nhs.net>
Subject: RE: age label enquiry

 

Coventry: i have applied for a budgeting loan to help with move costs (up to 20 days for response) and I am trying to work out if I can afford storage for my furniture/housewares.

 

Sandwell: I asked my physio for a letter she said she will email Marnie directly.

 

 

 

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>

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Good Morning Miss Brown

 

Thank you for your email.

 

I have forwarded the information to the Allocations team.

 

In regards to your finances have you spoken to a member of the welfare rights team? If not I could do a referral to them for you to look at your benefits/finances?

 

Kind Regards

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 14 May 2020 09:16
To: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Neurologist and Physio details

 

Jen and Marnie

 

I Marie Brown, hereby give authorisation for the following health and social care professionals involved in my care to be contacted by Sandwell Allocations Team in order to discuss my current and future needs in terms of accommodation, services and therapies.

*	My neurologist name is Dr Metcalfe Queen Elizabeth Hospital Birmingham, Mindelsohn Way, Edgbaston, B15 2GW, his secretary is called Kate and can be reached on 01213716878
*	My previous physio (who recommended the chair but couldn't provide one) is Aisha from Icare.  0121 507 2664 ext/option 5
*	My current physio is Trish Edwards, Icare 0121 5072664
*	My GP is Dr Deborah Endersby, Oldbury Health Centre, Albert Street, Oldbury B69 4DE 
*	Social Worker Lisa Fletcher, Sandwell Adult Social Care (01215692266) sandwell_enquiry@sandwell.gov.uk <mailto:sandwell_enquiry@sandwell.gov.uk>  Same number for Sandwell ACCESS who want to replace firedoors and restrict me to my bedroom with a commode rather than provide a safe way for me to use my wheelchair in the flat.
*	Sandwell Council Finance (Billing me £115.66 per fortnight for care calls 3 times per day)
*	Lisa and Lucy, carers, Custom Care 01902 357870

Please note that many of my admin challenges have been since my floating support worker was removed by Sandwell Social Care (Vincent) right after my diagnosis last October.  I appealed this twice, as this was the very time I needed help most, as proven by my complete inability to convey that I was requesting suitable adapted accommodation despite specifically stating that multiple times. My finances are a shambles - I have less than £21 per week for groceries after paying for utilities, care and household bills and trying to apply for a budetting loan which I am finding more challenging than I had anticipated - I tried to do it this weekend but the form keeps resetting.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>

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Good Afternoon Marie

 

I am currently making some enquiries and someone will be in touch with you shortly to discuss this matter.

 

Kind Regards

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 01 July 2020 14:48
To: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Can't get into my flat

 

Hi,

 

I've been paying for a wheelchair adaptable hotel room since the weekend because I couldn't cope at home. I booked it for a week using a PIP back payment.

 

When I logged on to bid this morning there was a message saying I can't bid during this cycle due to an offer?

 

We came back to try to sorry it out but as I can't get upstairs I am currently outside the council house trying to get some help.

 

My family are unable to put me up, my wheelchair won't fit through the doors of my father's or brothers ground floor flat nor my mum's house. Aunt is shielding.

 

For the last few months Ambulance crews have carried me up and down the stairs, I genuinely can't get into my current flat without some sort of assistance with the stairs.

 

I have spoken to Fran who said she will ask my housing officer for an urgent call back and also she messaged allocation about this offer. I was discharged from Hallam Street last Thursday so I'm on my own.

 

Can either of you please assist?

 

Regards,

Marie Brown

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

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Good afternoon Miss Brown

 

As discussed over the phone if you could please keep me updated on when you may be removing your furnishings from Groveland Road and when you might be ready to return the keys to the property. Once we’re aware of a date you will be able to return the keys I can then terminate the property. 

 

Good luck with the move and I wish you all the luck with your new adventure at Boldmere Court

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

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Good afternoon Miss Brown

 

I hope you are well. 

 

I’m emailing to check how you are getting on with the property. Have you been able to arrange for removals from 34 Groveland Road to the new property?

 

If there’s anything I can do to assist please let me know

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local



 

 

 

From: Marnie Cavell 
Sent: 29 October 2020 12:31
To: 'Marie Brown' <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: 34 Groveland Road - Termination

 

Good afternoon Miss Brown

 

As discussed over the phone if you could please keep me updated on when you may be removing your furnishings from Groveland Road and when you might be ready to return the keys to the property. Once we’re aware of a date you will be able to return the keys I can then terminate the property. 

 

Good luck with the move and I wish you all the luck with your new adventure at Boldmere Court

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Marnie Cavell"

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Hi Marnie and Jennifer,
I'm so sorry I forgot to reply last week. I hope you are well?
The removal van came last Tuesday and we managed to get everything out plus mum cleaned up before leaving Groveland Road. She left the keys in the kitchen drawer as requested and left the spare set in the lock box in the back garden. Code is 2476​.


I had to ask for an extra day at Manifoldia but moved out and cleaned up on Wednesday, I'm now spelt unpackaging my new home.


There are a few teething problems like the toilet not flushing and the bathroom door catch not engaging, which o have been trying to report but both previous properties are empty.


Best regards,
Marie Brown

Sent from my phone, sorry for any typos I missed
________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: Thursday, October 29, 2020 12:31:04 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: 34 Groveland Road - Termination 
 

Good afternoon Miss Brown

 

As discussed over the phone if you could please keep me updated on when you may be removing your furnishings from Groveland Road and when you might be ready to return the keys to the property. Once we’re aware of a date you will be able to return the keys I can then terminate the property. 

 

Good luck with the move and I wish you all the luck with your new adventure at Boldmere Court

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

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Good afternoon Miss Brown

 

Thank you for your response and for leaving the keys. I have terminated your property for Sunday 8th November 2020. 

 

When booking repairs for the new property please log them either online through My Sandwell or by calling us on 0121 569 6000 but please be aware we are only attending to emergency repairs. 

 

Enjoy settling in to your new home! Should you require any further assistance from the Oldbury Team in the meantime please let me know

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 November 2020 08:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: 34 Groveland Road - Termination

 

Hi Marnie and Jennifer,

I'm so sorry I forgot to reply last week. I hope you are well?

The removal van came last Tuesday and we managed to get everything out plus mum cleaned up before leaving Groveland Road. She left the keys in the kitchen drawer as requested and left the spare set in the lock box in the back garden. Code is 2476​.

 

I had to ask for an extra day at Manifoldia but moved out and cleaned up on Wednesday, I'm now spelt unpackaging my new home.

 

There are a few teething problems like the toilet not flushing and the bathroom door catch not engaging, which o have been trying to report but both previous properties are empty.

 

Best regards,

Marie Brown

 

Sent from my phone, sorry for any typos I missed

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: Thursday, October 29, 2020 12:31:04 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: 34 Groveland Road - Termination 

 

Good afternoon Miss Brown

 

As discussed over the phone if you could please keep me updated on when you may be removing your furnishings from Groveland Road and when you might be ready to return the keys to the property. Once we’re aware of a date you will be able to return the keys I can then terminate the property. 

 

Good luck with the move and I wish you all the luck with your new adventure at Boldmere Court

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <MAILER-DAEMON>

To

"Marnie Cavell"

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51 George Road

Oldbury

B68 9LH

 

From: Marie Brown 
Sent: 10 December 2021 11:30 AM
To: Heather Cotterill <heather_cotterill@sandwell.gov.uk>
Subject: FW: Request to Escalate Complaint ref 2899486 to stage two.

 

 

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 30 March 2021 4:10 PM
To: customer_feedback@sandwellcouncil.gov.uk <mailto:customer_feedback@sandwellcouncil.gov.uk> 
Cc: BAILEY, Shaun <shaun.bailey.mp@parliament.uk <mailto:shaun.bailey.mp@parliament.uk> >; Shaun Bailey MP <shaun@shaunbailey.org.uk <mailto:shaun@shaunbailey.org.uk> >; Keyring Michelle <michelle.o'neill@keyring.org>; david_stevens@sandwell.gov.uk <mailto:david_stevens@sandwell.gov.uk> 
Subject: Request to Escalate Complaint ref 2899486 to stage two.

 

Good day,

 

Please find my response to Pardip Singhs letter dated 05/03/2021.

 

Having read this response I am appalled that Mr Singh thinks this letter was an appropriate response to my complaint and it is very clear he made no actual effort to INVESTIGATE how my neighbour was able to harass me for TEN YEARS, why documents I am legally entitled to are not being provided despite the LAW requiring this information be provided to me, or why I was not allowed to put items in the communal areas when my neighbours were allowed to leave everything from coal and firewood to dangerous chemicals in those same spaces.

 

 As a result of the council's inaction to protect me or ensure that this tenant and his friends at number 30 stop harassing me and breaking both his tenancy agreement and a Good Neighbour Agreement I have been PERMANENTLY DISABLED. 

The council were aware of the harassment, they were aware of the assaults occurring, and they were aware this man had threatened my life.  I demand answers as to how this could continue for TEN YEARS, and why I was treated UNEQUALLY to my white neighbours.

 

This is not just going to go away.  Laws were broken, Council Policy and Procedures were ignored, warnings were ignored. Requests for help or safeguarding were ignored, and I am now permanently disabled and have had two surgeries on my spine so far and suffer pain every single day.

Regards,

Marie Brown <http://www.techtime.co.uk> ​

________________________________

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >
Sent: 09 January 2020 2:25 PM
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> >
Subject: Further information 

 

Hi Marnie,

 

the attached documents are NOT encrypted, they are for your information to prove this harassment has been ongoing for years.  There were four assaults then a death threat before the final assault that crippled me, in addition to all the verbal harassment and plant ripping out and harassment of my visitors.  There were also multiple attempts by my family and myself to get safeguarding involved due to the violence and all the agreements that Carl broke over the years.  I also attempted to get a community trigger initiated which would have brought the police, various council departments and other agencies together and revealed just how long Carls behaviour has been a problem, many of my complaints were about issues that affect the whole building - blocking fire exits, storing firewood on his landing, preventing scaffolders from erecting scaffolding, there's even an account by Elaine Baker of how the cleaners wouldn't go up to the top floor because of Carl!

 

Tradesmen going to Carls flat get a list of warnings and many refuse to work on his home at all due to previous encounters.  Whilst council visitors to Carls home get these warnings we tenants do not have that opportunity to prepare ourselves, and this ALL started back in 2010 when I moved in because my mother and I ignored Carls instructions on where we could park and used the street outside of the building (he was trying to reserve that space for his visitors due later.)  This building does not belong to Carl Clift, but the council departments (particularly ASB Team and buildings team) continue to let him do as he pleases, store items where he pleases, and take no action beyond "having a little chat" or meaningless warnings that he KNOWS won't be followed up on because just look at all the agreements he has ignored without consequence.  He still stores wood and other items all over the communal areas- when the rest of us were told to remove everything after another mediation session,  he has a gate across the communal garden and treats that section as his own.

 

Since my diagnosis I have been asking for an explanation as to why no action has been taken - not even as far as clearing the communal areas of stored wood.  But also for an explanation as to how this harassment, violence and threats were allowed to escalate to the point where I'm physically disabled and why Carl Clift was not removed from this building or given an injunction before this happened, and specifically why there is STILL no injunction in place.  I don't care if he is inconvenienced for a few weeks/months while I find suitable accommodation.  I'm inconvenienced - I can't even get into my bathtub with the carers help and the adaptions team won't put in a walk-in shower while I'm on the list to move.

 

In short, I have been asking for protection from Carl Clift, a way to ensure I won't be further injured while I am stuck living here awaiting a move.  I am asking YOU Marnie, to help me with this request or REFER me and forward these documents to the relevant department to ensure I can get an injunction to ensure my safety. 

 

If these documents will help the OT assess the level of stress I am under MH wise whilst living in the same building as Carl please do forward them, but as they are historical and not medical I did not include them in the encrypted folder for the OT, there are already Crisis Team documents showing when they have been involved and why.  The password for the OT is: DesperateSituation

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <OrangeDolphinEgg@outlook.com>

To

"Marnie Cavell"

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Everything you let Carl do to me you will experience.  It's not illegal cause it was ok when it happened to me right? Enjoy.

And if the council take action, I'll be able to show a judge all of the phots of his crap and Mrs Davis crap and Maries crap spread all over the communal areas but corresponsence taking action against me for the smallest thing like a hand grip, or a door that was only put outside my flat because i had to remove it to get a bloody wheelchair through the door!  Council policy clearly states what you SHOULD have done when Carl made the death threat.  If the three of you had followed proper procedure he would not have been in a position to fuck up my spine.  I'm in a wheelchair because you treated me differently and allowed him to terrorise me. You ignored my human rights to a peaceful life for years.  Why should any of you enjoy one now?  

What goes around comes around, but only what Carl did to me, anything else would be illegal.

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <OrangeDolphinEgg@outlook.com>

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Thank you for your email, i am currently away from work and will return Tuesday 4th January 2022. For any urgent enquries please contact the call centre on 0121 368 1166 or email the Oldbury Local Office or West Bromwich Local Office depending on area of enquiry

 

oldbury_local@sandwell.gov.uk

westbromwich_local@sandwell.gov.uk

 

Have a merry Christmas and a fabulous New Year!

 

Kindest regards

 

Marnie Cavell

Neighbourhood Assistant - Oldbury, Oldbury Ward - Monday - Wednesday PM

Neighbourhood Officer - West Bromwich, Newton Ward - Wednesday PM - Friday

From

Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>

To

general@mariebrown.co.uk

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Good Afternoon Marie

 

 

Thank you for updating me on your change in occupants. I have updated your tenancy

 

Should you have any further questions please do not hesitate to contact me

Kind regards

 

Jenny Pointon 

Neighbourhood Officer

Oldbury Local

0121 368 1166

jennifer_pointon@Sandwell.gov.uk

From

general@mariebrown.co.uk

To

jennifer_pointon@sandwell.gov.uk

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2016 09 13 Mediation agreement.pdf; 2016 09 06 Naheed Arshad appeal warning.pdf; 2013 07 10 Outcome of harassment complaint.pdf

Dear Jennifer,

 

Following our conversation on the telephone just now I confirm I understand I cannot put the climbing stones in the communal areas and will install them inside my flat instead.

 

I also confirm that I understand the communal spaces are for the use of all tenants, and that I continue to be happy to share the communal spaces with all other tenants but would appreciate some support from the council to confirm that all the tenants understand this.

 

Attached are the documents I think you need.  I apologise but having read the mediation paperwork again I note that it doesn’t mention not ripping out my plants.  I genuinely believed that was in there as it was discussed and we had to explain to Carl multiple times that the gardens are communal and not his.  But as you can see he was advised in writing five years ago to not rip out my plants etc yet continues to do so.

 

I would really appreciate some support both with this issue and trying to manage my paperwork etc which has been getting into a mess following the loss of my support worker at the end of last year.

 

If you need any further information please let me know.

 

Regards,

Marie Brown

From

Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

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QP9.2-4_8.doc; image001.jpg

Good Afternoon Miss Brown

 

 

As discussed please see the attached Floating Support Referral form

 

 

Should you require any assistance in completing the form please do not hesitate to contact myself

 

 

Kind regards

 

 

Jenny Pointon

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Pointon@sandwell.gov.uk <mailto:Jennifer_Pointon@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

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From

Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

CC

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Named attachments

34 Groveland Road.docx; image001.jpg

Good Morning Miss Brown

 

Thank you for your email. As discussed 

 

*	As stated in your tenancy conditions any alterations you wish to make need to requested in writing. Once received this will be sent to our repairs department who will respond to your enquiry.

 

*	I have sent you a floating support referral form in a separate email.

 

*	I will send a letter to all tenants in the block regarding the communal area

 

*	I will be visiting the area this week to look at the request to plant wild flower seeds in the communal garden

 

*	I  will pass the information you have attached to Evan regarding Anti-Social Behaviour issues 

 

Following our telephone conversation yesterday. Could you please confirm that the camera you have pointing outside the block only covers your balcony and not any communal areas, as agreed in the attached email on 26th August 2016 to comply with Sandwell Councils regulations?

 

Kind regards

 

 

Jenny Pointon

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Pointon@sandwell.gov.uk <mailto:Jennifer_Pointon@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

 

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 07 August 2018 11:45
To: Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>
Subject: Communal Spaces

 

Dear Jennifer,

 

Following our conversation on the telephone just now I confirm I understand I cannot put the climbing stones in the communal areas and will install them inside my flat instead.

 

I also confirm that I understand the communal spaces are for the use of all tenants, and that I continue to be happy to share the communal spaces with all other tenants but would appreciate some support from the council to confirm that all the tenants understand this.

 

Attached are the documents I think you need.  I apologise but having read the mediation paperwork again I note that it doesn’t mention not ripping out my plants.  I genuinely believed that was in there as it was discussed and we had to explain to Carl multiple times that the gardens are communal and not his.  But as you can see he was advised in writing five years ago to not rip out my plants etc yet continues to do so.

 

I would really appreciate some support both with this issue and trying to manage my paperwork etc which has been getting into a mess following the loss of my support worker at the end of last year.

 

If you need any further information please let me know.

 

Regards,

Marie Brown

From

Marie Brown <general@mariebrown.co.uk>

To

Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>

CC

—

BCC

—

Named attachments

IMG_20180814_110313.jpg

Hi Jennifer,


Carl continues to work on this gate and prevent me from entering that side of the garden because he claims it is his.


My cameras are still in the positions Naheed approved and have not been moved. Viewing previous footage and comparing it to recent footage well verify that.


We agreed that you would check if I can plant wild flowers under the fence in the rear communal garden, I am awaiting the decision on that.


I am struggling with the form as it requires more information than I anticipated, my aunt is going to come and help me complete it.


Could you please intervene the construction of this gate, it just reinforces his opinion that the garden is his sole property. 


Best wishes,

Marie Brown


Sent from TypeApp <http://www.typeapp.com/r?b=13467>

From

Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>

To

'Marie Brown' <general@mariebrown.co.uk>

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image001.jpg

Good Afternoon Miss Brown

 

 

Following on from our telephone conversation regarding the below email

 

 

An appointment has been arranged as agreed for Wednesday 22nd September at 10am at Oldbury Local Office with 

 

 

Should this be inconvenient once you have spoken to your Mum please do not hesitate to contact myself

 

Kind regards

 

 

Jenny Pointon

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Pointon@sandwell.gov.uk <mailto:Jennifer_Pointon@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk] 
Sent: 14 August 2018 11:10
To: Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>
Subject: Gate in communal gardens

 

Hi Jennifer,

Carl continues to work on this gate and prevent me from entering that side of the garden because he claims it is his.

My cameras are still in the positions Naheed approved and have not been moved. Viewing previous footage and comparing it to recent footage well verify that.

We agreed that you would check if I can plant wild flowers under the fence in the rear communal garden, I am awaiting the decision on that.

I am struggling with the form as it requires more information than I anticipated, my aunt is going to come and help me complete it.

Could you please intervene the construction of this gate, it just reinforces his opinion that the garden is his sole property. 

Best wishes,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13467>

From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

'Marie Brown' <general@mariebrown.co.uk>

CC

Kay Throssell <kay_throssell@sandwell.gov.uk>, Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: Marie Brown [mailto:general@mariebrown.co.uk] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>; Kay Throssell <kay_throssell@sandwell.gov.uk>
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

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From

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To

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CC

myring.brown@hotmail.co.uk, eve_willis@sandwell.gov.uk, cromptonm@parliament.uk, suzanne_hartwell@cllr.sandwell.org.uk, susan_downing@cllr.sandwell.org.uk, mushtaq_hussain@cllr.sandwell.org.uk, jennifer_pointon@sandwell.gov.uk, 1965s10ux@gmail.com

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Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk> 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk>
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk>; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

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From

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

CC

Naseem Khan <naseem_khan@sandwell.gov.uk>, Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

Naseem Khan <naseem_khan@sandwell.gov.uk>

To

Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>, "'general@mariebrown.co.uk'" <general@mariebrown.co.uk>

CC

Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk>; Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

general@mariebrown.co.uk

To

'Naseem Khan' <naseem_khan@sandwell.gov.uk>, 'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

CC

'Dawn Hart' <dawn_hart@sandwell.gov.uk>, 'Jennifer Hopcutt' <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk> 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>; 'general@mariebrown.co.uk' <general@mariebrown.co.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

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From

Naseem Khan <naseem_khan@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

CC

Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

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From

general@mariebrown.co.uk

To

'Naseem Khan' <naseem_khan@sandwell.gov.uk>, 'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

CC

'Dawn Hart' <dawn_hart@sandwell.gov.uk>, 'Jennifer Hopcutt' <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk> 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

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From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

"general@mariebrown.co.uk" <general@mariebrown.co.uk>

CC

—

BCC

—

Named attachments

None visible

I am currently out of the office until Monday 12th November.  If you have any enquiries please call Dawn Hart on 01213681166 ext 1224 Many Thanks

From

Naseem Khan <naseem_khan@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

CC

Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Marie

 

We are ok with the time and can you meet us in the Oldbury office with your support worker tomorrow at 12.30.

 

Thanks

Naseem Khan

ASB Officer 

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 20 November 2018 05:57
To: Naseem Khan <naseem_khan@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

general@mariebrown.co.uk

To

'Naseem Khan' <naseem_khan@sandwell.gov.uk>, 'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>

CC

'Dawn Hart' <dawn_hart@sandwell.gov.uk>, 'Jennifer Hopcutt' <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Naseem,

 

Sorry I meant my support workers are coming to my home at 12.30 today.  I can make arrangements for my mum or aunt to bring me to the council house another day but I have no means of getting there today. Eve and Sylvia are both due here (CPN and Floating Support).

 

If you can give me a time and day to come to the council house next week I’ll ask family for help to get there.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk> 
Sent: 21 November 2018 11:06 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Marie

 

We are ok with the time and can you meet us in the Oldbury office with your support worker tomorrow at 12.30.

 

Thanks

Naseem Khan

ASB Officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 20 November 2018 05:57
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

Naseem Khan <naseem_khan@sandwell.gov.uk>

To

"'general@mariebrown.co.uk'" <general@mariebrown.co.uk>, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>

CC

Dawn Hart <dawn_hart@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Hi Marie

 

Thank you for your email, can you please attend the Oldbury office on Wednesday 28th November 2018 at 11.00.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk [mailto:general@mariebrown.co.uk] 
Sent: 22 November 2018 10:50
To: Naseem Khan <naseem_khan@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Sorry I meant my support workers are coming to my home at 12.30 today.  I can make arrangements for my mum or aunt to bring me to the council house another day but I have no means of getting there today. Eve and Sylvia are both due here (CPN and Floating Support).

 

If you can give me a time and day to come to the council house next week I’ll ask family for help to get there.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 21 November 2018 11:06 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Marie

 

We are ok with the time and can you meet us in the Oldbury office with your support worker tomorrow at 12.30.

 

Thanks

Naseem Khan

ASB Officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 20 November 2018 05:57
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

general@mariebrown.co.uk

To

'Naseem Khan' <naseem_khan@sandwell.gov.uk>

CC

'Nik J Wooldridge' <nikj_wooldridge@sandwell.gov.uk>, 'Eve Willis' <eve_willis@sandwell.gov.uk>, 'Dawn Hart' <dawn_hart@sandwell.gov.uk>, 'Jennifer Hopcutt' <Jennifer_Hopcutt@sandwell.gov.uk>, 'Gina Meek' <g.meek@west-midlands.pnn.police.uk>

BCC

—

Named attachments

image001.jpg

Hi Naseem,

 

I’m sorry I missed this appointment, I forgot to put it on  my calendar, just checked my emails whilst confirming transport with my mum and saw I have missed it (I thought it was tomorrow.)  Can we please reschedule but with one weeks notice so I can arrange and confirm transport?

 

Also, I’m very happy to report that Carl and I had a congenial conversation yesterday.  It may not sound like much but this is the first genuine attempt he has made to communicate with me without violence, aggression or shouting.  

 

I was having a “good” day and pottering about the flat trying to finish jobs/chores I have started when something happened that prompted me to venture upstairs.  I admit I was carrying my phone recording video (just in case) but when I reached the point on the stairwell where Carl could see me instead of shouting and coming towards me aggressively he apologised profusely assured me it would soon end.  We talked, he invited me into his home to show me a project he is working on in his kitchen, showed me damage done to his alarm and intercom by council workmen and introduced me to an 11 year old cat.  He was worried about the photo/video on my phone but I managed to convey it was “just in case he bullied me” and showed him I deleted it which visibly reduced his anxiety.  

 

This was a completely different Carl, we shook hands about five times during our talk and so I returned the invitation and invited him into my home to show him the project I was working on, and that I have many cordless tools that may aid his kitchen project if he would like to borrow any.  I also conveyed it makes my heart sad when we fight and talking was much better which he understood and again apologised.  I told him I’ve been wanting to sweep/rake up the leaves in the gardens and that I may do it tomorrow (today) but he told me it is supposed to rain all week so they will be too wet.  We communicated for roughly 10 to 15 minutes.

 

This is the first real progress in years.  I’m optimistic we may have turned a corner, in the past conversing with Carl was impossible because he would not try to listen/lipread he would just shout and be aggressive.  It’s also the first time he has apologised to me without someone telling him to.  I slept for eight solid hours last night and feel fairly safe to take my trash downstairs to the bins this morning even though no one is here to escort me.  It will be nice to get all these bags out of here as they are quite pungent.

 

I’ve copied everyone in on this so they can see there has been an improvement, it felt good to be heard and to be able to resolve something with Carl without outside intervention.  I would like to thank you all for your input because this time it seems to be working and I hope Carl and I can continue to communicate positively.

 

Best regards,

Marie Brown

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk> 
Sent: 22 November 2018 11:15 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: il3-ASB Case 13130

 

Hi Marie

 

Thank you for your email, can you please attend the Oldbury office on Wednesday 28th November 2018 at 11.00.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 22 November 2018 10:50
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Sorry I meant my support workers are coming to my home at 12.30 today.  I can make arrangements for my mum or aunt to bring me to the council house another day but I have no means of getting there today. Eve and Sylvia are both due here (CPN and Floating Support).

 

If you can give me a time and day to come to the council house next week I’ll ask family for help to get there.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 21 November 2018 11:06 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Marie

 

We are ok with the time and can you meet us in the Oldbury office with your support worker tomorrow at 12.30.

 

Thanks

Naseem Khan

ASB Officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 20 November 2018 05:57
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

Thursday 22nd at 12.30?  My support worker will be here or I can bring the tablet with the footage into your office and leave it with you.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 13 November 2018 9:33 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear Marie

 

Please give me time and date for next week when we can come to view the footage.

 

Thanks

Naseem Khan

ASB officer 

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 12 November 2018 11:48
To: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Naseem,

 

The footage is available for viewing any time, I have downloaded everything from the memory stick Nik returned.  I am also trying to make my tablet play it so it can all be loaded onto that for viewing at the meeting etc.

 

Regards,

Marie

 

From: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> > 
Sent: 07 November 2018 12:31 PM
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Dear  Marie Brown,

 

Please give me a time a date when we can come to view to footage.

 

Thanks

Naseem Khan 

ASB Officer 

 

From: Nik J Wooldridge 
Sent: 06 November 2018 16:57
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >; Dawn Hart <dawn_hart@sandwell.gov.uk <mailto:dawn_hart@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

I am pleased to hear of this progress. I think it is very good so far and hope things can continue in this way. I am going to be on leave for 3 weeks as of next week so I can ask that one of my colleagues visits you to view the footage.

 

For now though I hope you can continue to enjoy the communal as intended for all residents.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 06 November 2018 07:51
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Hi Nik,

 

Sorry for slow responses, I spent two weeks in respite and came home last Thursday.  I spent some time gardening over the weekend and am very happy to let you know that although Angie and her grandkids approached the building, when she saw me in the garden she diverted to enter through the back door leaving me alone.  Carl wasn’t home at the time, he returned later, but he has not subsequently gone spare (I left it a couple of days before letting you know all is calm here just in case.)

 

This is very positive progress, though I admit I had every cell phone and tablet recording me just in case there was trouble.

 

I’m also very happy to say things have been unusually quiet since I got home.  Usually it’s very noisy (shouting, kids screaming etc) but the past few days have been very peaceful.  I don’t know if that is related to any action you have taken, but it’s a huge improvement and I have been able to relax and enjoy my flat (despite the amount of housework it is taking to get it back into normal tidiness after my low mood.)

 

I will have the footage ready as soon as possible, I have worked out an easy method for you to view it.

 

Best regards and many thanks,

Marie

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 23 October 2018 11:57 AM
To: 'general@mariebrown.co.uk' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Morning Marie,

 

I have pushed the memory stick through your door this morning. You mom was there and answered.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: general@mariebrown.co.uk <mailto:general@mariebrown.co.uk>  [mailto:general@mariebrown.co.uk] 
Sent: 17 October 2018 12:19
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Cc: myring.brown@hotmail.co.uk <mailto:myring.brown@hotmail.co.uk> ; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; cromptonm@parliament.uk <mailto:cromptonm@parliament.uk> ; Suzanne Hartwell <suzanne_hartwell@cllr.sandwell.org.uk <mailto:suzanne_hartwell@cllr.sandwell.org.uk> >; Susan Downing <susan_downing@cllr.sandwell.org.uk <mailto:susan_downing@cllr.sandwell.org.uk> >; Mushtaq Hussain <Mushtaq_Hussain@cllr.sandwell.org.uk <mailto:Mushtaq_Hussain@cllr.sandwell.org.uk> >; jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> ; 1965s10ux@gmail.com <mailto:1965s10ux@gmail.com> 
Subject: RE: il3-ASB Case 13130

 

Good morning Nik,

 

I am copying this email to the office of Adrian Bailey my local MP who hopefully will remember I contacted him when I was trying to return to the employment market and was having trouble getting an assessment to prove I was capable of work related activities.  He was very helpful and supportive and I pray he may be able to look into this eight year harassment situation.

 

My mother has just been harassed by Mrs Davis, her daughter Angela and an unknown male who was visiting Mrs Davis.  A plant/bush outside has been damaged overnight and they were accusing me of doing it.  My mother attempted to tell them I have not left my flat since arriving home yesterday evening when Mrs Davis accused me of moving the bins (which I had not done and can also prove via CCTV).

 

Mrs Davis claims Carl came to her door this morning and stated I had damaged/moved items outside overnight, which has led to this harassment and intimidation of my mother as they are all very angry.  CCTV footage will prove I did not leave my flat during the period these incidents occurred.  I am currently downloading all CCTV camera files from the past three days and have reported the harassment to the police log number 801/1710 Amy PC collar number 59434.

 

By accusing me of cutting this plant Carl has directly caused my mother to be harassed by these three individuals and when I dashed out onto the hall to retrieve my mother who was visibly distressed AND IN TEARS they then harassed me until I told them all to go to hell and dragged my mother away from them dashing back to the relative safety of my home.

 

These levels of harassment and intimidation are not acceptable, especially given the amount of time you have had to deal with this issue and the “Good Neighbour Agreement” which was supposed to remedy this situation and prevent incidents like this.  I will of course provide a full copy of these latest CCTV files to yourselves and the police as soon as I have downloaded them.  I have also just spoken to Eve who asked me to provide you a copy of the previous CCTV files.  The memory stick containing those files was delivered to Sandwell Council house during your sick absence and received by Evan Hughes who should still have them as the memory stick has not been returned to me.

 

Again, I can prove without a shadow of a doubt that neither myself or my mother had left my flat between when I returned home from an emergency GP appointment yesterday (arranged by my support worker because she was concerned about my low mood) and this morning when my mother left to do some shopping for me.

 

I can see a cut bush on the lawn outside but have no knowledge of when it was cut, who cut it or why. 

 

The only other visitors to my home yesterday apart from my mother were:

Eve Willis – Floating Support, Sandwell Council

Kay Berrow – South Team Manager, MH Services

VJ – Crisis Team/Home Treatment Team

Sid – Crisis Team/Home Treatment Team

 

All of these individuals are unknown to Mrs Davis and Carl so they may attempt to accuse my visitors of damaging/moving items.  I doubt any of them would have damaged/moved items outside but do not presume to speak for them.  If my visitors are accused you have their names and positions and would hopefully be able to track them down and ask them yourself.

 

No one in this building knows that I am under the care of crisis team or that I am going to respite and I would appreciate it if you and Jennifer could respect the confidentiality of that information.  However if there are further incidents of criminal damage/theft in my absence it may be easier to identify who is responsible based on who contacts you and attempts to blame me.  

 

In your response below you stated: “Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely”  

 

My perception that I cannot spend time in the communal area, put items into the communal area (for use and enjoyment by all tenants) or add plants to the communal gardens is based on:

Carl Clift ripping out almost every plant I have added to the communal gardens including the entire herb garden I had been cultivating for almost 18 months.  Despite CCTV evidence of him doing this as well as photographs ASB Team did nothing when it was reported to them as previously discussed.

Carl Clift harassing, assaulting and intimidating me whenever I spend any length of time down there, photographs, CCTV, his admission at mediation that he was trying to stop me from planting things in “HIS” garden.

Angela (daughter of Mrs Davis so surname unknown) has recently begun engaging in harassing behaviour based on things Carl Clift tells her.  She will not listen to reason or have a calm discussion instead choosing to shout and scream and make ludicrous allegations against based on what she has been told by Carl regardless of whether there is any proof that I did what I was accused of or proof that I DID NOT do what I was accused of.

 

So my perception is based on real events that have been occurring on and off for EIGHT YEARS.  I am tired of your office and other agencies suggesting I move.  I have spent immense amounts of time and money adapting my home to enable me to be as independent as possible despite my disabilities.  I get on well all of my other neighbours (and used to get on with Mrs Davis until she recently started believing whatever Carl says about me.)  I have worked tirelessly whenever I have been well enough to enhance my local neighbourhood both through volunteering with DCTT, Tipton Library and numerous local charities where I gave up my free time supporting local residents through Citizens Advice, Wolverhampton LGBT etc.  And I hope to volunteer again once my mental health has stabilised, but at the moment I have no hope of recovery and indeed have been getting progressively worse due to this ongoing harassment and abuse as well as trying to deal with my PIP being stopped meaning I can no longer pay for a carer and have to cancel medical appointments (and withdraw from attending a MH peer support group which would have been really helpful) because I can only afford one taxi per week to travel to health appointments.  In short, this harassment has directly led to the deterioration in my MH and my almost complete isolation inside my home because I am subjected to verbal and physical abuse by neighbours which the police and your team have repeatedly failed to address.  

 

Repeated requests for support from the agencies that may be able to help me (Sandwell ASSIST, Social Services and even the Safeguarding Team) have been turned down because they deem me capable of being able to deal with these issues myself however the police refused to take a statement from me unless I was accompanied by an appropriate adult.  My CPN volunteered to be my appropriate adult but just two hours after I signed the Good Neighbour Agreement last week Sergeant Gary Capewell called me to say he would not be taking a statement about the physical assault by Carl Clift on 14/08/2018 regardless of the fact that the injury I sustained through that assault required physiotherapy for which I have had to take taxis to get to and from treatment reducing my ability to be monitored by my GP whilst my medication is being changed.

 

So my perception that I cannot use the outside space without suffering verbal and or physical abuse is entirely accurate and your suggestion that I try to use the area freely is laughable.  Would you advise a female relative of yours to use an outside space by her home when there is a genuine risk she will be verbally or physically abused by her neighbours?

 

Finally you state the process for getting the gate that Carl installed across the communal garden removed is by requesting a repair.  I have not found a way to do this online so could you please forward me a link to the appropriate form.  I notified Jennifer that Carl was constructing a gate across the communal garden two weeks prior to him actually installing it, and asked her to please halt it’s contruction (see previous emails) and believe that allowing Carl to construct gates across an entire communal garden only reinforces the belief in his mind that the gardens are his sole property and for his sole enjoyment.  Stepping over that gate to attempt to enjoy the communal gardens results in Carl rushing downstairs to verbally and physically assault me.  I invite you or any of the individuals copied into this email to join me in planting some spring bulbs in the communal gardens so you can experience for yourselves the levels of abuse I receive for trying to enhance the building I live in for the enjoyment of all tenants.

 

If I wasn’t so exhausted I would be investigating how to bring a case for discrimination against Sandwell MBC housing department, I have always fully recognised that Carl has difficulties and have tried to work with him being lenient where possible when discussing remedies and attending mediation then keeping to the agreements made there, and recognising that you have to liaise with his carers etc but again state that you are failing in your duty of care towards me, have failed to make any adjustments to accommodate my mental health disabilities and Sandwell MBC (my landlord) is failing to ensure I can experience quiet or peaceful enjoyment of my property.

 

I also wish to ask how I can obtain an injunction against Angela for her harassment over the past two months.  Her actions today caused my mother distress as well as me when I went to try to help my mother, she does not live here and as a guest of Mrs Davis should not harass my guests or me, especially given I can prove without doubt that I had nothing to do with any incidents they are angry about.

 

I am also forwarding this to the IOPC to request advice and support in making a formal complaint about the lack of action taken by West Midlands Police.  I restate that I wish to press charges for the assault I received at the hands of Carl Clift on 14/08/2018 and the theft of the herb garden I had planted and maintained that was ripped out by Carl Clift and reported to West Midlands Police and Sandwell MBC in June of this year.  Refusing to take action against the perpetrator because of his mental health difficulties is not acceptable.  I live in fear of attack every single day and cannot leave my home even to go downstairs to put rubbish in the communal bins without fear of harassment or abuse, I canot live like this anymore and beg anyone reading this to please help.

 

My phone number is 01215205445 or 07505826656.  Address 34 Groveland Road, Tipton West Midlands, DY4 7TN.

 

Yours sincerely.

Marie Brown

 

From: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > 
Sent: 10 September 2018 4:26 PM
To: 'Marie Brown' <general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> >
Cc: Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >; Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: RE: il3-ASB Case 13130

 

Good Afternoon Marie,

 

Thank you for your email. I can provide an update to you and I am sorry for the delay in responding to you.

 

With regards to the most recent incident of assault I have spoken with the local police team and have been advised that the police are yet to conduct interviews or take statements. Therefore the investigation is still open. I am awaiting the outcome of the police investigation before I can determine what action I can take. I did speak with Carl about the allegation of assault and he denied it to me. I would be interested in taking a look at your cctv of any assault that occurred. I cannot however comment on why the police are taking time over this matter. You would need to formally make this complaint with them.

 

I spoke with Carl regarding the gate. He was advised that the gardens are communal and for everyone’s use. Carl both accepted and understood this point. He was advised not to lock the gate and if he does then he should issue a key to each resident at his expense. He was also advised that he must request permission from the council to erect one. If permission is not requested then we will refuse the gate to be erected and order to take it down. This is the for any repair request that is made by any tenant and would include your own request to install grip rails.

 

I explained to Carl that it is both mine and Jennifer Pointon’s intention to ask each resident to sign a ‘Good Neighbour Agreement’. This will set out a few ground rules for using the communal areas of the block the way one would like to use a garden. This will be circulated soon and each resident will be asked to sign it. 

 

Hopefully you’ll recall our discussion at Oldbury Council House whereby I spoke to you about your attitude toward using the communal area. Much of you not using it was down to your perception that you can’t use the area. We discussed that this type of behaviour does not empower you and you should start to try and use the communal area freely. Should you then experience any issue from any resident please then report them to me and I will deal with each accordingly. The ‘Good Neighbour Agreement’ will help address some of this.

 

With regard to mediation, we discussed this and I suggested an alternative called Restorative Justice. I have made this suggestion to Carl but need to discuss it with him in more detail.

 

At the end of your email you state that Carl continues to harass and insult your guests. Could you provide more detail around any further incidents since we last spoke please? 

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nikj_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk <mailto:general@mariebrown.co.uk> ] 
Sent: 04 September 2018 13:12
To: Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Kay Throssell <kay_throssell@sandwell.gov.uk <mailto:kay_throssell@sandwell.gov.uk> >
Subject: Re: il3-ASB Case 13130

 

Good afternoon Nik,

Could I please ask for an update on this case? I note that although I started several times that I want to press charges for this latest assault I am once again being prevented from doing so.

I have been advised that my CCTV footage is also adequate for pressing charges for theft and harassment even though Ajaz refused to view it and also wish to press charges for that.

I note that a quarter of the communal gardens have been fenced off and the obstruction remains in place despite Sandwell MBC being notified prior to the gates installation yet when Sandwell MBC were notified that I was intending to install grips on the communal wall I was immediately visited and told not to. Does this mean I can also do as I please and install the grips in the communal gardens or is the gate going to be removed as discussed?

I am extremely frustrated that I have again been assaulted and yet am unable to proceed with pressing charges despite making it very clear that I am not standing for these assaults any more, what is the reason for the police still not taking my statement following the home visit that was specifically for that purpose?

I am tired and sore and do not feel that the situation was improved by previous mediation. I kept to the agreements made during mediation until the police requested I no longer invite Carl to communal cleanups and barbeques.

I requested support from social services multiple times but they have not even completed an assessment, meanwhile I cannot even do normal every day activities without the threat of harassment or assault.

The law states that I have the right to quiet enjoyment of the property yet as my landlord has been informed multiple times over the past eight years my enjoyment of any communal areas is regularly interfered with and there is an entire area of communal gardens I cannot currently access. 

I am copying in Kay Throssel who supported me during my previous mediation with Carl to make her aware this issue is still not resolved and Carl continues to assault and harass me and my guests, and to request further support if possible.

Regards,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13549>  

On 23 Aug 2018, at 10:20 am, Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> > wrote:

	Good Morning Ms Brown,

	 

	I am writing to confirm yesterday’s (22.08.18) meeting and some of the agreed actions that will follow:

	 

	We discussed:

	 

	*	Your personal support needs during the meeting. Jenni completed several referrals for you.
	*	You scored high on the victim support risk assessment but stated that you did not feel a victim support referral was necessary given the range of other support being offered to you.
	*	Mediation and Restorative Justice (RJ) – whilst your were not keen to do mediation again I explained the process of RJ and you were considering that as an option.
	*	With regards to a community approach – Jenni and I are going to look at a ‘Good Neighbour Agreement’. We will look into how feasible this is to use to resolve the issue surrounding the community space.
	*	The purpose of the community trigger.
	*	A lot of depth regarding your feelings that have built up over time regarding these issues.
	*	The impact on your family and support network.

	 

	Actions for me:

	 

	*	I will review the evidence you have presented and speak with the police specifically around the recent allegation of assault against your neighbour. Once I have done this I will be able to discuss a way forward.

	 

	Actions for you:

	 

	*	Continue to speak with your GP and seek the appropriate assistance for any health issues you may have. If you require any further details on this for your GP please don’t hesitate to ask me for them.
	*	You MUST report all anti-social behaviour or crime to either myself and/or to the Police as soon as it happens in order for a thorough and swift investigation to take place.

	 

	I hope you are satisfied with this update. Once my actions are complete I will update you further. 

	 

	Kind regards

	Nik Wooldridge

	Town Lead Anti-Social Behaviour Officer – Oldbury

	 

	

	Sandwell Council…working for you

	 

	Tel: 0121 368 1166 

	Email:nikj_wooldridge@sandwell.gov.uk 

	 

	Operations & Development Centre

	Roway Lane

	Oldbury

	West Midlands

	B69 3ES

	 

	Web:www.sandwell.gov.uk

	 

	This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

	 

	This message has been assessed and graded 

	 

	Level 0 – Unclassified

	Level 1 – Protect 

	Level 2 – Protect

	Level 3 – Restricted

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Pointon"

CC

—

BCC

—

Named attachments

Discretionary Housing Payment application - Summary - MySandwell.pdf; DHP ref FS Case 105882332.pdf; pip tribunal.pdf; esa tribunal.pdf

I have received a notice seeking possession. I have completed a DHP application and enclosed the attached evidence.  I would also like to repeat my request for a move, the atmosphere here is still toxic and affecting my health.  I no longer care who is right or wrong I just want to get away from this building, even if it is just to an adjacent building.

At a Social Team assessment last week Chelsea informed me I can also request a move on medical grounds as stairs continue to be a problem following Carls assault last August.  I am still attending physiotherapy and adaptions are currently being made to the flat to aid me but the stairs to get up here are communal and there is nothing her team can do about them.

I am copying Eve into this email so she can see what I have done and if I missed anything please let me know?

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

jennifer_hopcutt@sandwell.gov.uk

CC

—

BCC

—

Named attachments

Discretionary Housing Payment application - Summary - MySandwell.pdf; DHP ref FS Case 105882332.pdf; pip tribunal.pdf; esa tribunal.pdf; care plan.pdf

Regards,
Marie Brown <http://www.techtime.co.uk> ​

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 February 2019 10:01 AM
To: Jennifer Pointon; eve_willis@sandwell.gov.uk
Subject: Notice seeking possession 
 
I have received a notice seeking possession. I have completed a DHP application and enclosed the attached evidence.  I would also like to repeat my request for a move, the atmosphere here is still toxic and affecting my health.  I no longer care who is right or wrong I just want to get away from this building, even if it is just to an adjacent building.

At a Social Team assessment last week Chelsea informed me I can also request a move on medical grounds as stairs continue to be a problem following Carls assault last August.  I am still attending physiotherapy and adaptions are currently being made to the flat to aid me but the stairs to get up here are communal and there is nothing her team can do about them.

I am copying Eve into this email so she can see what I have done and if I missed anything please let me know?

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Hopcutt"

CC

"Eve Willis"

BCC

—

Named attachments

None visible

Hi Jennifer,

I reported problems with my electricity supply a few months ago which stopped the problem for a few weeks but they began again right before Christmas and continue.

I now know they are not due to any problems with the actual electricity but a neighbour turning my electricity off whenever they feel like it because they have access to a restricted cupboard.  (I have seen them use it to store FLAMMABLE items (coal) but have no proof as I cannot put a camera down there and so request you investigate this and secure the cupboard.  The cupboard is under the stairs and contains the mains isolation switches for all the flats, I'm pretty sure flammable items should not be stored in there.

Electrical spikes when the power is flicked off whilst my gadgets are plugged in have so far ruined a PS4, a laptop, three smart bulbs (£25 each) and mean I have to try to remember to unplug anything I am not using in case my power goes off before I need it again.  This is very stressful and frustrating.

My other option is to go downstairs the next time my electricity is turned off and wait to see who comes to turn it back on. However due to my BPD there is a risk I will lose my temper and frankly beat the face of the perpetrator in.  So I hope you can please get this cupboard secured as soon as possible.

I also wish to make another formal complaint about the caretaker of the building who has given selected residents access to storage spaces such as this.  As not all residents have been given access there is a case for discrimination - why some and not others?  Also, why give access to a cupboard which houses our electrical isolation units to any residents?  No residents in other building here have access to this cupboard in their building.

I have to use a UPS (uninterruptible Power Supply - a box with a car battery type power supply that keeps my computer running when the power goes off and shuts it down safely. Because although I built it myself the components alone cost over £3000.  If anything happens to my computer because someone is messing with my power supply I will have no hesitation in resolving the problem myself and it won't be a diplomatic or calm resolution.

I would appreciate any action you can take to secure my power supply.

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

None visible

I am currently out of the office until Monday 4th March. If you have any enquiries please call Dawn Hart on 01213681166 ext 1224 Many Thanks

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

None visible

I am currently out of the office until Tuesday 2nd April. If you have any enquiries please call Dawn Hart on 01213681166 ext 1224 Many Thanks

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

—

BCC

—

Named attachments

None visible

I am currently out of the office. If you have any enquiries please call Dawn Hart on 01213681166 ext 1224 Many Thanks

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

"Nik J Wooldridge"

CC

"Naseem Khan"

BCC

—

Named attachments

image003.jpg; image002.jpg

Good Afternoon Marie

 

Thank you for your email.

 

I carried out an inspection of the blocks last week and noted items in the communal areas and Letters will be sent regarding this

 

Can you let me know when you will be available to discuss your email with myself and Nas from the asb team?

 

Kind Regards

 

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7Ce56c48bad12f4ad6598f08d6b84d8b27%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899040528518359&sdata=GyOI1lokCd2pBSF%2Be6X%2FAaF4PdnE4k%2BQvlzz0YOlNQ4%3D&reserved=0>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

From: Nik J Wooldridge 
Sent: 02 April 2019 15:01
To: 'Marie Brown' <mariembrown@hotmail.com>; Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Carl Clift

 

Good Afternoon Marie,

 

This matter has been passed to the Neighbourhood Team to deal with. I am not in a position to address this case at present, despite my previous dealings. My colleague Naseem Khan will pick the case up if we feel there is enough to escalate this to an ASB case. 

 

With regard to your end comment about eviction the answer is no we would not be in a position to evict Carl. Even if dealt with Criminally the matter would not warrant any form of legal action.

 

With regard to the treatment of all tenants on an equal level I can assure you that this will happen and the outcomes delivered in due course.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 30 March 2019 07:57
To: Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk <mailto:g.birch@west-midlands.pnn.police.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: Carl Clift

 

Hello,

 

yesterday I submitted ASB 48618 because Carl has once again ripped my plants out.  I weeded the flower beds at the weekend and filmed the whole thing using multiple cameras in the windows and my mobile and tablet as Nik advised.

 

Carl came out several times and stood glowering a few times and went into number 30 a few times where I could hear them all talking about the gardens and me.  Then Carl came out in a communicative mood and we talked and he said he wanted to put Roses in the bed.  I said the Wild flowers are short and Roses are tall so there's no reason both can't go together.  I asked him to fix that monstrosity of a gate that no one has removed despite requests and emails.  Yesterday Carl went out and ripped out an entire flowerbed of wild flowers.  Not a random flowerbed but the exact flower bed of wild flowers we discussed at the weekend.  On video (thanks for the tip - I used an Amazon Kindle)

 

Now I'm mad enough to go down there and rip all his damned roses out myself.  And when I say Mad I mean I-want-to-punch-his-face-in-angry.  The only positive thing is this time I have a witness that may surprise you. Gina Birch, when you chatted with him and he looked so cheerful he was destroying the ONLY patch of wildflowers left in the gardens.  The wild flowers he complained about on video and I defended and said were lovely and are little so won't stop roses growing above them.

 

Now I'm angry enough to handle this myself and make sure Carl has a consequence for his action because I am still limping after his attack last August.  So if you all don't want to do anything about him then leave him to me and I'll happily take care of things myself this time.  But fairs fair, I've just done 6 months of physiotherapy because of that man and still have pain daily due to my hip.  So if I put him in hospital remember this crap has been going on since 2010 when I moved in and I have a LOT of anger to vent, and 9 years of revenge hitting, smacking, swinging sticks at his head (metal poles would be preferable but sadly after his attack I removed them all and took them to the tip.)  I am desperately trying to reign in my anger and leave it for the professionals to sort out but after the farce last August of making sure I made the complaint properly to the council and police and waiting weeks following up with the help of Eve and Sylvia only to be told just hours after signing a good neighbour agreement that the police are not taking action against the man who left me with a hip that constantly hurts when I walk to far, bend, twist or stretch and left me having to try to find the money to get taxis to physiotherapy when I had only £65 a week to live on.

 

I am gritting my teeth and holding my temper in, reporting it to the relevant authorities and waiting for you to do something.  I am also awaiting action on the electricity problem which has been reported but continues.  If even one of my electrical items is damaged by one of these power cuts I can't guarantee I'll not lose my temper with the person at the cupboard when the power goes out.

 

The challenge for me right now is that I am incredibly angry, not just because my flowers have been ripped out again, but because this is the tip of a pyramid that is huge.  Nine years of having my plants ripped out but trying to hold my temper.  Nine years of him getting away with ripping out my plants despite CCTV evidence that wasn't cheap to get, multiple complaints, mediation etc.  Nine years of him hitting me, shoving me and not having any consequences for his actions.

 

Please treat him like all other tenants that break the rules.  The communal landings are a fire hazard but despite ASB complaints the stuff is still there.  There's firewood being stored in the bin area.  Dangerous items on the shelves he has put in the communal areas.  Coal in the electricity isolation cupboard.  Everywhere I look Carls crap is surrounding us and nothing is being done to clean it up.

 

So this is a request not only to ask you to deal with the above ASB complaint, but it's probably time to acknowledge that removing everything from the communal areas is the only way this is going to be resolved permanently.  This is a block of six flats but despite all efforts there are still only two households able to enjoy the communal areas, time to put a stop to that once and for all.  

 

Also, as he has done this after signing the good neighbour agreement does that mean you can finally evict him?

 

Regards,

Marie Brown <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7Ce56c48bad12f4ad6598f08d6b84d8b27%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899040528528364&sdata=ovNQehyhEmDmRHPyruS5smHrq5aCHcEwgA9nBmVGooU%3D&reserved=0> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Hopcutt"

CC

"Naseem Khan"

BCC

—

Named attachments

image003.jpg; image002.jpg

Hi Jennifer,

I am home almost all the time. I go out for medical appointments and that's about it.  

I have already attended this weeks appointments and will be home for the rest of the week. 

Next week :
Monday home all day (Eve will be here between 10 and 11 if it helps for Eve to be present?)
Tuesday - I am attending my brothers PIP tribunal with him and Mum on Tuesday morning and will be home by 1pm. Then home all day.
Wednesday GP appointment at 10am then home all day (Roughly from noon as she often runs late).
Thursday home all day.
Friday home all morning but have to leave at 12.30 to go to my   sisters.

Any time that suits you out of the above is fine, simply let me know and I'll put it on my calendar. Many thanks,

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Sent: 03 April 2019 5:00 PM
To: Nik J Wooldridge; 'Marie Brown'; Gina Birch PCSO; Eve Willis
Cc: Naseem Khan
Subject: RE: Carl Clift 
 

Good Afternoon Marie

 

Thank you for your email.

 

I carried out an inspection of the blocks last week and noted items in the communal areas and Letters will be sent regarding this

 

Can you let me know when you will be available to discuss your email with myself and Nas from the asb team?

 

Kind Regards

 

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7Ce56c48bad12f4ad6598f08d6b84d8b27%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899040528518359&sdata=GyOI1lokCd2pBSF%2Be6X%2FAaF4PdnE4k%2BQvlzz0YOlNQ4%3D&reserved=0>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

From: Nik J Wooldridge 
Sent: 02 April 2019 15:01
To: 'Marie Brown' <mariembrown@hotmail.com>; Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Carl Clift

 

Good Afternoon Marie,

 

This matter has been passed to the Neighbourhood Team to deal with. I am not in a position to address this case at present, despite my previous dealings. My colleague Naseem Khan will pick the case up if we feel there is enough to escalate this to an ASB case. 

 

With regard to your end comment about eviction the answer is no we would not be in a position to evict Carl. Even if dealt with Criminally the matter would not warrant any form of legal action.

 

With regard to the treatment of all tenants on an equal level I can assure you that this will happen and the outcomes delivered in due course.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 30 March 2019 07:57
To: Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk <mailto:g.birch@west-midlands.pnn.police.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: Carl Clift

 

Hello,

 

yesterday I submitted ASB 48618 because Carl has once again ripped my plants out.  I weeded the flower beds at the weekend and filmed the whole thing using multiple cameras in the windows and my mobile and tablet as Nik advised.

 

Carl came out several times and stood glowering a few times and went into number 30 a few times where I could hear them all talking about the gardens and me.  Then Carl came out in a communicative mood and we talked and he said he wanted to put Roses in the bed.  I said the Wild flowers are short and Roses are tall so there's no reason both can't go together.  I asked him to fix that monstrosity of a gate that no one has removed despite requests and emails.  Yesterday Carl went out and ripped out an entire flowerbed of wild flowers.  Not a random flowerbed but the exact flower bed of wild flowers we discussed at the weekend.  On video (thanks for the tip - I used an Amazon Kindle)

 

Now I'm mad enough to go down there and rip all his damned roses out myself.  And when I say Mad I mean I-want-to-punch-his-face-in-angry.  The only positive thing is this time I have a witness that may surprise you. Gina Birch, when you chatted with him and he looked so cheerful he was destroying the ONLY patch of wildflowers left in the gardens.  The wild flowers he complained about on video and I defended and said were lovely and are little so won't stop roses growing above them.

 

Now I'm angry enough to handle this myself and make sure Carl has a consequence for his action because I am still limping after his attack last August.  So if you all don't want to do anything about him then leave him to me and I'll happily take care of things myself this time.  But fairs fair, I've just done 6 months of physiotherapy because of that man and still have pain daily due to my hip.  So if I put him in hospital remember this crap has been going on since 2010 when I moved in and I have a LOT of anger to vent, and 9 years of revenge hitting, smacking, swinging sticks at his head (metal poles would be preferable but sadly after his attack I removed them all and took them to the tip.)  I am desperately trying to reign in my anger and leave it for the professionals to sort out but after the farce last August of making sure I made the complaint properly to the council and police and waiting weeks following up with the help of Eve and Sylvia only to be told just hours after signing a good neighbour agreement that the police are not taking action against the man who left me with a hip that constantly hurts when I walk to far, bend, twist or stretch and left me having to try to find the money to get taxis to physiotherapy when I had only £65 a week to live on.

 

I am gritting my teeth and holding my temper in, reporting it to the relevant authorities and waiting for you to do something.  I am also awaiting action on the electricity problem which has been reported but continues.  If even one of my electrical items is damaged by one of these power cuts I can't guarantee I'll not lose my temper with the person at the cupboard when the power goes out.

 

The challenge for me right now is that I am incredibly angry, not just because my flowers have been ripped out again, but because this is the tip of a pyramid that is huge.  Nine years of having my plants ripped out but trying to hold my temper.  Nine years of him getting away with ripping out my plants despite CCTV evidence that wasn't cheap to get, multiple complaints, mediation etc.  Nine years of him hitting me, shoving me and not having any consequences for his actions.

 

Please treat him like all other tenants that break the rules.  The communal landings are a fire hazard but despite ASB complaints the stuff is still there.  There's firewood being stored in the bin area.  Dangerous items on the shelves he has put in the communal areas.  Coal in the electricity isolation cupboard.  Everywhere I look Carls crap is surrounding us and nothing is being done to clean it up.

 

So this is a request not only to ask you to deal with the above ASB complaint, but it's probably time to acknowledge that removing everything from the communal areas is the only way this is going to be resolved permanently.  This is a block of six flats but despite all efforts there are still only two households able to enjoy the communal areas, time to put a stop to that once and for all.  

 

Also, as he has done this after signing the good neighbour agreement does that mean you can finally evict him?

 

Regards,

Marie Brown <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7Ce56c48bad12f4ad6598f08d6b84d8b27%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899040528528364&sdata=ovNQehyhEmDmRHPyruS5smHrq5aCHcEwgA9nBmVGooU%3D&reserved=0> ​

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

"'Marie Brown'"

CC

"Naseem Khan"

BCC

—

Named attachments

image002.jpg; image001.jpg

Good Afternoon Marie

 

Myself and Nas from the anti-social behaviour team will be available at 2.30pm on Thursday 11th April. Would it be ok to visit you then?

 

 

Kind Regards

 

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7Ca2e51b70de4543730e8608d6b91780bb%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899907926091155&sdata=%2FW2joURHP0Vzxvhvl%2FjfFPGp%2F1cpDW9umF8hpCKbMWg%3D&reserved=0>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 April 2019 13:05
To: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk>; Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk>; Eve Willis <eve_willis@sandwell.gov.uk>
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk>
Subject: Re: Carl Clift

 

Hi Jennifer,

 

I am home almost all the time. I go out for medical appointments and that's about it.  

 

I have already attended this weeks appointments and will be home for the rest of the week. 

 

Next week :

Monday home all day (Eve will be here between 10 and 11 if it helps for Eve to be present?)

Tuesday - I am attending my brothers PIP tribunal with him and Mum on Tuesday morning and will be home by 1pm. Then home all day.

Wednesday GP appointment at 10am then home all day (Roughly from noon as she often runs late).

Thursday home all day.

Friday home all morning but have to leave at 12.30 to go to my   sisters.

 

Any time that suits you out of the above is fine, simply let me know and I'll put it on my calendar. Many thanks,

 

Regards,

Marie Brown <https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7Ca2e51b70de4543730e8608d6b91780bb%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899907926101166&sdata=zWNZTbZJK8KLPFgkIwKFATJyHeJSAdN70qCHTVNKLEY%3D&reserved=0> ​

 

________________________________

From: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Sent: 03 April 2019 5:00 PM
To: Nik J Wooldridge; 'Marie Brown'; Gina Birch PCSO; Eve Willis
Cc: Naseem Khan
Subject: RE: Carl Clift 

 

Good Afternoon Marie

 

Thank you for your email.

 

I carried out an inspection of the blocks last week and noted items in the communal areas and Letters will be sent regarding this

 

Can you let me know when you will be available to discuss your email with myself and Nas from the asb team?

 

Kind Regards

 

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7Ca2e51b70de4543730e8608d6b91780bb%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899907926111177&sdata=n2by3S%2FSa6hw00cJ55o4YhiYUTn3nzyBO5eWvEkKzcU%3D&reserved=0>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

From: Nik J Wooldridge 
Sent: 02 April 2019 15:01
To: 'Marie Brown' <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >; Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk <mailto:g.birch@west-midlands.pnn.police.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >
Subject: RE: Carl Clift

 

Good Afternoon Marie,

 

This matter has been passed to the Neighbourhood Team to deal with. I am not in a position to address this case at present, despite my previous dealings. My colleague Naseem Khan will pick the case up if we feel there is enough to escalate this to an ASB case. 

 

With regard to your end comment about eviction the answer is no we would not be in a position to evict Carl. Even if dealt with Criminally the matter would not warrant any form of legal action.

 

With regard to the treatment of all tenants on an equal level I can assure you that this will happen and the outcomes delivered in due course.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 30 March 2019 07:57
To: Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk <mailto:g.birch@west-midlands.pnn.police.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: Carl Clift

 

Hello,

 

yesterday I submitted ASB 48618 because Carl has once again ripped my plants out.  I weeded the flower beds at the weekend and filmed the whole thing using multiple cameras in the windows and my mobile and tablet as Nik advised.

 

Carl came out several times and stood glowering a few times and went into number 30 a few times where I could hear them all talking about the gardens and me.  Then Carl came out in a communicative mood and we talked and he said he wanted to put Roses in the bed.  I said the Wild flowers are short and Roses are tall so there's no reason both can't go together.  I asked him to fix that monstrosity of a gate that no one has removed despite requests and emails.  Yesterday Carl went out and ripped out an entire flowerbed of wild flowers.  Not a random flowerbed but the exact flower bed of wild flowers we discussed at the weekend.  On video (thanks for the tip - I used an Amazon Kindle)

 

Now I'm mad enough to go down there and rip all his damned roses out myself.  And when I say Mad I mean I-want-to-punch-his-face-in-angry.  The only positive thing is this time I have a witness that may surprise you. Gina Birch, when you chatted with him and he looked so cheerful he was destroying the ONLY patch of wildflowers left in the gardens.  The wild flowers he complained about on video and I defended and said were lovely and are little so won't stop roses growing above them.

 

Now I'm angry enough to handle this myself and make sure Carl has a consequence for his action because I am still limping after his attack last August.  So if you all don't want to do anything about him then leave him to me and I'll happily take care of things myself this time.  But fairs fair, I've just done 6 months of physiotherapy because of that man and still have pain daily due to my hip.  So if I put him in hospital remember this crap has been going on since 2010 when I moved in and I have a LOT of anger to vent, and 9 years of revenge hitting, smacking, swinging sticks at his head (metal poles would be preferable but sadly after his attack I removed them all and took them to the tip.)  I am desperately trying to reign in my anger and leave it for the professionals to sort out but after the farce last August of making sure I made the complaint properly to the council and police and waiting weeks following up with the help of Eve and Sylvia only to be told just hours after signing a good neighbour agreement that the police are not taking action against the man who left me with a hip that constantly hurts when I walk to far, bend, twist or stretch and left me having to try to find the money to get taxis to physiotherapy when I had only £65 a week to live on.

 

I am gritting my teeth and holding my temper in, reporting it to the relevant authorities and waiting for you to do something.  I am also awaiting action on the electricity problem which has been reported but continues.  If even one of my electrical items is damaged by one of these power cuts I can't guarantee I'll not lose my temper with the person at the cupboard when the power goes out.

 

The challenge for me right now is that I am incredibly angry, not just because my flowers have been ripped out again, but because this is the tip of a pyramid that is huge.  Nine years of having my plants ripped out but trying to hold my temper.  Nine years of him getting away with ripping out my plants despite CCTV evidence that wasn't cheap to get, multiple complaints, mediation etc.  Nine years of him hitting me, shoving me and not having any consequences for his actions.

 

Please treat him like all other tenants that break the rules.  The communal landings are a fire hazard but despite ASB complaints the stuff is still there.  There's firewood being stored in the bin area.  Dangerous items on the shelves he has put in the communal areas.  Coal in the electricity isolation cupboard.  Everywhere I look Carls crap is surrounding us and nothing is being done to clean it up.

 

So this is a request not only to ask you to deal with the above ASB complaint, but it's probably time to acknowledge that removing everything from the communal areas is the only way this is going to be resolved permanently.  This is a block of six flats but despite all efforts there are still only two households able to enjoy the communal areas, time to put a stop to that once and for all.  

 

Also, as he has done this after signing the good neighbour agreement does that mean you can finally evict him?

 

Regards,

Marie Brown <https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7Ca2e51b70de4543730e8608d6b91780bb%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899907926131193&sdata=WjHtiZdHKn2%2FEerA6nsWOLU1D5RgI7tOUCBYc0nq7w0%3D&reserved=0> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Hopcutt"

CC

"Naseem Khan"

BCC

—

Named attachments

image002.jpg; image001.jpg

Hi Jennifer, that will be fine, I have put it on my calendar.  

 

Sincerely,

Marie Brown

 

From: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk> 
Sent: 04 April 2019 5:07 PM
To: 'Marie Brown' <mariembrown@hotmail.com>; Eve Willis <eve_willis@sandwell.gov.uk>
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk>
Subject: RE: Carl Clift

 

Good Afternoon Marie

 

Myself and Nas from the anti-social behaviour team will be available at 2.30pm on Thursday 11th April. Would it be ok to visit you then?

 

 

Kind Regards

 

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7Ca2e51b70de4543730e8608d6b91780bb%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899907926091155&sdata=%2FW2joURHP0Vzxvhvl%2FjfFPGp%2F1cpDW9umF8hpCKbMWg%3D&reserved=0>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 04 April 2019 13:05
To: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >; Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk <mailto:g.birch@west-midlands.pnn.police.uk> >; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >
Cc: Naseem Khan <naseem_khan@sandwell.gov.uk <mailto:naseem_khan@sandwell.gov.uk> >
Subject: Re: Carl Clift

 

Hi Jennifer,

 

I am home almost all the time. I go out for medical appointments and that's about it.  

 

I have already attended this weeks appointments and will be home for the rest of the week. 

 

Next week :

Monday home all day (Eve will be here between 10 and 11 if it helps for Eve to be present?)

Tuesday - I am attending my brothers PIP tribunal with him and Mum on Tuesday morning and will be home by 1pm. Then home all day.

Wednesday GP appointment at 10am then home all day (Roughly from noon as she often runs late).

Thursday home all day.

Friday home all morning but have to leave at 12.30 to go to my   sisters.

 

Any time that suits you out of the above is fine, simply let me know and I'll put it on my calendar. Many thanks,

 

Regards,

Marie Brown <https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7Ca2e51b70de4543730e8608d6b91780bb%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899907926101166&sdata=zWNZTbZJK8KLPFgkIwKFATJyHeJSAdN70qCHTVNKLEY%3D&reserved=0> ​

 

________________________________

From: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Sent: 03 April 2019 5:00 PM
To: Nik J Wooldridge; 'Marie Brown'; Gina Birch PCSO; Eve Willis
Cc: Naseem Khan
Subject: RE: Carl Clift 

 

Good Afternoon Marie

 

Thank you for your email.

 

I carried out an inspection of the blocks last week and noted items in the communal areas and Letters will be sent regarding this

 

Can you let me know when you will be available to discuss your email with myself and Nas from the asb team?

 

Kind Regards

 

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sandwell.gov.uk%2F&data=02%7C01%7C%7Ca2e51b70de4543730e8608d6b91780bb%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899907926111177&sdata=n2by3S%2FSa6hw00cJ55o4YhiYUTn3nzyBO5eWvEkKzcU%3D&reserved=0>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

From: Nik J Wooldridge 
Sent: 02 April 2019 15:01
To: 'Marie Brown' <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> >; Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk <mailto:g.birch@west-midlands.pnn.police.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >
Subject: RE: Carl Clift

 

Good Afternoon Marie,

 

This matter has been passed to the Neighbourhood Team to deal with. I am not in a position to address this case at present, despite my previous dealings. My colleague Naseem Khan will pick the case up if we feel there is enough to escalate this to an ASB case. 

 

With regard to your end comment about eviction the answer is no we would not be in a position to evict Carl. Even if dealt with Criminally the matter would not warrant any form of legal action.

 

With regard to the treatment of all tenants on an equal level I can assure you that this will happen and the outcomes delivered in due course.

 

Kind regards

Sandwell MBC

Anti-Social Behaviour Team

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email: asb_team@sandwell.gov.uk <mailto:asb_team@sandwell.gov.uk>           

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 30 March 2019 07:57
To: Gina Birch PCSO <g.birch@west-midlands.pnn.police.uk <mailto:g.birch@west-midlands.pnn.police.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >; Eve Willis <eve_willis@sandwell.gov.uk <mailto:eve_willis@sandwell.gov.uk> >; Nik J Wooldridge <nikj_wooldridge@sandwell.gov.uk <mailto:nikj_wooldridge@sandwell.gov.uk> >
Subject: Carl Clift

 

Hello,

 

yesterday I submitted ASB 48618 because Carl has once again ripped my plants out.  I weeded the flower beds at the weekend and filmed the whole thing using multiple cameras in the windows and my mobile and tablet as Nik advised.

 

Carl came out several times and stood glowering a few times and went into number 30 a few times where I could hear them all talking about the gardens and me.  Then Carl came out in a communicative mood and we talked and he said he wanted to put Roses in the bed.  I said the Wild flowers are short and Roses are tall so there's no reason both can't go together.  I asked him to fix that monstrosity of a gate that no one has removed despite requests and emails.  Yesterday Carl went out and ripped out an entire flowerbed of wild flowers.  Not a random flowerbed but the exact flower bed of wild flowers we discussed at the weekend.  On video (thanks for the tip - I used an Amazon Kindle)

 

Now I'm mad enough to go down there and rip all his damned roses out myself.  And when I say Mad I mean I-want-to-punch-his-face-in-angry.  The only positive thing is this time I have a witness that may surprise you. Gina Birch, when you chatted with him and he looked so cheerful he was destroying the ONLY patch of wildflowers left in the gardens.  The wild flowers he complained about on video and I defended and said were lovely and are little so won't stop roses growing above them.

 

Now I'm angry enough to handle this myself and make sure Carl has a consequence for his action because I am still limping after his attack last August.  So if you all don't want to do anything about him then leave him to me and I'll happily take care of things myself this time.  But fairs fair, I've just done 6 months of physiotherapy because of that man and still have pain daily due to my hip.  So if I put him in hospital remember this crap has been going on since 2010 when I moved in and I have a LOT of anger to vent, and 9 years of revenge hitting, smacking, swinging sticks at his head (metal poles would be preferable but sadly after his attack I removed them all and took them to the tip.)  I am desperately trying to reign in my anger and leave it for the professionals to sort out but after the farce last August of making sure I made the complaint properly to the council and police and waiting weeks following up with the help of Eve and Sylvia only to be told just hours after signing a good neighbour agreement that the police are not taking action against the man who left me with a hip that constantly hurts when I walk to far, bend, twist or stretch and left me having to try to find the money to get taxis to physiotherapy when I had only £65 a week to live on.

 

I am gritting my teeth and holding my temper in, reporting it to the relevant authorities and waiting for you to do something.  I am also awaiting action on the electricity problem which has been reported but continues.  If even one of my electrical items is damaged by one of these power cuts I can't guarantee I'll not lose my temper with the person at the cupboard when the power goes out.

 

The challenge for me right now is that I am incredibly angry, not just because my flowers have been ripped out again, but because this is the tip of a pyramid that is huge.  Nine years of having my plants ripped out but trying to hold my temper.  Nine years of him getting away with ripping out my plants despite CCTV evidence that wasn't cheap to get, multiple complaints, mediation etc.  Nine years of him hitting me, shoving me and not having any consequences for his actions.

 

Please treat him like all other tenants that break the rules.  The communal landings are a fire hazard but despite ASB complaints the stuff is still there.  There's firewood being stored in the bin area.  Dangerous items on the shelves he has put in the communal areas.  Coal in the electricity isolation cupboard.  Everywhere I look Carls crap is surrounding us and nothing is being done to clean it up.

 

So this is a request not only to ask you to deal with the above ASB complaint, but it's probably time to acknowledge that removing everything from the communal areas is the only way this is going to be resolved permanently.  This is a block of six flats but despite all efforts there are still only two households able to enjoy the communal areas, time to put a stop to that once and for all.  

 

Also, as he has done this after signing the good neighbour agreement does that mean you can finally evict him?

 

Regards,

Marie Brown <https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.techtime.co.uk&data=02%7C01%7C%7Ca2e51b70de4543730e8608d6b91780bb%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636899907926131193&sdata=WjHtiZdHKn2%2FEerA6nsWOLU1D5RgI7tOUCBYc0nq7w0%3D&reserved=0> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Hopcutt"

CC

"Eve Willis"

BCC

—

Named attachments

None visible

Hi Jennifer,

Having trouble with noise again this weekend.  I have been submitting noise complaints about a kids show soundtrack (either radio or TV) waking me early in the morning some days.  I thought the noise was coming from number 30, however this weekend I went down to number 30 both mornings I was woken up and both mornings Mrs Davis said it isn't coming from her flat and everyone is asleep.  I have no reason not to believe her, I couldn't hear it when she opened the door but it was still playing when I got back to my flat.  I have asked the tenants of number 38 if either of them is listening/watching something that early and am awaiting a response.

The soundproofing in these flats is pitiful, I listen to the TV from number 38 every night not because they have the volume loud, but because the TV is mounted on the wall so the sound carries, as do the voices of visitors who don't understand the concept of "inside voices".  But this early morning show is louder, and really annoying.  

Angie just came to my door angry that I woke her mum up, and made a series of false claims:
I rang Carls buzzer as well this morning (which she then changed to claim I rang every buzzer.) I rang one and was filming from when I opened my front door until I was back safely in my flat.
I have six nephews who run around none stop. (3 nephews one of whom hasn't been here for over 3 years because Carl hassled him about his bike being kept in my shed.) And the nephews who do visit spend too much time sat in front of the TV playing PS4 and Xbox One because they CAN'T run around without getting told off.
I'm bullying her mother.  (Her mother didn't answer the door to someone determined to have her say no matter what.) Her mother opened the door to someone who politely asked if the noise was coming from her flat and if so if she could please turn it down because it was disturbing my sleep. Her mother explained that the noise is definitely not coming from her flat and was believed.  I apologised for disturbing her so early and explained it genuinely sounds like the noise is coming from her flat but I'll check with Ian and Marie to see if it is from above and not below.  Which is very different to the tone of the conversation Angie wanted when she came to my door.  She recorded the conversation but I doubt she'll turn it over to you because she outright lied about a few things and then got insulting and said I'm not right in the head.  Unfortunately for her this isn't in my head as Joe, Adam, Liz and both nephews have heard this and been woken by it.  The conversation went down hill from there and we traded insults for a while.

But none of this resolves the issue which is someone is watching TV/listening to something early in the morning at a volume loud enough to wake people in a different flat between 6am and 7am a few times between 5am and 7am.  I have submitted noise complaints accusing number 30 of making this noise but it now seems I was mistaken and need to change those complaints to reflect the noise is still an issue but I am no longer sure it is number 30 causing the noise disturbance.  Is there any equipment I can use to identify which flat is causing this noise disturbance - sleep is a huge issue for me and being woken up so early generally leaves to a day where I am not functioning as well as I can after a full nights sleep as well as waking the wrong neighbour to ask them to turn it down.

Finally, to keep you updated, Carl failed to respond to the letter before court action and I am now collating the paperwork I need to file a civil case.  This is not likely to help the situation between Carl and myself but it's time he learned you can't rip out peoples plants without repercussions.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Sent: 02 April 2019 10:40 AM
To: Marie Brown
Subject: Automatic reply: Court action against Carl Clift 
 

I am currently out of the office. If you have any enquiries please call Dawn Hart on 01213681166 ext 1224 Many Thanks

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

"Marie Brown"

CC

—

BCC

—

Named attachments

None visible

I am currently out of the office until Thursday 16th May. If you have any enquiries please call Dawn Hart on 01213681166 ext 1224 Many Thanks

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

"Marie Brown"

CC

—

BCC

—

Named attachments

None visible

I am currently out of the office. If you have any enquiries please call Dawn Hart on 01213681166 ext 1224 Many Thanks

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

CC

Eve Willis <eve_willis@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

CC

Eve Willis <eve_willis@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Eve Willis <eve_willis@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

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I am currently out of the office. If you have any enquiries please call Marnie Cavell on 01213681166 ext 1224 Many Thanks

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Eve Willis <eve_willis@sandwell.gov.uk>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, "alex.rankin@aspire.org.uk" <alex.rankin@aspire.org.uk>, Liz Connor <liz.connor@pohwer.net>

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Good afternoon Marie, 

 

Thank you for the email. 

 

I have forward your below email to my manager for her to make a decision on your below request. 

 

Once I receive a decision I will update you. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 15 January 2020 10:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; alex.rankin@aspire.org.uk; Liz Connor <liz.connor@pohwer.net>
Subject: Re: Urgent: Update on Temporary Accomodation Offer from Aspire

 

Good morning Marnie,

 

After seeking further advice regarding your (Sandwell MBC) response to my request for temporary adapted accommodation in Birmingham, I am asking if this decision could be looked at again please, by a manager, considering the attached documents?  This is because I feel that as an organisation, Sandwell MBC has badly let me down.  I believe my spinal cord injury was completely preventable if Sandwell MBC and WMP had followed their policies and procedures, and should never have happened.  My previous evidence concentrated on the Medical/Physical reasons but I am now providing extra relevant information that may sway the decision:

1.	No action was taken by the ASB Team when Carl made a death threat in August 2017 - but Sandwell MBC Policies and Procedures should have kicked in at that point and swift action SHOULD have been taken as per Sandwell MBC Safe Guarding and Anti Social Behaviour Policies.  This was after 4 physical assaults by Carl that I had reported to the police and council.

2.	No action was taken by the ASB Team when I reported a further assault (the cord damaging one) in August 2018 LESS THAN ONE YEAR after the death threat (which in itself should have kicked in more Sandwell MBC Policies as well as assured action would be taken by WMP on both incidents.)

3.	I have repeatedly stated my firm belief that the lack of action by the Housing Department in clearing the communal areas of clutter and stored firewood/wood with nails through it etc. reinforced Carls belief that the communal areas are his own domain.  (I have 9 years worth of photographs of these communal areas, a degree in Special Education and a brother on the committee of Autistic UK.)

4.	I repeatedly requested help/support from Sandwell Enquiry (Social Services) to follow up on my complaints, to help with the physical challenges I was facing prior to the diagnosis of my spinal cord injury, to request Safeguarding (as did my family) and to request an Appropriate Adult for police interviews because the POLICE determined I was not capable of being interviewed on my own and needed one.  Sandwell Enquiry repeatedly left me to my own devices.

I'm attaching evidence of my own attempts to follow up on this lack of action being taken by both Sandwell MBC and WMP.  I even asked my previous MP to intervene and help me!  I genuinely don't know what else I could have done to get an appropriate response from either Sandwell MBC or WMP.  This evidence shows both WMP and Sandwell MBC did not follow policy and procedure when dealing with my complaints/reports, both prior to or after the attack that caused my spinal cord injury.

 

Please also remember that I also have MH issues and was very unwell between October 2018 and Easter 2019 and had two periods of respite specifically because of these issues and the lack of response by WMP and Sandwell MBC to my complaints.  So my mental ability to continue chasing up the ASB Team, Housing and WMP was very impaired but I was doing the best I could.

 

Hence my above request, could Sandwell MBC please reconsider their previous decision.  Could Sandwell MBC please temporarily house me in this adapted house in Birmingham that Aspire have offered, allow me to keep my medical priority banding and keep bidding on suitable properties in Sandwell, and cover the rent of the adapted house in Birmingham, until I can find suitable accommodation in Sandwell through the bidding process?  This would immediately relieve a lot of the physical challenges I am currently facing in my first floor unadapted property and ease a lot of the mental suffering I am enduring being housed in the same building as the man who disabled me and would be very greatly appreciated by me and my family.

 

Best regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 10 January 2020 1:28 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: RE: Urgent: Update on Temporary Accomodation Offer from Aspire 

 

Good afternoon Marie, 

 

I have discussed your request with a Neighbourhood Officer.

 

Overall, the answer would be no as there would be more complications that will affect your ability to be housed through Sandwell Council and have rent paid. 

 

Firstly, we as an organisation are unable to place you in temporary accommodation due to medical needs. We have recognised that you have a medical need at your current property. For this we have granted your housing application with Band 2 Urgent priority for medical needs so that you can place bids and move to suitable accommodation. 

 

I am yet to read through your previous emails with the extra supporting evidence you supplied - I will go through these this afternoon. With these I will forward the information on to the OT to continue the request for adding the age label on to your application. If agreed, this will allow you to place bids on age restricted properties. If not agreed you must continue to place bids on available properties through the bidding cycle that are ground floor and will cater your medical needs. 

 

As we are unable to place you in to temporary accommodation, if you were to move to this accommodation as you previously stated your Housing Benefit claim would be closed and you would need to make a new claim under Birmingham. 

 

Furthermore, if you were to move to the temporary accommodation in Birmingham you would need to end your tenancy at Groveland Road as you would no longer be occupying the property. This then would affect your housing application as you would no longer be a tenant but an applicant, and would need to apply again. Additionally, you would no longer remain in Band 2 Medical priority as you would be suitably housed as the accommodation would cater for your medical needs and you would no longer be unsuitably housed. 

 

I hope the above makes sense, I do apologise that were unable to meet your request. The decision is yours if you do wish to move to the accommodation however I am concerned that this will affect your application for finding a home through Sandwell Council. 

 

Again, I will look in to your previous emails this afternoon regarding the age label. As soon as I receive a response/decision on this I will let you know. 

For now I suggest you continue placing bids through Sandwell Council and if appropriate look at the private sector too to find suitable accommodation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 10 January 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>; alex.rankin@aspire.org.uk
Subject: Urgent: Update on Temporary Accomodation Offer from Aspire
Importance: High

 

Good afternoon,

 

Sorry for the multiple emails but this has been really hard to sort out and I've had to communicate by emails as well as by phone with multiple departments to clarify everything, it has taken a while but I now have the clarification to reword my previous questions/queries.

 

I have now spoken to Dawn in housing benefit who has clarified the following for me:

*	If I move to this temporary accommodation whilst my current property at Groveland Road is being adapted for me then Housing Benefit would cover my rent in Birmingham under the "Temporary Absence" clause.

*	However, if I move to this temporary accommodation with no intention of returning to THIS Groveland Road property then my Housing Benefit Claim from Sandwell would end and I would have to claim HB from Birmingham.  So they cannot help at the moment as this property is not suitable to be adapted - first floor with no possibility of a stairlift on the communal stairs etc.

Dawn also explained that if HOUSING move me/place me in this temporary adapted accommodation then Sandwell Council would continue to pay my HB whilst I am  in Birmingham, so the decision on both points comes from Housing team.  Either the Housing Team would cover the temporary accommodation rent until they can allocate me a suitable property in Sandwell or because I was placed in Birmingham by Sandwell Housing Team my Sandwell HB claim would continue for the duration of my stay there  Dawn wasn't exactly sure which way that would go, but she assured me if I was placed in Temporary accommodation in Birmingham, by Sandwell Housing Department then my rent WOULD be covered.

 

With that in mind my questions regarding this offer of temporary suitable accommodation from Alex at Aspire.org.uk are now:

1.	Is Sandwell Housing willing to place me in this suitable temporary accommodation in Birmingham offered by Aspire.org.uk and guarantee that my rent of £144.89 per week will be covered by Sandwell MBC for the duration of my stay, until suitable ground floor accommodation in Sandwell can be provided for me?

2.	Is Sandwell Housing able to guarantee in writing that moving into Aspires TEMPORARY accommodation will not affect my ability to bid on properties in Sandwell and will not affect my banding/priority?

 

I appreciate this is all really complicated but I cannot convey enough just how much this offer means, not just to be able to shower finally (it has wet rooms) but to be able to feel safe in my own home, approaching my home, and to be able to spend time outside without harassment would all be amazing.  I would really appreciate it if either of you is able to provide those guarantees for Alex or to direct me to someone who can?

 

But I also recognise that the answer may be no, I would also appreciate a response if that is the case so that Alex can offer the accommodation to any one else who may be able to use it.

 

Many thanks for your patience,

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>, Eve Willis <eve_willis@sandwell.gov.uk>

BCC

—

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image003.jpg; image002.jpg

Thank you Marie,

 

Can you advise on what date Carl shoved you by your shed? 

 

Once I have this I will log the complaint, complete a formal interview with you and then interview Carl about the matter before deciding what action to take.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 16 January 2020 08:03
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: Carl pushing me from my shed

 

Good morning Nik,

 

I found the information regarding Carl pushing me out of the way of my shed, I had told Marnie by email, I have highlighted it below.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 12 December 2019 10:11 AM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good morning Marie

 

Thank you for your email. I do appreciate it can be difficult to find a suitable property through the bidding list as every week is different and we can never guarantee what properties will become available. Please continue to look every week (as I’m sure you will) to see if there is anything suitable for you as some weeks there will be more than others and we do have adapted 40+ properties. Especially with this time of the year, there will be a decrease in the amount of properties in the bidding cycle but this should change again come the New Year and then hopefully you will find more that will be suitable for you. 

 

I have received a response from the Occupation Therapist in regards to adding the age label on to your application. Her response was 

“At present I would recommend a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties. I would need to review additional supporting medical evidence to consider the age label”

She has requested for further evidence regarding your medical condition and in relation to the head injury and spinal cord injury mentioned in the previous email. If you could please send any further evidence you have to myself I will then forward that along with you below email to the OT for it to be assessed.  

 

I have discussed the request for information with Nik from the ASB team. A Subject Access request would need to be submitted for any information we hold on the case to be released to you. I would however remind you that you have already submitted a Subject Access Request on 13th May with regards to the case involving your neighbour. At this time you were provided with a covering letter, copies of all communications, incident reports, and case notes. You were also sent a letter 14/08/2018 explaining that the case did not meet the threshold for a community trigger – Nik will send you an email to discuss this further. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 11 December 2019 10:15
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Good morning Marnie,

 

thank you for your reply and for liaising with allocations regarding the policies, I really appreciate it as things are pretty miserable here.

 

I am still trying to bid and talking to every estate agent I can find but I am still running into the same obstacles I have been describing for months now.  A few private landlords are willing to accept housing benefit (with a guarantor) but are not willing to have adaptions made to their property as it reduces the ability to let the property should I move out in the future and other similar objections to any adaptions.  As for bidding, there are no properties I can bid on again this week.  I attach a PDF of my bidding list, highlighted properties meet the ground floor requirement but are not in my GP area so I would have to change MH team, GP, etc.  I am not sure how the Physio, Dieticians etc do their areas but these may change too.  Any properties not in my GP area have the postcode struck through.  I have even asked an ex-employer who rents several properties if he has anything available but he does not have any properties outside of Birmingham.

 

There are 3 properties on this weeks bidding list that meet the location requirement (Oldbury Health Centre Catchment area) and are ground floor.  They only have 1 bedroom but at this stage I'm so desperate I'll figure out where carers will sleep later, family are discussing purchasing a cheap caravan to park outside for this purpose.  None of these properties are on my bidding list due to the age restrictions on them, but I have attached them separately to make it easier for you to see them and the challenge of finding a suitable property with the age restrictions currently in place, this is why I have been asking if they can be lifted as per the policy I attached to my last email.

 

I have been putting off sorting out my shed because Carl pushed me out of the doorway so he could poke around it and I was so mad I wanted to push him back (only a lot harder) and state again that I feel it is grossly unfair that even if Carl has shoved/hit me you will take action against me if I retaliate.  I sought legal advice on this matter and was advised that I am legally allowed to defend myself against any kind of assault no matter the age/ability of the perpetrator, so if Carl shoves, pushes, grabs, hits, punches or basically so much as touches any part of my body I will proactively defend myself.  Because I now know I am legally allowed to defend myself against any type of bodily contact I will be moving items between my flat and shed trying to de-clutter and better store items I do not need so often.  If Carl tries to push me out of the way to view the contents of the shed again I will be defending myself from this illegal contact, and Carl will receive a punch or a kick to the groin (both advised as reasonable ways to defend myself depending on the proximity of the attacker.)

 

I will discuss the recent incident with Nik, but would appreciate it if you could please advise on what action the ASB team is taking to investigate the lack of response to the assault in August 2018 which was reported to the ASB team and WMP police.  To clarify I am not asking you to now investigate the assault, but rather what action did the ASB team take to investigate the complaint at the time and the file notes on the matter.

 

In my previous email I also asked what action the ASB team and Sandwell MBC took to safeguard me from further harm/harassment when Carl made a death threat against me in front of multiple witnesses in 2017?  This would include any measures put in place to reduce the risk of Carl causing me harm when his antisocial behaviour escalated to making a death threat from simple assaults and criminal damage.  I would appreciate it if you could please advise if you are able to provide this information based on the previous emailed request or whether I have to submit another Subject Access Request to get this information or if it would come under Freedom of Information?

 

I recognise you are very busy and appreciate the time you have spent looking into these issues as well as any information/advice you are able to provide.

 

Many thanks,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 December 2019 4:03 PM
To: Marie Brown <mariembrown@hotmail.com>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: RE: Bidding issues 

 

Good afternoon Marie

 

Thank you for your email and bringing the attached to my attention. I apologise for the delayed response, I have been on annual leave. 

 

I have discussed your case with the allocations team. They have confirmed that your date of birth cannot be altered to allow you to bid on age restricted properties. However they are able to add an age label on to an application which would allow the applicant to bid on age restricted properties – which links to the allocations policy you attached. However for this label to be added it needs to be agreed by the supervisor and the Occupational Therapist. I have forward your below email and the medical assessment to the supervisor and OT to make a decision if the age label can be added to your application. Once I receive a response I will update you. For now please continue to place bids on suitable properties through the bidding list and look where appropriate for alternative accommodation. 

 

In regards to the incidents which took place between yourself and your neighbour Carl, I have spoken to Nik regarding this and he will respond addressing your points. 

 

If you need any additional assistance or wish to discuss this further please don’t hesitate to contact myself 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 28 November 2019 15:49
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Re: Bidding issues

 

Dear Marnie and Jennifer

 

following our recent phone call conversation (Marnie and myself) during which I was advised that it isn't possible for my date of birth to be altered so that I can bid on appropriate properties, and I just need to wait a while until something comes up on my bidding list, I have now received independent legal advice and attach a copy of SMBC's Housing Allocations Policy.  May I please bring your attention to page 22, paragraph 3.7 and request an occupational therapist assessment.

 

Living in the same building as the man who injured me is causing additional stress whilst I try to adapt to the physical limitations of my spinal cord injury and complete a fairly intense MH program.  I am keen to move to a more appropriate property as soon as possible and whilst I understand there are many other people in the same circumstances as myself, at least being able to BID on suitable properties would be encouraging.  Because SMBC has this provision in the housing allocations policy my age is a protected characteristic under the Equality Act of 2010.

 

I have also been advised that as this was NOT the first time that Carl has assaulted me, and there was a death threat in between his fourth assault and the assault that caused the spinal cord injury there is the potential that SMBC and West Midlands Police failed to protect a vulnerable person and so I am also requesting an investigation into the circumstances that led up to the assault in August 2018.  There are two assaults missing from the police records but they are recorded in the council logs, these are:

1.	Ripping out rose bushes I had planted and using them to hit me across the face resulting in scratches to my face, neck and shoulder.

2.	Attempting to push me down the stairs resulting in a head injury.

Particularly after Carl made a death threat towards me in 2017, what action did SMBC take to ensure Carl did not pose a danger to me?

 

And what is SMBC currently doing to protect me from further harm or assaults from Carl Clift whilst I wait for an appropriate property to become available?

 

Many thanks for your kind attention to this matter,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marie Brown <mariembrown@hotmail.com>
Sent: 15 November 2019 3:37 PM
To: marnie_cavell@sandwell.gov.uk <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <jennifer_hopcutt@sandwell.gov.uk>
Cc: Eve Willis <eve_willis@sandwell.gov.uk>
Subject: Bidding issues 

 

Hi Marnie and Jen,

 

Eve suggested I contact you to discuss issues I'm having trying to bid on a property.

 

On 30/10/2019 I was diagnosed with Cauda Equina Syndrome caused by the spinal trauma Carl Clift inflicted in August 2018, I am currently awaiting surgery on my spine to correct the problem, but even after surgery I may continue to have lifelong issues.  This is the reason I've been having the physical symptoms such as nerve damage causing the limp in my left leg, and the problems with my back, having so much trouble with the stairs, problems trying to get into/out of the bath, using the kitchen cabinets (trying to bend down or reach up is increasingly painful), cooking, doing laundry, using the toilet/incontinence, walking etc.

 

I have attached a document about Cauda Equina to this email for your information, I obtained this from the Cauda Equina Syndrome Association website at https://www.ihavecaudaequina.com/?amp if you would like more information as the NHS website does not contain any information on this syndrome apart from a mention in the "Lumbar Decompression Surgery" section - which details the surgery I have to have and its ramifications.

 

Occupational Therapists assessed me earlier this year and made some adaptions to my flat (grip rails, a perching stool etc) but as the problem has progressed since then I am being referred for a new assessment to see if there is anything further they can do to help.  

 

I am also going to receive 6 weeks daily support with personal care at the end of which I understand there will be an assessment regarding long term care.

 

As well as the upcoming spinal surgery for Cauda Equina I am currently receiving support from Jen Mannix at Quayside House (South Wellbeing Team) as part of DBT a course I attend twice per week, Tuesday morning at Quayside House for a group teaching session and a one2one with Jen.

 

Due to the stress and anxiety of all the above I am also receiving support from Home Treatment Team who are coming every couple of days to deliver my medication.

 

Because of my mental health and now physical health needs I am EXTREMELY reluctant to move outside of my GP catchment area <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2>  as shown in the link <http://www.oldburyhealthcentre.co.uk/new-patients.aspx?t=2> .  My second bedroom is used regularly by my aunt, mother and brother when they visit to help me so I am trying to keep the second bedroom for carers as I need them now more than ever.  Because of my medical needs I can only bid on ground floor accommodation, so I am checking the postcode of every 2 bedroom ground floor flat on the bidding list each week, I have also bid on a few 1 bedroom flats out of desperation.

 

I have found over 40 private flats and bungalows within the catchment area and contacted the estate agents but none of them want an unemployed disabled person who may need adaptions making to the property so am having to rule out the private sector unless there is a list of approved private landlords who are willing to rent their property to people in my circumstances.

 

I have described the situation as best I can to give you an overall idea of my current circumstances, my prognosis, and everything I have done to try to troubleshoot these problems.  I need to move as soon as possible.  Getting down the stairs to attend medical appointments, dispose of rubbish, attempt to socialise etc is more painful than I can express.  And as I become more unsteady due to the weakness in my right leg, it is also becoming scarier as time passes. There is no hand rail on the wall side of the communal stairs, I have to grip and pull on the right hand rail to haul myself back up, and on the way down I push off the rail with my left hand whilst bracing my right hand against the wall to try to balance/steady myself on the way down.  I'm scared I'm going to fall down the stairs which would hurt in itself, but if I damage my spine further due to a fall like that I'm scared of the potential consequences.

 

There is not one suitable property on this weeks list that I can bid on.  But when I looked at the attached property newsletter I saw: 

 

Property Reference: 43337

Landlord: Stonewater Housing Association​

Type: 1 Bed Ground Floor Flat Low Rise​

Address: Church Street Oldbury​

Rent: £84.25​

EPC Asset Rating - Band Awaiting EPC​

Council Tax Banding - Band Unavailable​

Minimum Age: 50+​

Eligible profiles: Couple; Single Person​

Description: B69 4DX. MAY BECOME​

AVAILABLE. DE SOMERLEY HOUSE. 1 bedroom​

ground floor flat with a shower room. Located in​

Oldbury Town Centre. Up to 2 weeks rent to be​

paid in advance at time of sign up. No pets​

allowed. Preference will be given to applicants who​

can make best use of the shower room.

 

I am currently 6 years too young to bid on this property  and 9 years too young to bid on any of the bungalows on the same list and am therefore requesting I be considered for properties like this because being considered exempt from properties that would be quite literally life changing purely because of my age feels like discrimination and is really frustrating.  Quite aside from the way having to live in the same building as the man who did this to me, and hearing him happily chatting with people in the gardens I cannot access because of him, is making me increasingly angry.  As is knowing that my life is going to shit and he is walking around without ANY consequences for doing this to me, I now find that options to both get away from him and this situation are restricted purely because I was not born before 1969!

 

I would really appreciate it if one or both of you could look into this, and if you need authorisation to talk to my health providers to verify/clarify any of the above I list their details here and give authorisation for you to obtain any personal/medical information you need to make an assessment:

 

CPN: Jen Mannix - Quayside House, Oldbury. 0121 543 4295

GP: Dr Allison Beveridge - Oldbury Health Centre, Albert Street. 0121 543 1266.

Neurosurgeon: Dr Stephen Metcalfe - Queen Elizabeth Hospital. 0121 371 6878 ext 16878

 

If you need this authorisation on a specific form please email it to me at your earliest convenience and I will return it as quickly as I can.

 

Thanking you in advance for any help you may be able to offer,

Marie Brown <http://www.techtime.co.uk> ​

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

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Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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From

Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>

BCC

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Good Morning Marie,

 

I have logged this on our systems as ASB, despite your request, as I am satisfied that it is. The log number is 57745.

 

Would you please clarify all of the residents that you can who were engaging in this activity?

 

Additionally, you should also be calling the Police in circumstance like these because they may attend and move people on, which is the safest thing to do for all concerned, including yourself.

 

Kind regards

Nik Wooldridge

Town Lead Anti-Social Behaviour Officer – Oldbury

 



Sandwell Council…working for you

 

Tel: 0121 368 1166 

Email:nik_wooldridge@sandwell.gov.uk 

 

Operations & Development Centre

Roway Lane

Oldbury

West Midlands

B69 3ES

 

Web:www.sandwell.gov.uk

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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Level 2 – Protect

Level 3 – Restricted

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 April 2020 17:05
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Gina Meek <g.birch@west-midlands.pnn.police.uk>
Subject: Gardening Gatherings

 

Good afternoon,

 

Last week and again today Mrs Davis has had several family members over to visit. Angie, Angies daughter and grandchildren, working on the garden, last week they made a party of it with Carl too.  I didn’t complain because frankly I hope they catch Covid-19 it will certainly make my life less stressful, however having been cooped up for weeks it is frustrating to have them bringing god knows what contaminates from goodness knows where.

 

I’ve just been out to politely ask them if they are taking precautions like wiping down the door handles during lockdown and received a load of verbal abuse.  I recorded the conversation on my mobile phone having first informed Angie I was recording it and clearly held up the phone.  I wasn’t being nasty or even asking them to stop.  I just explained that several of us in this building are having to self-isolate but their coming over makes that redundant if they are not wiping down door handles etc.  And I asked if they are doing that (wiping down the surfaces they have touched before they leave?)

 

Angie called me a saddo (if I were asking them to stop/go away etc fair enough,) accused me of going into a cupboard and twice doing something to the buzzers using verbal abuse.  (I’ve been downstairs only when accompanied for weeks due to my back so I genuinely have no idea what she is talking about and have witnesses to anything that I do when down stairs or outside)

Angies daughter shouted at me to go and fuck right off.  The rest of the family then joined in harassing me when all I was asking is: Are they wiping down the door handles etc to avoid cross contamination as we have no idea where they have all been?

 

All I was asking, and still want to know, is that they are considering the residents when they all visit and taking precautions like wiping down the door handles etc.  Angie used it as an excuse to complain about my carers coming claiming she has to let them in (I have a keysafe that my visitors use.)  I’m writing to ask either of you can just ask them to wipe down the door handles etc before they leave when they come in such large numbers.  It’s impossible to speak to Angie as instead of answering the question asked (no matter how polite and upfront I try to be) she just starts shouting nonsense about the buzzer, then about carers visiting etc, and gets abusive.  I’ve been stuck here, inside for weeks because I’ve been told I’m too vulnerable to go out even with the carers and they can no longer even help me get to the canal to feed the ducks, there is no point going through all this only to get the virus trying to take the trash down…

 

This isn’t an ASB complaint, it’s a request for help to communicate and just be sure they are thinking of others.

 

I understand things are crazy busy right now and if you can’t help, I’ll try again, but if I get abuse again I will make a formal complaint, just trying to stay safe and keep the other tenants safe.

 

Regards,

Marie Brown

34 Groveland Road.

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>

CC

—

BCC

—

Named attachments

image001.jpg

Dear Miss Brown

 

Thank you for your email. I’m sorry to hear you have not been well

 

Can you confirm who removed the fire doors yourself or Sandwell assist? Also can you clarify what is stopping you being able to access the bathroom.

 

I can then speak to the repairs team to check if they have any suggestions but with the current situation we are also limited to what works are being carried out.

 

Kind Regards

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 20 April 2020 14:53
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Sandwell Assist

 

Hi Nik and Jennifer,

 

I just spoke to Sheila (I had mixed up her name in the previous email)

 

She doesn’t feel there is anything that Sandwell A.C.C.E.S.S. can do as the council are not currently doing adaptions unless they are absolutely necessary and she is concerned we have removed fire doors and definitely doesn’t feel it is appropriate to remove a further part of the frame.

 

I asked about the radiator and she said they can’t move that either and that because I am on the list to move they cannot actually do any adaptions on this property.

 

She did offer me a commode so we could replace the fire doors and I can stay in bed and pee in a commode but I explained that I do not want the smell of urine in my bedroom when my family and I haver found a solution that enables me to get to other rooms as well as the toilet – using the chair I can access the kitchen to get a drink for myself for example.  

 

Lisa my carer left at 1pm and I do not have another carer until 9am tomorrow because the tea time call has not yet been added (should have begun the week beginning the 6th April) so without the wheelchair I would not be able to access the toilet at all or get myself a drink until then.

 

I really don’t want a commode when I can actually get to the toilet door with my chair and then use the grab rails to get to the loo, I’d rather risk another fall than have my bedroom smell of wee and spend all day in bed.

 

Thank you for the suggestion though, it was worth asking.

 

Many thanks,

Marie

From

Marie Brown <MAILER-DAEMON>

To

"Jennifer Hopcutt"

CC

—

BCC

—

Named attachments

image001.jpg; bathroom loo.pdf; Lounge doorway.pdf; hall radiator.pdf

Good afternoon,

 

I had surgery on 04/03/2020 which initially helped a lot but I still kept falling and a particularly nasty one left me on the floor from 5am until my carer arrived at 6.30ish.  She couldn’t help me up and had to call paramedics, since then I have been in a lot more pain and the falls have been much more frequent until it was too painful to walk more than a few steps using my rollator.  My physio is concerned I have done some more damage during one of the falls and is requesting my GP refer me for another scan.

 

I’ve attached photos in pdf form of the doorway and radiator I asked Nik about this morning.  My primary concern is the radiator pipes giving way after being knocked too often as I would not be able to clean up a flood and would have to wait for carers. (My family are all keyworkers so are not able to visit at present other than supply drops.)

 

The bathroom/toilet is not solvable by housing I think, I am opting to keep my chair rather than replace the fire doors and have a commode so I am stuck in my bedroom all day, but I’ve also attached photos showing the problem there.

 

If housing are able to move the radiator just a little bit it would make a huge difference.  The doorway would stop me catching my hands so much but doesn’t present any further issue than bruised hands and caught fingers.

 

Best regards,

Marie Brown

 

 

From: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk> 
Sent: 20 April 2020 3:30 PM
To: Marie Brown <mariembrown@hotmail.com>; Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk>
Subject: RE: Sandwell Assist

 

Dear Miss Brown

 

Thank you for your email. I’m sorry to hear you have not been well

 

Can you confirm who removed the fire doors yourself or Sandwell assist? Also can you clarify what is stopping you being able to access the bathroom.

 

I can then speak to the repairs team to check if they have any suggestions but with the current situation we are also limited to what works are being carried out.

 

Kind Regards

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com <mailto:mariembrown@hotmail.com> > 
Sent: 20 April 2020 14:53
To: Nik Wooldridge <Nik_Wooldridge@sandwell.gov.uk <mailto:Nik_Wooldridge@sandwell.gov.uk> >; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk> >
Subject: Sandwell Assist

 

Hi Nik and Jennifer,

 

I just spoke to Sheila (I had mixed up her name in the previous email)

 

She doesn’t feel there is anything that Sandwell A.C.C.E.S.S. can do as the council are not currently doing adaptions unless they are absolutely necessary and she is concerned we have removed fire doors and definitely doesn’t feel it is appropriate to remove a further part of the frame.

 

I asked about the radiator and she said they can’t move that either and that because I am on the list to move they cannot actually do any adaptions on this property.

 

She did offer me a commode so we could replace the fire doors and I can stay in bed and pee in a commode but I explained that I do not want the smell of urine in my bedroom when my family and I haver found a solution that enables me to get to other rooms as well as the toilet – using the chair I can access the kitchen to get a drink for myself for example.  

 

Lisa my carer left at 1pm and I do not have another carer until 9am tomorrow because the tea time call has not yet been added (should have begun the week beginning the 6th April) so without the wheelchair I would not be able to access the toilet at all or get myself a drink until then.

 

I really don’t want a commode when I can actually get to the toilet door with my chair and then use the grab rails to get to the loo, I’d rather risk another fall than have my bedroom smell of wee and spend all day in bed.

 

Thank you for the suggestion though, it was worth asking.

 

Many thanks,

Marie

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

"Marie Brown"

CC

—

BCC

—

Named attachments

None visible

No readable message body was available in this EML source.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Mannix <jennifer.mannix@nhs.net>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good morning Marie

 

I do apologise it wasn’t my intention to cause you stress through this

 

The last documents we had in relation to your condition was when the medical assessment was carried out October 2019 and when you sent me the documents again to request for the age label December 2019/January 2020. These documents were before your last operation. Following these documents it was recommended by our Occupational Therapist that you would require 

“ground floor property, preferably with a step up or level access shower, or a bath with equipment”

 

The documents provided previously did explain your medical conditions which resulted in priority being awarded with the above recommendation. There was no mention of wheelchair use. If you are able to get an updated doctors letter with your current conditions and stating you are now a wheelchair user we will be able to review your medical priority. Following this review we will be able to assess this information and change the recommendation to a suitable wheelchair access property so that this meets your needs. 

 

Unfortunately, you will need to source this letter from your involved medical professionals, we are not able to request for this on your behalf. I’m aware with the current situation this may take longer than usual but as soon as you can get a letter explaining your current circumstances we will then be able to carry out the review for wheelchair access properties. 

 

If you need any further assistance or guidance please don’t hesitate to ask. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 04 May 2020 12:21
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Cc: Jennifer Mannix <jennifer.mannix@nhs.net>
Subject: Re: age label enquiry

 

Hi Marnie,

 

this isn't new information, Aspire have explained this, I have explained this, my physio has even called and explained this.  I have given authorisation for my GP, Surgeon/specialist, physio, CPN and social worker to be consulted so that a better understanding of my MH and physical health diagnosis and prognosis can be obtained independently.

 

All required information has been provided it just clearly isn't being understood.  I'm copying in my CPN so she is aware of why I give up, this is impossible, no amount of mindfulness can help with this situation.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 30 April 2020 11:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Hello Marie

 

The allocations team have confirmed if the property is wheelchair accessible then it would advised in the property description. Please look for this in the description of each property on the bidding cycle. 

 

If you wanted a caravan on the drive you would need to request this to the area manager. If the land is communal this would not be allowed however if you had your own drive it would be management decision if you would be allowed this or not. I would advise just to focus on 2 bedroom properties if the additional bedroom is essential for carers to stay over. 

 

If you are offered the property is Walsall then you would need to contact Sandwell Assist at that time to discuss adaptions and requirements in that property. 

 

Just so I can get up to date with your current circumstances, has the hospital advised you to use a wheelchair? Is this following your operation or is this something you now have to continue to use? As this is new information it may be that we conduct a review on your application to ensure your medical assessment is up to date with your current circumstances. Do you have any recent GP/hospital letters that detail your current conditions? If so are you able to send these to me so the medical panel can review your medical assessment and adjust your recommended property type so that we can ensure we find you a suitable property. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 30 April 2020 08:52
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie, 

 

I have stayed in touch with Joslyn regarding the Coventry flat and I accepted it on a Tuesday but Lockdown began that Friday and it's been a struggle to try to liaise with GP's and Social Services in Coventry to ensure my care needs would be met if I move there during lockdown.  She was liaising with SIA who were supporting with that due to their specialisation with those enquiries but those people have been furloughed.  I am not even worried about remaining within my GP area at this stage and have stated I'll take any Aspire property wherever it is, the challenges would be the same anywhere but at least I'd be able to manoeuvre this chair without bouncing off doorframes and radiators.  

 

If the property you mentioned can accommodate my wheelchair I'm willing to take it though I don't know where my carers would sleep.  I can't ask social services for any more support it's already costing £57.83 per week which is all of my PIP making it impossible for me to purchase any more of the equipment I need.  I have been advised to try to crowdsource a more suitable wheelchair as I can't possibly save up for one now.

 

I have just logged in and bid on a 2 bed ground floor flat in Walsall, I'd have to just figure GP and Care out if accepted.  But I have the same concern about this property, if I move in would Sandwell ACCESS allow me to use my chair to remain independent or would they just expect me to stay in my bedroom and have a commode?

 

I'm currently trying to reach crisis team to ask about respite because I'm struggling to cope, this is all too much.  If the flat you mentioned can let me use my chair i'll go there but I dont' know how to pay for the extra care I'll need to replace the support my family provide when Mum and Adam sleep over.  Mum can't sleep in my room she snores and keeps me up all night, does it have parking for a caravan?  We have discussed purchasing a second hand caravan (my Mum) and parking it outside so she can sleep in there but we wouldn't want to park it on the street.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 April 2020 1:50 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good afternoon Marie

 

It’s no bother at all, I hope you are feeling well.

 

I know you’ve had a few issues raised recently and have been working with Jennifer Hopcutt. With regards to the Sandwell Access response I can’t comment much on these outcomes. 

 

At current we do have a bidding cycle active. This is running in a 2 week cycle – one week advertising and one week allocating the properties. This bidding cycle is only available for those with priority to move. As you are currently in Band 2 priority with a need to move on medical grounds this bidding cycle applies to you, therefore you are eligible to place bids.

 

I have looked at the properties available from today under your application. I have taken in to consideration your need for ground floor and to remain in your GP catchment area. I have found one property available – Ground floor One Bedroom on Oldbury Road Rowley Regis. I have asked allocations what the bathing facilities are like and am awaiting their response. Please feel free to log in online to your bidding account and have a look in to the bidding system yourself to see if there is anything I have missed. If anything is suitable please place your bids and we will be in contact if an offer can be made – please be aware as previously mentioned this process will take a little longer than usual. 

 

If I could also remind you that it was agreed that you were able to move on a temporary basis to a property founded by Aspire. Last update I had from this, they were unsure if last mentioned property was still available and it was a bad time to move as it was just before your operation. If you still wish to continue with this please contact Aspire to discuss available properties. 

 

I do apologise with the current situation there is not much else I can do to assist however I hope the above gives you sure reassurance that the possibility of moving is still available at this time. If you need any assistance with the bidding please let me know

 

Kind regards – Take care!

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 27 April 2020 13:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

I'm sorry to keep raising this issue but I'm in such a shitty situation I'm at my ropes end and jusat can't cope.

 

Sandwell Council are sending such mixed signals on my disability.  For example:

 

I need carers three times per day and today was told that is going to cost me £115.66 per fortnight (leaving me with £13 for groceries.)  I managed the MH crisis this caused with the help of my MH nurse and am now trying to problem solve this in practical ways but am still physically shaking as I write this.  I JUST borrowed £120 from my Dad to purchase a walker that won't fall over when I try to do my rehab (physio) and now have no idea how to repay him.

Housing Department assessment says I'm fine in this unadapted flat.

The falls that I'm having as a result of my CES have hurt my back and led to my having to use a wheelchair MUCH sooner than anticipated.  My physio has been liaising with my GP to arrange an urgent scan.

Sandwell A.C.C.E.S.S. are refusing to move a radiator that is causing problems trying to manouver a wheelchair out of the kitchen but because we had to remove fire doors in order for me to be able to get from the lounge to the kitchen they can't help (it would be condoning my removing the fire doors - which I understand.)

Jeniffer from Housing was amazing last week trying to see if repairs could move the radiator but they face the same problem, although they would like to help they can't condone me removing fire doors.

Sandwell A.C.C.E.S.S. only offer was to replace the fire doors (meaning I can't use the wheelchair to get from room to room) and provide a commode in my bedroom so I can pee in that as I wouldn't be able to get to the toilet.  I don't want to give up the independence my chair gives me (I can grab drinks and go to the toilet plus help my carers prepare my meals) I don't want a commode in my bedroom or to fall asleep smelling wee or to be stuck in  my bedroom 27/7.  I can't even get onto my balcony because the only way to rearrange my lounge to accommodate the chair was to push the dining table against the balcony door so I can't even get outside to feel the sun or wind on my face.

Sandwell A.C.C.E.S.S. acknowledge that my flat needa adapting but refuse to do ANYTHING other than replace fire doors and provide a commode condemming me to a life in my bedroom falling asleep smeeling wee from a commode

Housing Department  "OT" states this place is acceptable based on a paperbased assessment

Every NHS Physio and OT that has assessed me and the lady that came from Sandwell .A.C.C.E.S.S. see how much I'm tryign to be independent and how hard it is here, and the NHS staff are disgusted that Sandeep Kooner hasn't been out to my home to actually assess me appropriately (I have made a formal complaint about paperbased assessments to the HCPC but have been warned that they are low on staff and investigations are taking much longer than normal)

Ditto above

I can't get downstairs and when beingf taken to A and E a couple of weeks ago paramedics trying to help me get down with my crutch and holding the rail, were alarmed and saying it was a health and safety issue

Ditto above.

 

The only person who could have helped me move to suitable accommodation before lockdown is the only professional who didn't physically assess me.  

 

I spoke to PIP after receiving the call about the cost of care and even they (during the covid 19 lockdown) are understanding that I can't live like this and need help and have fast tracked my reassessment to Capita for a phone assessment which I should get a call about in the next week.

 

ACCESS wont' adapt this flat because I'm on the list to move, but the list to move is CLOSED. No bidding, absolute;ly no hope and as we don't know when lockdown is due to end there is no end in sight.  

 

Is there ANY way of escalating my assessment to a higher authority, be it a supervisor, manager, even the head of the council!  This afternoon I'll be contacting my MP and various other peopel recommended by CA and the Spinal Cord Injury charities that have been supporting me and mentoring me through this nightmare (and that's not including the mental health support I've ben receiving to cope with being stick like this in the same building as the bastard who did this to me.)  So many more emails to write and phoen calls to make, I just don't have the energy. I'm so tired.

 

I cannot live like this any more, I'm done, this is too much to ask a person to bear.  Can you please help in any way at all?

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 20 February 2020 10:12 AM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Good morning Marie, 

 

Hope you are OK and I hope everything goes well on 26th. 

 

With regards to the age label, the further evidence you have submitted would not be enough to warrant another request for the age label to be taken off as they are only appointment letters. In order to request for the age label to be taken off we would require more detailed letters that would explain why you are not able to secure a property through what is currently available to you. 

 

I had sent the request to Sandwell Assist to have the intercom location moved. If you have had no updated from this I would recommend you call Sandwell Assist to chase this up. Their contact number is 0121 569 2266. Advise them that a request has been put in email, but you are chasing up an assessment to have the intercom moved due to mobility issues with reaching it. 

 

Finally, with regards to the second handrail being installed in the communal staircase. Inspectors have been out to this and they have advised unfortunately it cannot be done

“the addition of an extra handrail would further restrict the width of the communal stairs by approximately 100mm, the extra restriction would be unacceptable as this is a means of escape in an emergency.”

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 19 February 2020 11:13
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Good morning Marnie,

 

As previously discussed I saw my consultant on 13/02/2020, he wanted to have me in within 2 weeks for surgery.  My procedure is on 26/02/2020.

 

You mentioned when you visited that you could have an intercom receiver installed in the lounge so I don't keep missing the buzzer, but I haven't heard anything about that yet.  Did you look into it?

 

Also, there is still only one handrail on the communal stairs so they are still incredibly dangerous.  Were you able to arrange installation of a second handrail? 

 

If not I would really appreciate it if you could please follow up on both of these items?

 

Could you please also consider the attached documents as further medical evidence for the OT as I am again requesting the removal of the age restriction to enable me to bid on suitable properties?

 

The password is: PosteriorDecompression

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 03 February 2020 12:46 PM
To: Marie Brown <mariembrown@hotmail.com>
Subject: RE: age label enquiry 

 

Afternoon Marie

 

It does not mean that the OT believes the stair case not to be a danger to your health and safety. We have awarded band 2 Medical Priority as we recognise that the property is not suitable for your needs. However the OT believes that your needs can be met on the bidding system without having to also look at age restricted properties. Therefore you need to continue to place bids on properties that are available to you on the bidding system and follow the recommendation made following the award of your band 2 priority. 

 

With your request for alterations I have sent this to an Inspector to arrange a visit to see if we give consent for this to be done. He will be in contact with you shortly to arrange a suitable appointment. I have sent an email to Sandwell Enquiries to request for another assessment for further aids and adaptations. If you have not heard back from them yet with an appointment please feel free to contact them to chase up an appointment on 0212 569 2266. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 03 February 2020 10:11
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Re: age label enquiry

 

Hi Marnie,

 

Does this mean that in the OT's opinion having to get myself and this walking frame up and down this staircase does NOT constitute a danger to my health and safety?  

 

I am finding it near impossible to manoeuvre this around the flat and may have to remove the fire doors from my lounge, kitchen and bedroom to enable myself to use it as propping them open doesn't leave enough clearance.

 

I would also like to request permission to cut a slot in the side of my bath tub to enable my carers to help me get into the tub for a shower.  It is so painful having them lift my left leg over the side of the bath tub I have only been able to have one shower a month even with their assistance.  We have been discussing this for a while and it seems the only option to enable me to maintain my personal hygiene.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

 

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: 29 January 2020 1:12 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: age label enquiry 

 

Afternoon Marie

 

Hope you are well. 

 

I have received response from the Occupational Therapist and Team Leader from allocations. They have reviewed your case and decided that the age label is not warranted at present. 

 

The original recommendation made in December 2019 is still relevant:

‘a ground floor property, preferably with a step up or level access shower, or a bath with equipment. These needs could be met in 40+ properties’

 

Following their response I would recommend you continue to place bids and express interests in the properties available for you that meet the above recommendation. 

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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Level 2 – Protect

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________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Hopcutt"

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Jen and Marnie

I Marie Brown, hereby give authorisation for the following health and social care professionals involved in my care to be contacted by Sandwell Allocations Team in order to discuss my current and future needs in terms of accommodation, services and therapies.


*	My neurologist name is Dr Metcalfe Queen Elizabeth Hospital Birmingham, Mindelsohn Way, Edgbaston, B15 2GW, his secretary is called Kate and can be reached on 01213716878
*	My previous physio (who recommended the chair but couldn't provide one) is Aisha from Icare.  0121 507 2664 ext/option 5
*	My current physio is Trish Edwards, Icare 0121 5072664
*	My GP is Dr Deborah Endersby, Oldbury Health Centre, Albert Street, Oldbury B69 4DE 
*	Social Worker Lisa Fletcher, Sandwell Adult Social Care (01215692266) sandwell_enquiry@sandwell.gov.uk <mailto:sandwell_enquiry@sandwell.gov.uk>  Same number for Sandwell ACCESS who want to replace firedoors and restrict me to my bedroom with a commode rather than provide a safe way for me to use my wheelchair in the flat.
*	Sandwell Council Finance (Billing me £115.66 per fortnight for care calls 3 times per day)
*	Lisa and Lucy, carers, Custom Care 01902 357870

Please note that many of my admin challenges have been since my floating support worker was removed by Sandwell Social Care (Vincent) right after my diagnosis last October.  I appealed this twice, as this was the very time I needed help most, as proven by my complete inability to convey that I was requesting suitable adapted accommodation despite specifically stating that multiple times. My finances are a shambles - I have less than £21 per week for groceries after paying for utilities, care and household bills and trying to apply for a budetting loan which I am finding more challenging than I had anticipated - I tried to do it this weekend but the form keeps resetting.

Regards,
Marie Brown <http://www.techtime.co.uk> ​

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>

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Good Morning Miss Brown

 

Thank you for your email.

 

I have forwarded the information to the Allocations team.

 

In regards to your finances have you spoken to a member of the welfare rights team? If not I could do a referral to them for you to look at your benefits/finances?

 

Kind Regards

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 14 May 2020 09:16
To: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Neurologist and Physio details

 

Jen and Marnie

 

I Marie Brown, hereby give authorisation for the following health and social care professionals involved in my care to be contacted by Sandwell Allocations Team in order to discuss my current and future needs in terms of accommodation, services and therapies.

*	My neurologist name is Dr Metcalfe Queen Elizabeth Hospital Birmingham, Mindelsohn Way, Edgbaston, B15 2GW, his secretary is called Kate and can be reached on 01213716878
*	My previous physio (who recommended the chair but couldn't provide one) is Aisha from Icare.  0121 507 2664 ext/option 5
*	My current physio is Trish Edwards, Icare 0121 5072664
*	My GP is Dr Deborah Endersby, Oldbury Health Centre, Albert Street, Oldbury B69 4DE 
*	Social Worker Lisa Fletcher, Sandwell Adult Social Care (01215692266) sandwell_enquiry@sandwell.gov.uk <mailto:sandwell_enquiry@sandwell.gov.uk>  Same number for Sandwell ACCESS who want to replace firedoors and restrict me to my bedroom with a commode rather than provide a safe way for me to use my wheelchair in the flat.
*	Sandwell Council Finance (Billing me £115.66 per fortnight for care calls 3 times per day)
*	Lisa and Lucy, carers, Custom Care 01902 357870

Please note that many of my admin challenges have been since my floating support worker was removed by Sandwell Social Care (Vincent) right after my diagnosis last October.  I appealed this twice, as this was the very time I needed help most, as proven by my complete inability to convey that I was requesting suitable adapted accommodation despite specifically stating that multiple times. My finances are a shambles - I have less than £21 per week for groceries after paying for utilities, care and household bills and trying to apply for a budetting loan which I am finding more challenging than I had anticipated - I tried to do it this weekend but the form keeps resetting.

 

Regards,

Marie Brown <http://www.techtime.co.uk> ​

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Hopcutt"

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Hi Jennifer,  this is the email i sent this morning about floating support. my paperwork is just a mess, I'm so behind with everything.
If yo are able to help I'd be really gateful but i understand you may not be able to.
Regards,
Marie

In the 5 months since we last corresponded over my request for continued Floating Support I am still stuck in a 1st floor flat living below Carl who caused the permanent degenerative spinal cord injury through his abusive behaviour yet has still not faced any consequences for it, and:

*	I have been unable to provide the requested documents to Allocations.  I have piles of paperwork here but can't identify what they need, to be considered for suitable adapted accommodation.
*	I am now trying to cope in a wholly unsuitable flat no further forward in the moving process than I was when you were removed from supporting me six months ago.  I have now been on the regiater to move for twelve months.
*	I was offered temporary suitable adapted accommodation in January but initially Housing refused to let me move there, by the time the charity making the offer threatened to get the lawyers involved and Sandwell Housing backed down the accommodation had been offered to someone else.  Though I was offered alternative accommodation temporarily in Coventry pending a suitable offer from Sandwell MBC.  (I'm having trouble submitting a budgeting load application for help with move expenses - I hoped to do it this weekend but the form has me stumped.)
*	Because Sandwell ACCESS have been spectacularly unhelpful I am now living in a flat with fire doors removed in order to accommodate my wheelchair, ACCESS acknowledge that I need to chair to get around the flat but want to replace the fire doors trapping me in my bedroom as I won't be able to get the wheelchair out - so they want to provide a commode for me to get out of bed and pee in but trap me in my bedroom 24/7.  (Whereas the wheelchair enables me to get snacks and drinks, go the to toilet and remain fairly independent.)
*	I had to cut a hole in the side of my bath to be able to shower because Sandwell ACCESS refuse to adapt my flat AT ALL because I am on the list to move despite my still not being able to access the adapted properties they acknowledge I need.
*	I am now being charged £115.66 per fortnight for Care which leaves me with just £13 to £21 per week for groceries, incidental expenses, travel, etc. so my budget is a mess - I have also had to purchase equipment like the wheelchair and a sturdier rollator (because Sandwell ACCESS refused) which drained my small savings as well as leaving me in debt to friends and family members who have helped me to purchase these items.
*	I have had to cancel hospital appointments because despite it being a basic human right, I cannot access healthcare.  I can no longer manage the stairs safely and need assistance from paramedics/hospital transport to be carried up/down the stairs.  An urgent follow up with my Neurosurgeon had to be cancelled on 11/05/2020 but has been rebooked for 19/05/2020 pending transport being arranged.  I have been unable to arrange this since Covid-19 began, but WOULD be able to access healthcare if I were in a suitable property that enabled me to exit at ground level.
*	Health and Safety concerns have been raised with West Midlands Fire Service but they are not doing Safety Checks in person - only over the phone, until Covid-19 restrictions are loosened.
*	Even paperwork I thought I had managed to do ok (such as the extra paperwork for PIP,) came back weeks later because I messed up the postcode.
	
*	I'm supposed to compile paperwork for three other organisations but have also been able to put together the packs that they need as I can't work out which of the documents they require.

Jennifer and Marnie my housing officers want me to forward more medical documents to them and give permission for them to talk to my neurosurgeon etc, but I do not understand why I have to provide this information to housing officers and not directly to Allocations who are the team making the assessment.  I have raised this as a concern with the HCPC (which took months because I kept making mistakes) but I have now managed to provide the appropriate information and they have approved triage and passed it to a caseworker based on 2 concerns:

1.	Sandeep K Kooner the OT assessing my housing needs is doing this via a paper based assessment only, rather than performing a physical assessment
2.	GDPR is not being complied with in the process.

It will take months for a decision from the HCPC but in the meantime I need to provide this updated information for allocations and do now know what they need versus what they already have.


I am therefore again requesting support from Floating Support with the following:

*	Support to access health care - I need a way to get to my appointment at the QE hospital next Tuesday.
*	Support to move away from the abusive neighbour who messed up my spine permanently.
*	Support to move to SUITABLE adapted accommodation.
*	Support to claim back the VAT on medical equipment I have had to purchase over the past few months (I know I can and the 20% would make a huge difference to my ability to purchase food/groceries) but I don't know how to do it.
*	Support to provide paperwork to Capita and Sandwell Allocations to support my change in circumstances and suitable accommodation application.
*	Support to apply for a budgeting loan to facilitate a move to the temporary accommodation offered in Coventry pending an appropriate housing offer from Sandwell MBC.
*	Support with my finances, budgeting and ways to get cash from my bank given I cannot leave my home to access ATM's and giving my PIN number to carers could leave me vulnerable to financial abuse for which my bank would not reimburse me as it would be my fault for sharing my PIN.
*	Due to being rushed to a and e at Russells Hall on Monday I have had to begin yet another 14 day period of self isolation which has delayed my physio follow-up form yesterday to 8th June.
*	Advice as to whether there are any grants I can apply for to purchase a more suitable wheelchair.  I had to purchase a budget one but it is too long and I cannot get it through doorways without taking chunks out of plaster, door frames and catching on the hallway radiator etc.

So many departments within the council recognise the challenges and are being really supportive (my DHP application was done for me by an unknown person before I even realised I was supposed to have done it) but the lack of communication between departments (even after I gave permission) and the mixed messages regarding my needs and the help that can be provided are just too confusing.  

Last week my physio told me to reduce using my rollator, this week I was told to stop using it completely, walking just isn't an option until I have completed more rehab.  I hate needing this chair but without it I'm unable to do even the most basic things like accessing the kitchen for drinks or going to the toilet.

I begged for help before things got in such a mess, and I'm begging now.  I'm copying in my MP as advised as I understand family members are contacting councillor and my local MP to highlight the safety issues and lack of support to help me move.

Regards,
Marie Brown <http://www.techtime.co.uk> ​


________________________________

From: Eve Willis <eve_willis@sandwell.gov.uk>
Sent: 09 January 2020 9:05 AM
To: mariembrown@hotmail.com <mariembrown@hotmail.com>
Subject: Support Coping with anti social neighbour...Il1 
 

Hi Marie,

 

Thank you for contacting Floating support.

 

My manger Vince McCalla called a meeting with me to discuss your email.

 

Vince McCalla has asked me to respond back to a recent email you have sent to Community Care regarding having support from Floating Support.

 

1 = I have emailed Marnie and explained to her that your back problem is getting worse and that you have had a diagnosis. I also stated that you are struggling greatly in current accommodation, due to the stairs leading up to your front door and that you will be becoming a prison in your own home. I expressed the urgency  for you to be moved to ground floor accommodation.  Please could you let me know the outcome of the email and what Marnie proposes to do to support you with this?

 

2 = Did you say that you have an OT working with you, the last time we spoke? If so, did he/she write a report to housing for you to recommend the requirements you need to move to suitable accommodation for your medical needs?

 

3 = Vince stated that maybe you could order a new bed frame online and have it delivered to your door? What ideas do you have at the moment to sort the situation out with your bedframe?

 

Vince also stated that when we get your response regarding the above, we could offer advice, depending on your response. But he also stated that he would be looking at putting you on the waiting list for support from our service and once you were under offer for new accommodation, that if you required it, we could support to with your re settlement.

 

Hope you are happy with my response and keeping well?

 

Many Thanks

 

Eve Willis

 

Floating Support Officer

 

 

Il2

 

 

07961 366850

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

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I am currently out of the office until Friday 15th May. If you have any enquiries please call Marnie Cavell on 01213681166 ext 1224 Many Thanks

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Hopcutt"

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Hi,

I've been paying for a wheelchair adaptable hotel room since the weekend because I couldn't cope at home. I booked it for a week using a PIP back payment.

When I logged on to bid this morning there was a message saying I can't bid during this cycle due to an offer?

We came back to try to sorry it out but as I can't get upstairs I am currently outside the council house trying to get some help.

My family are unable to put me up, my wheelchair won't fit through the doors of my father's or brothers ground floor flat nor my mum's house. Aunt is shielding.

For the last few months Ambulance crews have carried me up and down the stairs, I genuinely can't get into my current flat without some sort of assistance with the stairs.

I have spoken to Fran who said she will ask my housing officer for an urgent call back and also she messaged allocation about this offer. I was discharged from Hallam Street last Thursday so I'm on my own.

Can either of you please assist?

Regards,
Marie Brown

Get Outlook for Android <https://aka.ms/ghei36>

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Marnie Cavell <marnie_cavell@sandwell.gov.uk>

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Good Afternoon Marie

 

I am currently making some enquiries and someone will be in touch with you shortly to discuss this matter.

 

Kind Regards

 

 

Jenny Hopcutt

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Hopcutt@sandwell.gov.uk <mailto:Jennifer_Hopcutt@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

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From: Marie Brown <mariembrown@hotmail.com> 
Sent: 01 July 2020 14:48
To: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>; Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Subject: Can't get into my flat

 

Hi,

 

I've been paying for a wheelchair adaptable hotel room since the weekend because I couldn't cope at home. I booked it for a week using a PIP back payment.

 

When I logged on to bid this morning there was a message saying I can't bid during this cycle due to an offer?

 

We came back to try to sorry it out but as I can't get upstairs I am currently outside the council house trying to get some help.

 

My family are unable to put me up, my wheelchair won't fit through the doors of my father's or brothers ground floor flat nor my mum's house. Aunt is shielding.

 

For the last few months Ambulance crews have carried me up and down the stairs, I genuinely can't get into my current flat without some sort of assistance with the stairs.

 

I have spoken to Fran who said she will ask my housing officer for an urgent call back and also she messaged allocation about this offer. I was discharged from Hallam Street last Thursday so I'm on my own.

 

Can either of you please assist?

 

Regards,

Marie Brown

 

Get Outlook for Android <https://aka.ms/ghei36>

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good afternoon Miss Brown

 

As discussed over the phone if you could please keep me updated on when you may be removing your furnishings from Groveland Road and when you might be ready to return the keys to the property. Once we’re aware of a date you will be able to return the keys I can then terminate the property. 

 

Good luck with the move and I wish you all the luck with your new adventure at Boldmere Court

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>

CC

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

BCC

—

Named attachments

image001.jpg

Good afternoon Miss Brown

 

I hope you are well. 

 

I’m emailing to check how you are getting on with the property. Have you been able to arrange for removals from 34 Groveland Road to the new property?

 

If there’s anything I can do to assist please let me know

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local



 

 

 

From: Marnie Cavell 
Sent: 29 October 2020 12:31
To: 'Marie Brown' <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: 34 Groveland Road - Termination

 

Good afternoon Miss Brown

 

As discussed over the phone if you could please keep me updated on when you may be removing your furnishings from Groveland Road and when you might be ready to return the keys to the property. Once we’re aware of a date you will be able to return the keys I can then terminate the property. 

 

Good luck with the move and I wish you all the luck with your new adventure at Boldmere Court

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marnie Cavell <marnie_cavell@sandwell.gov.uk>

To

Marie Brown <mariembrown@hotmail.com>, Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

CC

—

BCC

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Named attachments

image001.jpg

Good afternoon Miss Brown

 

Thank you for your response and for leaving the keys. I have terminated your property for Sunday 8th November 2020. 

 

When booking repairs for the new property please log them either online through My Sandwell or by calling us on 0121 569 6000 but please be aware we are only attending to emergency repairs. 

 

Enjoy settling in to your new home! Should you require any further assistance from the Oldbury Team in the meantime please let me know

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

From: Marie Brown <mariembrown@hotmail.com> 
Sent: 09 November 2020 08:22
To: Marnie Cavell <marnie_cavell@sandwell.gov.uk>; Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: Re: 34 Groveland Road - Termination

 

Hi Marnie and Jennifer,

I'm so sorry I forgot to reply last week. I hope you are well?

The removal van came last Tuesday and we managed to get everything out plus mum cleaned up before leaving Groveland Road. She left the keys in the kitchen drawer as requested and left the spare set in the lock box in the back garden. Code is 2476​.

 

I had to ask for an extra day at Manifoldia but moved out and cleaned up on Wednesday, I'm now spelt unpackaging my new home.

 

There are a few teething problems like the toilet not flushing and the bathroom door catch not engaging, which o have been trying to report but both previous properties are empty.

 

Best regards,

Marie Brown

 

Sent from my phone, sorry for any typos I missed

________________________________

From: Marnie Cavell <marnie_cavell@sandwell.gov.uk>
Sent: Thursday, October 29, 2020 12:31:04 PM
To: Marie Brown <mariembrown@hotmail.com>
Cc: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Subject: 34 Groveland Road - Termination 

 

Good afternoon Miss Brown

 

As discussed over the phone if you could please keep me updated on when you may be removing your furnishings from Groveland Road and when you might be ready to return the keys to the property. Once we’re aware of a date you will be able to return the keys I can then terminate the property. 

 

Good luck with the move and I wish you all the luck with your new adventure at Boldmere Court

 

Kind regards

 

Marnie Cavell

Neighbourhood Assistant

Oldbury Local Office

 



 

 

Sandwell Council... working for you

 

 

T:  0121 368 1166

E:  marnie_cavell@sandwell.gov.uk <mailto:marnie_cavell@sandwell.gov.uk> 

 

 

Sandwell Council

Freeth Street

Oldbury

B69 3DE

W:  www.sandwell.gov.uk <http://www.sandwell.gov.uk/> 

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

From

Marie Brown <MAILER-DAEMON>

To

"Jennifer Pointon"

CC

—

BCC

—

Named attachments

image001.jpg

234 Browns Lane

Coventry

CV5 9ED

 

From: Jennifer Pointon <jennifer_pointon@sandwell.gov.uk> 
Sent: 14 August 2018 1:34 PM
To: 'Marie Brown' <general@mariebrown.co.uk>
Subject: RE: Gate in communal gardens

 

Good Afternoon Miss Brown

 

 

Following on from our telephone conversation regarding the below email

 

 

An appointment has been arranged as agreed for Wednesday 22nd September at 10am at Oldbury Local Office with 

 

 

Should this be inconvenient once you have spoken to your Mum please do not hesitate to contact myself

 

Kind regards

 

 

Jenny Pointon

Neighbourhood Officer

 





Sandwell Council…working for you

 

T: 01213681166 ext 1224

E: Jennifer_Pointon@sandwell.gov.uk <mailto:Jennifer_Pointon@sandwell.gov.uk>     


Sandwell Council
Oldbury Local

W: www.sandwell.gov.uk <http://www.sandwell.gov.uk/>  

 

This email is marked with an Impact Level (IL) classification indicating the potential impact of any unauthorised disclosure of the information contained within it. 

 

This message has been assessed and graded 

 

Level 0 – Unclassified

Level 1 – Protect 

Level 2 – Protect

Level 3 – Restricted

 

 

________________________________

The information in this message must be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error notify the sender and delete it. Any views or opinions expressed within this email are those of the author and may not necessarily reflect those of Sandwell MBC and no contractual arrangement is intended to arise from this communication. You should also be aware that any email may be subject to a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties. Please note that Sandwell MBC cannot guarantee that this message or any attachments are virus or malware free and have not been intercepted and amended.

 

 

 

 

 

 

 

From: Marie Brown [mailto:general@mariebrown.co.uk] 
Sent: 14 August 2018 11:10
To: Jennifer Pointon <jennifer_pointon@sandwell.gov.uk <mailto:jennifer_pointon@sandwell.gov.uk> >
Subject: Gate in communal gardens

 

Hi Jennifer,

Carl continues to work on this gate and prevent me from entering that side of the garden because he claims it is his.

My cameras are still in the positions Naheed approved and have not been moved. Viewing previous footage and comparing it to recent footage well verify that.

We agreed that you would check if I can plant wild flowers under the fence in the rear communal garden, I am awaiting the decision on that.

I am struggling with the form as it requires more information than I anticipated, my aunt is going to come and help me complete it.

Could you please intervene the construction of this gate, it just reinforces his opinion that the garden is his sole property. 

Best wishes,

Marie Brown

Sent from TypeApp <http://www.typeapp.com/r?b=13467>

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <OrangeDolphinEgg@outlook.com>

CC

—

BCC

—

Named attachments

None visible

I am currently out of the office until Tuesday 4th January 2022. . If you have any enquiries please call 01213681166
Many Thanks

From

Marie Brown <mariembrown@hotmail.com>

To

"Jennifer Pointon"

CC

—

BCC

—

Named attachments

None visible

The white neighbours laughed at me when they called you about the hand grips on the wall. Angie knew you would stop me, and I did, I went inside and sure enough you said no permanent objects in the communal gardens that were full of chairs, benches, Carl's scrap wood with nails through it etc etc etc.

I notified you he was buildinga gate across the communal gardens breaking how many sections of his tenancy agreement and asked you to intervene.

Not only did you do nothing to prevent that gate being built but you let him keep it, even after he assaulted me installing it.

It should never have happened because Sandwell Council had policies and procedures in place to handle tenants who make a death threat.

Because of YOU I am in pain, need a wheelchair, had to move and suffered years of extra abuse.

I tried to get an investigation soi could get justice but no fucker well listen.

I know where your horse is kept andi want you to grieve as much as me.  So I'll give you this one opportunity to do the right thing, explain to me, in a wayi can understand, why you let Carl Clift abuse me, break loads of parts of his tenancy agreement in regards to communal spaces, death threats against neighbours, but harassed me over hand grips, a door that we only had to remove to enablea fucking wheelchair access, and at no point have taken ANY responsibility for your shit work making Tipton safe for everyone.

Explain to me, in a wayi can understand, why at no point was i treated EQUALLY to my white neighbours.

I have photos from the full ten years of my tenancy, emails and paperwork all showing I did everythingi was supposed to to get the helpi needed for SERIOUS AND COMPLEX MENTAL HEALTH PROBLEMS. 

I was an extremely vulnerable person andi trusted you bastards to protect me and do something about him.  After ten years of living there and trying to contribute to the communal gardens only one of my plants remained wheni moved out. The tree, they removed everything else, their plants are in the photos for the whole periodi was there. I'm angry, and the more I recover and read the paperwork and the messages begging you and your team for help, the shelte angrier I'm getting. Angry Marie wants to kee kill you all and every time that rage surfacesi have to try to be mindful and calm down. But how cani when the man who did this to me still has had no consequences for it and the team that allowed him to continue behaving that way, and did not follow the policies and procedures that could have prevented me being in a wheelchair.

Either explain if you disagree and don't feel you bear any responsibility for this, it move your horse for its own protection because I'm ridinga mania wave right now and really struggling to maintain mental health.. And in tired of trying, it's impossible for me to accept and move on when no-one has taken responsibility for what happened to me. I'm fine trying to control this rate, it's eating me up. Making you grieve the way I've had to, maybe even doing to you and Carl what he did to me, maybe that will help me calm down. I genuinely don't know whati will do.

But I do know that I've been inaw wheelchair for two years now because me racist neighbor abused and harassed me and my friends and family fora decade during which my mental health declined andi was hospitalised specifically to get away from Carl, multiple times which your team knew as far back as2013. I have the fucking emails between my social worker and Elaine Baker. Someone has to pay for this and you are top of the list. If angry Marie doesn't get answers in the next24 hours I am letting her loose and going with the flow. Explain or move your horse because I (calm, trying my best to makea new life Marie) love animals and don't want to hurt any but all any psychologist, when someone withBPD is triggered normal behaviours don't apply. I'm scared of whati will do. I'm scared someone is going to get hurt but at the same timei want to inflict pain. If you genuinely don't think any of whati and through in Tipron was your fault then explain why.

Regards,
Marie

From

Marie Brown <OrangeDolphinEgg@outlook.com>

To

"Jennifer Hopcutt"

CC

—

BCC

—

Named attachments

None visible

The white neighbours laughed at me when they called you about the hand grips on the wall. Angie knew you would stop me, and I did, I went inside and sure enough you said no permanent objects in the communal gardens that were full of chairs, benches, Carl's scrap wood with nails through it etc etc etc. 

I notified you he was buildinga gate across the communal gardens breaking how many sections of his tenancy agreement and asked you to intervene.

Not only did you do nothing to prevent that gate being built but you let him keep it, even after he assaulted me installing it.

It should never have happened because Sandwell Council had policies and procedures in place to handle tenants who make a death threat.

Because of YOU I am in pain, need a wheelchair, had to move and suffered years of extra abuse.

I tried to get an investigation soi could get justice but no fucker well listen.

I know where your horse is kept andi want you to grieve as much as me.  So I'll give you this one opportunity to do the right thing, explain to me, in a wayi can understand, why you let Carl Clift abuse me, break loads of parts of his tenancy agreement in regards to communal spaces, death threats against neighbours, but harassed me over hand grips, a door that we only had to remove to enablea fucking wheelchair access, and at no point have taken ANY responsibility for your shit work making Tipton safe for everyone.

Explain to me, in a wayi can understand, why at no point was i treated EQUALLY to my white neighbours.

I have photos from the full ten years of my tenancy, emails and paperwork all showing I did everythingi was supposed to to get the helpi needed for SERIOUS AND COMPLEX MENTAL HEALTH PROBLEMS. 

I was an extremely vulnerable person andi trusted you bastards to protect me and do something about him.  After ten years of living there and trying to contribute to the communal gardens only one of my plants remained wheni moved out. The tree, they removed everything else, their plants are in the photos for the whole periodi was there. I'm angry, and the more I recover and read the paperwork and the messages begging you and your team for help, the shelte angrier I'm getting. Angry Marie wants to kee kill you all and every time that rage surfacesi have to try to be mindful and calm down. But how cani when the man who did this to me still has had no consequences for it and the team that allowed him to continue behaving that way, and did not follow the policies and procedures that could have prevented me being in a wheelchair.

Either explain if you disagree and don't feel you bear any responsibility for this, it move your horse for its own protection because I'm ridinga mania wave right now and really struggling to maintain mental health.. And in tired of trying, it's impossible for me to accept and move on when no-one has taken responsibility for what happened to me. I'm fine trying to control this rate, it's eating me up. Making you grieve the way I've had to, maybe even doing to you and Carl what he did to me, maybe that will help me calm down. I genuinely don't know whati will do.

But I do know that I've been inaw wheelchair for two years now because me racist neighbor abused and harassed me and my friends and family fora decade during which my mental health declined andi was hospitalised specifically to get away from Carl, multiple times which your team knew as far back as2013. I have the fucking emails between my social worker and Elaine Baker. Someone has to pay for this and you are top of the list. If angry Marie doesn't get answers in the next24 hours I am letting her loose and going with the flow. Explain or move your horse because I (calm, trying my best to makea new life Marie) love animals and don't want to hurt any but all any psychologist, when someone withBPD is triggered normal behaviours don't apply. I'm scared of whati will do. I'm scared someone is going to get hurt but at the same timei want to inflict pain. If you genuinely don't think any of whati and through in Tipron was your fault then explain why.

Regards,
Marie

Regards,
Marie
________________________________

From: Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>
Sent: Thursday, December 30, 2021 4:05:15 PM
To: Marie Brown <OrangeDolphinEgg@outlook.com>
Subject: Automatic reply: How does it feel? 
 

I am currently out of the office until Tuesday 4th January 2022. . If you have any enquiries please call 01213681166
Many Thanks

From

Jennifer Hopcutt <Jennifer_Hopcutt@sandwell.gov.uk>

To

Marie Brown <OrangeDolphinEgg@outlook.com>

CC

—

BCC

—

Named attachments

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I am currently out of the office until Tuesday 18th January 2022. 
If you have any enquiries please call 0121 368 1166
Many Thanks